Remove a card from Amazon in three steps
To delete a credit card on Amazon, sign into your account, go to Your Account, select Your payments, then Manage payment methods. Find the card you want to remove and click the Delete button next to it. Amazon will ask you to confirm — click Delete again, and the card is gone from your account.
The process takes less than a minute. You do not need to contact Amazon support or wait for confirmation. The card is removed when ready and will not appear as an option when you place future orders.
If you have trouble finding the payment methods page, Amazon's layout sometimes differs depending on whether you are using a phone, tablet, or computer. The steps below cover each device type.
Key Takeaways
- You can delete any card stored on Amazon except the one linked to your Amazon Prime membership or active subscriptions — those must be replaced before removal.
- Deleting a card from Amazon does not close the card itself or affect your credit report; it only removes it from your Amazon account.
- If you deleted a card by mistake, you can add it back by going to Your payments and clicking Add a payment method.
- Amazon keeps a record of past transactions made with that card even after you delete it, so your order history remains unchanged.
Step-by-step removal on desktop or laptop
Open Amazon.com and sign in to your account. In the top right corner, hover over Account & Lists and click Your Account from the dropdown menu.
On the Your Account page, look for the section labeled Login & security or Payments (the exact label varies by region). Click Your payments. This takes you to a page showing all the payment methods linked to your account.
Find the card you want to delete in the list. To the right of that card, you will see a Delete button. Click it. Amazon will show a confirmation message asking "Are you sure?" Click Delete again to confirm. The card is now removed.
Step-by-step removal on phone or tablet
Open the Amazon app or go to Amazon.com in your phone's browser and sign in. Tap the menu icon (three horizontal lines) in the bottom right corner of the screen.
Scroll down and tap Your Account. Then tap Your payments. You will see a list of all cards and payment methods on file.
Tap the card you want to remove. On the card details page, scroll down and tap Delete payment method. Confirm by tapping Delete when Amazon asks you to verify.
When Amazon will not let you delete a card
Amazon blocks deletion of a card if it is the primary payment method for an active Prime membership or an active subscription (such as Subscribe & Save orders or Kindle Unlimited). In this case, you must first add a different card to your account and set it as the default payment method.
To replace the card, go to Your payments, click Add a payment method, enter the new card details, and save it. Then return to the card you want to delete and try again. It should now allow removal.
If you see an error message saying the card is linked to an active order or pending transaction, wait for that order to ship and be fully processed. Once the transaction completes, you can delete the card.
What happens to your order history and credit report
Deleting a card from Amazon does not erase your past purchases or change your order history. You can still view all orders you placed with that card under Your Orders, and Amazon will still show you the last four digits of the card used for each transaction.
Removing a card from Amazon also does not affect your credit report or credit score. The card itself remains open with your bank or credit card company. Deletion only removes the card from your Amazon account — it does not close the card or report anything to credit bureaus.
Re-adding a card you deleted by mistake
If you delete a card and then realize you need it, you can add it back. Go to Your Account, click Your payments, and select Add a payment method. Enter the card number, expiration date, and CVV again, and save it.
Amazon will treat it as a new entry in your payment methods list. If the card was previously set as your default payment method, you will need to set it as default again by clicking the radio button next to the card name.
Frequently Asked Questions
Does deleting a card from Amazon close the card with my bank?
No. Deleting a card from Amazon only removes it from your account. The card remains open with your bank or credit card company. If you want to close the card itself, you must contact your bank or card issuer directly.
Can I delete a card if I have a pending order?
If the order is still being processed or has not yet shipped, Amazon may block deletion until the transaction completes. Once the order ships and processes fully, you can delete the card. If you need to delete it urgently, contact Amazon support.
What if I forget which card I deleted?
Amazon does not show a list of deleted cards. However, your order history still displays the last four digits of the card used for each past purchase, so you can check there to see which card was used for specific orders.
Do I need to delete a card before I can update it?
No. To update a card's expiration date or other details, go to Your payments, click the card, and select Edit. You do not need to delete and re-add it.