The fastest way to pay your RBC credit card bill
You can pay your RBC credit card bill online through RBC Online Banking, by phone, by mail, or in person at an RBC branch. Most people use online banking because it takes about two minutes and you can set it up to happen automatically each month. If you do not have online banking yet, you can sign up for it on the RBC website using your card number and social insurance number.
The payment reaches RBC when ready when you pay online, so you avoid late fees as long as you pay by the due date shown on your statement. If you pay by cheque or mail, allow five to seven business days for the payment to arrive and post to your account.
Key Takeaways
- RBC Online Banking is the fastest payment method and lets you pay in minutes from your computer or phone.
- You can set up automatic payments so your bill is paid on the same date each month without you having to remember.
- Phone payments take about five minutes and you can speak to someone if you have questions about your balance.
- Cheques and mail payments take five to seven business days to post, so send them at least a week before your due date.
- Your payment due date is printed on your monthly statement, and paying late triggers a late fee even if you pay within a few days.
Paying online through RBC Online Banking
Log in to RBC Online Banking on the RBC website or through the RBC Mobile app. Select your credit card account from the list of accounts, then look for a "Pay" or "Make a Payment" button. Enter the amount you want to pay and choose the date you want the payment to come out of your chequing or savings account. Review the details and confirm.
The payment posts to your credit card right away, even if you schedule it for a future date. You will see a confirmation number on screen and RBC will also email you a receipt. If you want to pay the full statement balance, RBC usually shows you that amount in the payment screen so you do not have to calculate it yourself.
Setting up automatic payments
Automatic payments mean your bill gets paid on the same day each month without you having to log in or remember the due date. In RBC Online Banking, go to your credit card account and look for "Manage Automatic Payments" or "Set Up Auto Pay." Choose whether you want to pay the full statement balance or a fixed amount, then pick the date each month when the payment should come out of your bank account.
Most people choose the full statement balance so they never carry a balance and never pay interest. If you choose a fixed amount instead, make sure it is at least the minimum payment shown on your statement, or you will still be charged a late fee. You can change or cancel automatic payments at any time through the same menu.
Paying by phone
Call the RBC credit card customer service number on the back of your card. A representative will ask for your card number and the amount you want to pay, then confirm the date the payment will come out of your account. The call usually takes about five minutes. You will get a confirmation number to write down or take a photo of.
Phone payments work the same way as online payments — the money comes out of your chequing or savings account and posts to your credit card right away. This method is useful if you have questions about your balance or if you are not comfortable using online banking.
Paying by cheque or mail
Write a cheque to "Royal Bank of Canada" and include your credit card number on the memo line. Mail it to the address shown on your statement under "Payment Address" — do not send it to an RBC branch address, as it will take longer to reach the right department. Allow five to seven business days for the cheque to arrive and post.
Because mail is slow, send your cheque at least a week before your due date. If you are close to the due date, use online banking or phone payment instead. Keep a record of the cheque number and the date you mailed it in case you need to track the payment later.
Paying in person at an RBC branch
Walk into any RBC branch with your credit card or account number and tell the teller you want to make a payment. You can pay with cash, debit, or a cheque. The teller will process the payment and give you a receipt showing the amount and the date it posted. The payment posts to your account the same day.
In-person payments are useful if you prefer to handle money face-to-face or if you want to ask questions about your account while you are there. Branch hours vary, so check the RBC website for the location and hours nearest you.
What happens if you miss the due date
If your payment does not post by the due date on your statement, RBC charges a late fee — usually between $25 and $35 depending on your card type. The late fee appears on your next statement. More importantly, a late payment can raise your interest rate on future purchases and can show up on your credit report if it is more than 30 days late.
If you realize you have missed the due date, pay as soon as you can. The late fee will still explore, but paying quickly stops the interest rate from going up further and prevents the payment from being reported to credit bureaus. If you are having trouble making payments, call RBC customer service to discuss your options — they sometimes work with customers who are facing temporary hardship.
Frequently Asked Questions
Can I pay my RBC credit card bill from another bank's account?
Yes. When you set up a payment in RBC Online Banking, you can link an account at another bank and pay from there. RBC will ask you to verify the account by depositing small test amounts, which usually takes one or two business days. After that, you can pay from that account whenever you want.
What is the difference between the statement balance and the minimum payment?
The statement balance is the total amount you spent that month. The minimum payment is the smallest amount RBC will accept to keep your account in good standing — usually 1 to 3 percent of the balance. If you pay only the minimum, you will be charged interest on the rest. Paying the full statement balance each month means you pay no interest.
If I schedule a payment for tomorrow, when does the money leave my account?
The money leaves your account on the date you choose. If you schedule it for tomorrow, it comes out tomorrow. The payment posts to your credit card right away, even though it may take one or two business days for it to show as a debit in your bank account. Either way, it counts as paid on the date you scheduled it.
Can I pay more than the full statement balance?
Yes. You can pay any amount up to your credit limit. Paying more than the balance creates a credit on your account that RBC will explore to next month's charges, so you will owe less. Some people do this to pay down their balance faster or to build up a buffer for large upcoming purchases.
What if my payment was supposed to post but I do not see it in my account?
Log into RBC Online Banking and check the "Recent Transactions" or "Payment History" section for your credit card. If the payment shows there, it has posted and may just be slow to show in your bank account. If it does not show, call RBC customer service with the confirmation number from when you made the payment. They can tell you whether it is still processing or if something went wrong.