Delete a card by going to Your Account, then Payment Options
To remove a credit card from Amazon, sign into your account, select Account from the top menu, then choose Login & security or Your Account depending on your device. Look for Payment options or Manage payment methods. Find the card you want to remove, select it, and choose Delete or Remove. Amazon will ask you to confirm before the card is deleted.
The exact wording and location of these options shifts slightly between desktop, mobile browser, and the Amazon app, but the path is the same: Account → Payment options → Select card → Delete. If you cannot find Payment options in your Account menu, try searching "payment methods" within Account settings.
Deleting a card from Amazon does not affect your credit score or your relationship with your bank. It only removes the card from your Amazon payment list. The card itself remains active at your bank.
Key Takeaways
- Sign into your Amazon account, go to Account settings, then Payment options to see all your saved cards.
- Select the card you want to remove and choose Delete or Remove, then confirm the action.
- Deleting a card from Amazon does not close the card or affect your credit — it only removes it from your Amazon payment list.
- If you have set a card as your default payment method, Amazon may ask you to choose a different default before you can delete it.
- You can add the card back to your account at any time by entering the card details again during checkout or in Payment options.
What happens if a card is set as your default payment method
If the card you want to delete is your default payment method on Amazon, the system will not let you remove it until you choose a different default card first. Go back to Payment options, select another card from your list, and choose Set as default. Then return to the card you want to delete and complete the removal.
If you have no other cards saved to your account, you will need to add a new payment method before you can delete the current default. You can add a card during checkout or directly in Payment options by selecting Add a payment method.
Deleting a card when you have an active subscription or order
You can delete a card even if you have an active Amazon subscription (such as Prime) or a pending order, as long as it is not the only payment method on file. However, if that card is set as your default and you have an upcoming subscription charge or order delivery, Amazon may warn you to add a replacement card first.
If you delete a card and an order or subscription charge fails because no valid payment method is available, Amazon will contact you to update your payment information. It is safer to add a new card before deleting the old one if you have active charges coming.
Removing a card linked to a business or joint account
If you manage an Amazon Business account or a household account with shared payment methods, the steps to delete a card are the same, but the card may be linked to other account holders. Deleting it removes it for everyone who shares that account. If you are not the account owner, you may not have permission to delete cards — only the primary account holder can manage payment methods on most shared accounts.
For Amazon Household accounts, each adult can manage their own payment methods independently. If a card belongs to one adult's payment list, only that adult can delete it.
If you cannot find or delete a card
If a card appears in your Payment options but the Delete button does not show, it may be your only default payment method. Add a second card first, set it as default, then try deleting the original card again.
If a card you do not recognize appears in your Payment options, or if you cannot delete a card for any other reason, contact Amazon Customer Service through your Account menu. Select Contact Us at the bottom of the Account page, then choose the issue related to payment methods. Amazon can remove cards that are stuck or investigate unauthorized payment methods on your account.
Difference between deleting a card and disputing charges
Deleting a card from Amazon is not the same as disputing a charge. If Amazon charged your card for something you did not authorize or want to return, deleting the card does not reverse the charge. You will need to contact Amazon Customer Service to request a refund or dispute the transaction separately.
If you believe your card information was compromised, contact your bank or card issuer directly to report fraud or request a new card. Then delete the compromised card from Amazon and add your new card to your account.
Frequently Asked Questions
Does deleting a card from Amazon close the card or hurt my credit?
No. Deleting a card from Amazon only removes it from your Amazon payment list. The card remains open at your bank and your credit is not affected. If you want to close the card entirely, you must contact your bank or card issuer directly.
Can I delete a card if I have a pending refund?
Yes, you can delete a card even if a refund is pending. However, if the refund was issued to that specific card, it will still arrive at your bank even after you delete it from Amazon. Deleting the card from Amazon does not stop a refund that has already been processed.
What if I delete a card by mistake?
You can add the card back to your account at any time. During checkout or in Payment options, select Add a payment method and enter the card details again. There is no waiting period or penalty for re-adding a card you previously deleted.
Can I delete a card if I have an active Prime membership?
Yes, as long as you have another payment method on file and set it as your default first. If that card is your only payment method, Amazon will ask you to add a new card before you can delete it, to make sure your Prime membership can be charged.
Will deleting a card stop recurring charges?
No. Deleting a card does not cancel subscriptions or recurring charges. If you want to stop a subscription, you must cancel it separately in your Account settings under Memberships and subscriptions. Amazon will then try to charge your default payment method when the subscription renews.