Remove a card in three steps from your account settings
To remove a credit card from Amazon, go to Your Account in the top right corner, select Login & security, then scroll to Manage your payment methods and click the card you want to remove. Select Delete and confirm. The card is removed when ready and won't appear as an option at checkout.
You can only delete a card if you have at least one other payment method saved to your account — Amazon requires you to keep a valid payment option on file. If you're trying to remove your only card, you'll need to add a different payment method first (another card, a bank account linked through Amazon Pay, or a gift card balance), then come back and delete the original one.
Key Takeaways
- Navigate to Your Account > Login & security > Manage your payment methods to find the card deletion option.
- Amazon will not let you remove your last payment method, so add a replacement before deleting.
- Removing a card from Amazon does not close the card itself or affect your credit — it only stops Amazon from storing it.
- If a card is linked to an active Amazon credit card account, you may need to contact Amazon customer service to remove it.
What happens when you delete a card
Deleting a card from Amazon removes it from your saved payment methods but does nothing to the card itself. Your bank still has the card active, your credit limit is unchanged, and your credit score is unaffected. Amazon straightforward stops storing the card number and stops offering it as a payment choice during checkout.
If you had recurring charges set to that card — such as a Prime membership renewal or a Subscribe & Save order — Amazon will attempt to charge your next default payment method instead. Check your subscriptions and recurring orders before deleting a card to avoid a failed charge.
If the delete button doesn't appear
The delete option may be grayed out or missing if the card is your only saved payment method. Add a new payment method first, then return to remove the old one.
If you have an Amazon credit card (the store card issued by Amazon, not a Visa or Mastercard that happens to be used at Amazon), the deletion process is different. Contact Amazon customer service through Your Account > Contact Us to request removal of a card linked to an active Amazon credit card account. They may ask you to confirm your identity before proceeding.
Removing a card used for Prime or other subscriptions
If the card you're removing is the default payment method for your Prime membership or other recurring charges, Amazon will switch to your next default card. You can set which card is default by going to Your Account > Login & security > Manage your payment methods and selecting Set as default on the card you want to use going forward.
Before removing a card, review your subscriptions and recurring orders in Your Account > Memberships and subscriptions and Your Account > Recurring orders. If you see charges tied to the card you're about to delete, either change the payment method for those orders or make sure your new default card will cover them.
Removing a card after closing the account
If you've closed the credit card at your bank, you should still remove it from Amazon. A closed card can cause failed charges on recurring orders, and keeping it saved creates unnecessary clutter in your payment methods.
The deletion process is the same: go to Your Account > Login & security > Manage your payment methods, select the closed card, and click Delete. Amazon doesn't verify whether a card is still active when you delete it — the removal is when ready.
Removing a card that was compromised or fraudulent
If your card was compromised or used fraudulently, remove it from Amazon right away. Then contact your bank or card issuer to report the fraud and request a replacement card. Your bank will likely cancel the compromised card and issue a new one with a different number.
Once you receive your new card, add it to Amazon as a new payment method. You don't need to wait for Amazon's confirmation — the new card will work at checkout as soon as you save it. If you see unauthorized charges on your account, contact Amazon customer service through Your Account > Contact Us > Something else > Account and login issues to report them.
Frequently Asked Questions
Does removing a card from Amazon hurt my credit score?
No. Removing a card from Amazon is just removing it from your saved payment methods. It doesn't close the card, doesn't change your credit limit, and doesn't affect your credit report or score. Your bank still has the card active unless you close it yourself.
Can I remove a card if I have an unpaid order?
Yes, you can delete the card from your payment methods. However, if Amazon tries to charge that card for a pending order and the card is no longer saved, the charge will fail. Make sure you have another payment method set as default before deleting a card with an active order.
What if I accidentally deleted the wrong card?
Add the card back to your account by going to Your Account > Login & security > Manage your payment methods and selecting Add a payment method. Enter the card details again. Amazon will recognize it as the same card if the number matches.
Can I remove a card without adding a new one first?
No. Amazon requires at least one payment method on file at all times. You must add a replacement card, bank account, or gift card balance before you can delete your only card.