Remove a card in three steps from your Amazon account settings
To delete a credit card from Amazon, go to Your Account in the top right corner, select Login & security, then scroll to Manage your payment methods. Find the card you want to remove and click the Delete button next to it. Amazon will confirm the deletion when ready — the card is gone from your account right away.
You do not need to contact Amazon customer service to remove a card. The process takes less than a minute and works the same way whether you are on a computer or the Amazon mobile app. If you cannot find the card in your payment methods list, it may already be deleted, or you may be looking in the wrong Amazon account if you have more than one.
Key Takeaways
- You can delete any card from your Amazon account by going to Your Account, then Login & security, then Manage your payment methods, and clicking Delete next to the card.
- Deleting a card from Amazon does not close the card itself or change anything with your bank — it only removes it from your Amazon account.
- You must have at least one payment method on file to make purchases, so add a new card before deleting your only card.
- If a card is linked to an active Amazon subscription like Prime, you may need to update the payment method for that subscription separately.
Why you might want to delete a card from Amazon
The most common reason to remove a card is that it has expired or been replaced. When your bank sends you a new card with a new number, the old card number stays in your Amazon account unless you delete it. Leaving expired cards on file creates clutter and can cause confusion if you accidentally try to use one for a purchase.
You may also delete a card if you are closing that account at your bank, if you want to stop using a particular card for online shopping, or if you are concerned about security after a data breach. Removing the card from Amazon does not affect the card itself — your bank account and the physical card remain unchanged.
What happens when you delete a card
When you click Delete, Amazon removes that card number from your account permanently. You will no longer see it in your payment methods list. If you try to use that card number again in the future, you would have to enter it as a new card.
Deleting a card from Amazon does not notify your bank, does not close the card, and does not affect your credit report. It only removes the stored card information from your Amazon account. If you later want to use that same card on Amazon again, you can add it back by entering the card details manually.
Deleting a card that is linked to a subscription
If the card you want to delete is the payment method for an active Amazon subscription — such as Prime, Kindle Unlimited, or a Subscribe & Save order — you need to handle this carefully. Amazon will not let you delete a card that is actively charging for a subscription without first changing the payment method for that subscription.
Before you delete the card, go to Your Account, then Memberships and subscriptions, and find the subscription that uses that card. Click Edit payment method and choose a different card or payment option. Once the subscription is switched to a different card, you can then delete the original card from your payment methods.
If you cannot find the Delete button
If you are looking at your payment methods and do not see a Delete button next to a card, the card may already be deleted, or it may be the only payment method on your account. Amazon requires at least one valid payment method on file at all times. If you only have one card saved, you must add a second payment method before you can delete the first one.
Another reason the Delete button might not appear is if the card is currently processing a transaction or is linked to an active subscription. Wait for any pending charges to complete, or update the subscription payment method first. If you still cannot delete the card after checking these things, contact Amazon customer service through Your Account and select Contact Us at the bottom of the page.
Adding a new card before you delete an old one
If you are replacing an expiring card, add the new card to your Amazon account before deleting the old one. Go to Your Account, then Login & security, then Manage your payment methods. Click Add a payment method and enter your new card details. Once the new card is saved and confirmed, you can then delete the old card.
This order prevents you from accidentally deleting your only payment method. It also gives you a chance to make sure the new card works on Amazon before you remove the old one.
Frequently Asked Questions
Does deleting a card from Amazon affect my credit score?
No. Deleting a card from Amazon only removes it from your account with that retailer. It does not close the card, does not change anything with your bank, and does not show up on your credit report. Your credit score is not affected.
Can I delete a card if I have a pending order?
If an order is still being processed or shipped, you should wait until it is delivered before deleting the card that was used to pay for it. Once the order is complete and you have received it, you can safely delete the card.
What if I delete a card by mistake?
You can add the card back to your account at any time by going to Manage your payment methods and clicking Add a payment method. Enter the card details again and it will be saved. There is no waiting period or penalty for re-adding a card you previously deleted.
Do I need to delete old cards, or can I just leave them?
You do not have to delete old cards, but it is a good idea to remove expired or unused cards to keep your account clean and reduce the risk if your Amazon account is compromised. Keeping only the cards you actually use makes it easier to spot fraud.
Can I delete a card if it is set as my default payment method?
If a card is marked as your default, you must first set a different card as the default before you can delete it. Go to Manage your payment methods, find another card, and click Make default. Then you can delete the original card.