Remove a card in three steps from Account Settings

Go to Your Account in the top right corner of Amazon.com, then select Login & security. Scroll down to the Payment options section and click Manage payment methods. Find the card you want to remove, click the three-dot menu next to it, and select Delete. Amazon will ask you to confirm — click Delete again, and the card is removed when ready.

The card disappears from your account right away. If you had that card set as your default payment method, Amazon will automatically assign another card as your default if one exists. If it was your only card on file, you'll need to add a new payment method before you can make purchases.

You do not need to contact Amazon support to remove a card. The process works the same whether you're removing a credit card, debit card, or store card.

Key Takeaways

  • You remove cards from Your Account > Login & security > Manage payment methods, then click the three-dot menu and select Delete.
  • The card is removed when ready and cannot be used for new purchases on your account.
  • If the card was your default payment method, Amazon assigns another card as default automatically.
  • You must have at least one payment method on file to make purchases, so add a new card before removing your last one.

What happens to orders already placed with that card

Removing a card does not cancel or change orders you've already placed. If an order is still processing or hasn't shipped, it will continue to charge the card you used at checkout — removing the card from your account afterward won't stop that charge.

If you need to change the payment method on an order that hasn't shipped yet, you must contact Amazon directly through Your Orders. Find the order, click Problem with order, and describe what you need. Amazon can sometimes update the payment method before the order ships, but this depends on how far along the order is in processing.

Removing a card that's linked to a subscription or recurring charge

If the card you're removing is tied to an Amazon subscription (Prime membership, Subscribe & Save orders, or a digital subscription), you need to update the payment method for that subscription before you delete the card. If you remove the card first, the subscription will fail to renew and you may lose access to benefits or services.

To update a subscription payment method, go to Your Account > Memberships and subscriptions or Manage Your Content and Devices (for digital subscriptions). Select the subscription, click Payment method, and choose a different card. After that's done, you can safely remove the old card.

Removing a card saved to your Amazon Household

If you're part of an Amazon Household, the payment methods you add are shared with other adults in the household. Removing a card removes it for everyone in the Household, not just your login.

If you want to remove a card but other household members still need it, ask the Household organizer to remove it instead, or have them remove you from the Household first. Only the Household organizer can manage which payment methods are available to the group.

If you can't find the card in your payment methods list

Sometimes a card appears in your order history but not in your Manage payment methods list. This usually happens if the card expired or was removed by your bank. Expired cards are automatically hidden from the list but may still show up in past orders.

If a card shows in your order history but not in payment methods, you don't need to do anything — it's already inactive on your account. If you want to confirm it's gone, you can contact Amazon through Your Account > Contact Us and describe the card you're looking for.

Adding a new payment method before removing your last card

Amazon requires at least one valid payment method on your account to make purchases. If you're removing your only card, add a new one first. You can add a credit card, debit card, prepaid card, or store card (like an Amazon store card or Target card).

To add a card, go to Your Account > Login & security > Manage payment methods and click Add a payment method. Enter the card number, expiration date, and CVV. Amazon will verify the card with a small temporary charge (usually under $1) that appears within a few days and is refunded automatically.

Frequently Asked Questions

Does removing a card cancel my Prime membership?

No. Removing a card does not cancel Prime. However, if that card is the only payment method on your account and your Prime membership needs to renew, the renewal will fail. Before removing your last card, add a new payment method or update your Prime payment method in Memberships and subscriptions.

Can I remove a card if I have a pending refund on it?

Yes, you can remove the card. Refunds process to the original card even after you remove it from your account. The refund will still reach your bank account — removing the card from Amazon doesn't stop it.

What if I remove a card by mistake?

You can add it back when ready by going to Manage payment methods and clicking Add a payment method. Enter the same card details, and it will be restored to your account. There's no waiting period or penalty for re-adding a card.

Will removing a card affect my Amazon credit score or credit report?

No. Removing a card from your Amazon account has no effect on your credit score or credit report. Your credit is only affected by how you pay your bills and how much credit you use, not by which cards you keep on file with retailers.