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Global Entry is a U.S. Customs and Border Protection (CBP) trusted traveler program that speeds you through airport security and customs screening when returning to the U.S. from international travel. But having an approved application doesn't mean your card is ready to use—you need to complete an activation step before it works. Here's what that process involves and what you need to know.
When you're approved for Global Entry, you receive a physical card in the mail. That card alone isn't active yet. Activation means registering your card with the CBP system so your membership is linked to your identity and linked to the kiosks and gates you'll use at U.S. airports.
Without activation, your card won't work at Global Entry kiosks or trusted traveler lanes, even though you've been approved.
Most new Global Entry members activate their card at an Enroll-on-Arrival (EOA) appointment. This is a brief, in-person visit at a U.S. airport where CBP staff scan your card, verify your identity, take your fingerprints, and confirm your enrollment in the system.
How to schedule:
The appointment typically takes 10–15 minutes. Once complete, your card is active and ready to use immediately.
If you haven't yet completed your in-person interview (required for Global Entry approval), you can complete activation during that same appointment. You'll only do this interview once—it satisfies both the background check requirement and the activation requirement.
If you already completed your interview during the initial application process, you only need the quick Enroll-on-Arrival step.
Several factors influence when and how you activate:
Your card remains inert. You won't be able to use Global Entry lanes, expedited security, or customs kiosks, even though you're approved. The membership sits dormant until you complete activation.
Some travelers assume their approval alone grants access—it doesn't. Activation is the final, necessary step.
Appointment availability varies by location and season. If none appear on the scheduling page:
Once activated, your card can be used at:
Your card number is your membership number. You may also be able to link it to airline loyalty accounts and TSA PreCheck applications for additional convenience.
The right activation path depends on your approval status, location, and interview completion. Review your CBP account to confirm where you stand, then schedule an appointment that fits your situation. Activation is straightforward once you know which step applies to you.
