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The Indigo Credit Card is a credit product designed for people who are working to build or rebuild their credit history. Unlike many traditional credit cards that focus on rewards or cashback benefits, the Indigo card concentrates on helping cardholders establish positive credit patterns. This guide provides information about how to check your pre-approval status with this card issuer.
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A pre-approval status is an indication from a credit card company that you may be a suitable candidate for their card based on initial information they have reviewed. This is different from a formal approval, which comes after a complete application review. When a credit card company indicates you have pre-approval status, it means they have performed a soft inquiry into your credit profile — a check that does not affect your credit score.
The Indigo Credit Card issuer, Deserve Inc., periodically reviews consumer credit profiles to identify potential cardholders. If your profile matches certain characteristics they seek, you may receive pre-approval notifications. These notifications can come through the mail, email, or you can check your status through their online platform.
Understanding your pre-approval status is useful because it can give you a sense of whether the card issuer believes you are a reasonable match for their product. However, pre-approval is not a guarantee of acceptance. When you proceed with a formal review, the card issuer will conduct a thorough examination of your credit history, income, and other financial factors.
Practical Takeaway: Learn the difference between pre-approval and final approval. Pre-approval is an initial indicator based on limited information, while approval requires a complete financial review. Knowing your pre-approval status can help you understand which credit cards might be worth exploring further.
The primary method for checking your Indigo Credit Card pre-approval status is through the card issuer's official website. Deserve Inc., the company behind the Indigo card, maintains an online portal where you can view information about your pre-approval standing. To access this information, you will need to create or log into an account on their website.
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Start by navigating to the official Deserve or Indigo Card website. Look for a section labeled "Check Pre-Approval" or "Pre-Qualification." This is typically found on the homepage or in the main navigation menu. You should not need to create an account to perform an initial pre-approval status check. Most card issuers allow you to check your status by providing basic information such as your name, address, date of birth, and Social Security Number.
When you enter this information, the system performs a soft inquiry on your credit file. A soft inquiry is a credit check that does not appear on your credit report and does not lower your credit score. This is why checking your pre-approval status does not damage your creditworthiness. The system then indicates whether you have pre-approval status with that particular card issuer.
The process typically takes only a few minutes. Once you submit your information, the website will display your pre-approval status message. This message may indicate that you have been pre-approved, that you may be pre-approved with certain conditions, or that pre-approval is not currently available for your profile. Keep in mind that pre-approval messages can change over time as your credit profile evolves.
Practical Takeaway: Visit the official Indigo Card website directly to check your pre-approval status. The process uses a soft inquiry that does not affect your credit score. Your status may change over time, so you can check back periodically to see if your standing has shifted.
Your pre-approval status result will typically fall into one of several categories. Understanding what each category means will help you interpret the message you receive. A "pre-approved" status means the card issuer has found your profile meets their basic criteria and you may proceed with a full review. This does not guarantee final approval, but it is a positive indicator.
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A "may be pre-approved" or "conditionally pre-approved" status indicates that your profile has some characteristics the issuer looks for, but there are factors that require additional review. In this case, if you choose to move forward with a full review, the issuer will examine your application more thoroughly. You may be approved, or the issuer may decline based on the complete picture of your finances.
If you receive a message that you are not currently pre-approved, this means your profile does not match the issuer's basic criteria at this time. This could be due to several factors, including recent credit inquiries, low credit scores, high debt levels, or insufficient credit history. This status is not permanent — your financial situation changes, and you can check again in the future.
It is important to remember that pre-approval statuses are based on limited information and may change. Your credit score, debt levels, income information, and other financial factors all shift over time. Additionally, different card issuers use different criteria. You might not be pre-approved with one company but could have positive status with another.
Some people receive unsolicited pre-approval offers in the mail. These are real pre-approvals that the card issuer has determined based on information they obtained from credit bureaus. However, if you did not request these offers, you have no obligation to pursue them. You can also opt out of receiving these marketing offers by contacting credit bureaus or the issuer directly.
Practical Takeaway: Your pre-approval status tells you whether the card issuer believes your profile is worth reviewing further, but it is not a final decision. Different statuses mean different things, and your status can change as your financial circumstances evolve.
Card issuers evaluate several factors when determining pre-approval status. Your credit score is one of the primary considerations. The Indigo card is designed for people working to build or rebuild credit, so the issuer typically considers applicants with a range of credit scores, including those below 670. However, your specific score still matters — a higher score generally improves your chances of pre-approval.
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Your credit history length is another important factor. People who have had credit accounts open for longer periods typically have more favorable pre-approval chances than those with very limited credit histories. If you are new to credit, this does not automatically disqualify you, but the card issuer will note this when evaluating your profile.
Your payment history on existing accounts significantly influences pre-approval decisions. If you have missed payments, have accounts in collections, or have other negative marks on your credit report, this will reduce the likelihood of pre-approval. Conversely, a pattern of on-time payments strengthens your pre-approval chances. Late payments can remain on your credit report for seven years, so historical payment issues may continue to affect your status for years.
Your current debt levels matter as well. Card issuers calculate debt-to-income ratios and look at how much of your available credit you are currently using. If you are carrying high balances on existing credit cards or loans, the issuer may view you as higher risk. The amount of debt you carry compared to your income influences whether the issuer believes you can handle additional credit responsibly.
The number of recent credit inquiries on your report can affect your pre-approval status. When you apply for credit, the lender performs a hard inquiry that appears on your credit report. Multiple hard inquiries within a short period signal to issuers that you are actively seeking credit, which may be viewed as a risk factor. However, the Indigo issuer understands that people rebuilding credit often have recent inquiries, so this alone may not disqualify you.
Your income and employment history also play a role. Card issuers want to see evidence that you have the means to repay borrowed money. You do not need a high income to be pre-approved for the Indigo card, but you do need to demonstrate that you have steady income from some source, whether from employment, benefits, or other means.
Practical Takeaway: Multiple factors combine to determine your pre-approval status. Focus on building a positive payment history, reducing your overall debt levels, and maintaining a stable income situation. These factors improve your pre-approval chances with any card issuer over time.
If you discover that you have pre-approval status, you can move forward with reviewing the Indigo card's terms and features to decide if it
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.