Understanding Numotion and Its Wheelchair Services
Numotion is one of the largest providers of mobility equipment and related services in the United States. The company operates more than 400 locations across all 50 states and works with millions of customers annually. Numotion provides wheelchairs, mobility scooters, respiratory equipment, and other medical devices to people with varying mobility needs. The organization serves customers through direct purchase, rental options, and insurance-based programs.
Get Your Free Voter Registration Card Information Guide →
The company was founded in the early 2000s and has grown through acquisitions and expansion of service locations. Numotion employs mobility specialists—trained professionals who work with customers to understand their specific needs and recommend appropriate equipment. These specialists receive training in wheelchair fitting, equipment maintenance, and customer service. Many Numotion locations also offer repair and maintenance services for mobility equipment purchased elsewhere.
Numotion operates as a for-profit business, though it partners with insurance companies, Medicare, and Medicaid programs. This means the organization works within government reimbursement systems but is not a government agency. Understanding this distinction matters because it clarifies how the company makes money and what services it offers. Numotion profits when customers purchase or rent equipment, and when insurance or government programs reimburse the company for covered items.
The company serves different customer types: those with private insurance, Medicare beneficiaries, Medicaid recipients, and customers paying out-of-pocket. Each pathway involves different processes, timelines, and costs. A person with comprehensive private insurance may have a different experience than someone relying on Medicare coverage. Numotion's role is to provide equipment and services; the insurance company or government program determines what they will pay for.
Practical Takeaway: Before contacting Numotion, identify your insurance type or payment method. This information determines what options you may pursue and how the ordering process works for your situation.
Types of Wheelchairs and Mobility Equipment Available
Numotion carries several categories of wheelchairs designed for different needs and activity levels. Manual wheelchairs—propelled by the user or pushed by a caregiver—represent the most basic category. These come in standard configurations and in specialized versions for specific uses. Lightweight manual wheelchairs weigh between 25 and 35 pounds, while ultra-lightweight models may weigh 20 pounds or less. Specialized manual wheelchairs include sports models, pediatric versions, and wheelchairs designed for specific environments like water or rough terrain.
Free Guide to State Unemployment Benefit Filing Options →
Power wheelchairs (also called electric wheelchairs) use battery-powered motors and are controlled by joystick or other input devices. These range from basic models suitable for indoor use to advanced models with all-terrain capabilities. Power wheelchairs generally weigh between 100 and 300 pounds depending on size and features. The battery technology affects range; modern lithium batteries allow some power wheelchairs to travel 30 to 40 miles on a single charge, while older lead-acid batteries may provide 10 to 20 miles of range.
Mobility scooters are three- or four-wheeled devices operated by standing or seated users. These typically require less upper body strength than manual wheelchairs and appeal to people with limited arm strength or endurance. Mobility scooters come in portable models (around 60 pounds) suitable for travel and full-size models (100 to 200 pounds) designed for daily outdoor use. Some models include canopies, baskets, or other accessories.
Numotion also offers specialized equipment including:
- Stair lifts and vertical platform lifts for home accessibility
- Transfer aids like patient lifts and slide sheets
- Respiratory equipment including oxygen concentrators and nebulizers
- Beds and mattresses designed for medical use
- Pressure relief cushions and seating systems
- Bathroom safety equipment such as grab bars and transfer benches
The specific equipment available at any given Numotion location varies based on local demand and inventory. Major locations typically stock a wider selection, while smaller locations may order items as needed. Numotion's website allows browsing of product categories, though availability for specific models should be confirmed by contacting a local store.
Practical Takeaway: Identify which equipment category matches your needs before contacting Numotion. This helps you ask specific questions and receive information about relevant options at your local store.
Payment Options: Insurance, Medicare, and Out-of-Pocket Paths
How you pay for Numotion equipment shapes your entire experience. The company works within multiple payment systems, and understanding your path matters significantly.
Learn How to Make Auto Owners Insurance Payments →
Medicare beneficiaries may have some mobility equipment covered through Part B. Medicare Part B covers items called "Durable Medical Equipment" (DME) when prescribed by a physician and obtained through a Medicare-approved supplier. Numotion is a Medicare-approved DME supplier in most states. Under Medicare coverage, beneficiaries typically pay 20% of the approved amount after meeting their yearly Part B deductible. For example, if Medicare approves a wheelchair at $1,200 and you've met your deductible, you would pay $240. Medicare does not cover all equipment—coverage varies by item type and medical necessity.
Medicaid programs vary by state because each state designs its own program within federal guidelines. Most state Medicaid programs cover some mobility equipment, but coverage rules, approved suppliers, and reimbursement amounts differ. Some states require prior authorization before equipment purchase; others reimburse after purchase. Some Medicaid programs cover only rental of equipment, not purchase. Contacting your state Medicaid program and Numotion together helps clarify what path applies to your situation.
Private insurance plans vary widely in their mobility equipment coverage. Some plans cover wheelchairs and related equipment fully; others cover equipment partially; some exclude mobility equipment entirely. Your plan's documents (often called the Summary of Benefits and Coverage or the member handbook) contain this information. You can contact your insurance company's member services line to ask specifically about coverage for the type of equipment you're considering. Numotion staff can sometimes contact your insurance company on your behalf to understand coverage details.
Out-of-pocket payment means you pay the full price yourself without insurance reimbursement. Numotion equipment prices vary widely: basic manual wheelchairs may cost $500 to $2,000, while advanced power wheelchairs range from $8,000 to $25,000 or more. Numotion sometimes offers financing options through third-party lenders for out-of-pocket purchases, though interest rates and terms vary.
Practical Takeaway: Gather your insurance information before contacting Numotion. If you have Medicare or Medicaid, ask your provider about coverage rules for the specific equipment you need. If you have private insurance, review your plan documents or call member services to understand your coverage limits.
The Equipment Selection and Fitting Process
Selecting appropriate mobility equipment involves matching device features to your physical abilities, lifestyle, living environment, and medical needs. Numotion locations employ mobility specialists trained to understand this matching process. However, the depth of assistance you receive may vary by location and how you initiate contact.
Free Guide to Changing Your Housing Account Password →
When you visit or contact a Numotion location, the specialist typically begins by learning about your situation. They ask about your mobility limitations, living space, transportation needs, and any specific activities you want to perform. A person who travels frequently needs different equipment than someone who moves primarily between bedroom and living room. Someone who uses a wheelchair indoors and outdoors faces different requirements than someone who uses equipment only for short distances in the home.
Physical measurements matter significantly in wheelchair fitting. Seat width, seat depth, backrest height, and armrest height all affect comfort and function. Improper fitting can cause pressure sores, reduce efficiency, and limit function. For power wheelchairs, specialists assess whether you can operate a joystick or need alternative controls like head arrays or sip-and-puff systems. Your upper body strength, hand dexterity, and cognitive ability to operate controls all influence which power chair models suit you.
Environmental factors shape equipment selection. Stairs in your home, doorway widths, floor surfaces, and weather conditions you encounter all influence which equipment works practically. A manual wheelchair requires different maneuverability than a power chair. A person living in a multi-story home without an elevator has different needs than someone in a single-