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When to Close an Unused Credit Card—and When to Keep It Open

Closing an unused card usually costs you more than keeping it open

The instinct to close an unused credit card makes sense—why keep an account you don't use? But closing it often damages your credit score more than leaving it alone. The damage comes from two things: your credit utilization ratio (the percentage of your available credit you're using) jumps when you remove available credit from the calculation, and your average account age drops if the card is relatively old. Both of these factors matter to credit scoring models.

The real question isn't whether to close the card, but whether the costs of keeping it open outweigh the benefits. For most people, the answer is to keep it open and straightforward not use it. But there are specific situations where closing makes sense despite the credit score hit.

Key Takeaways

  • Closing a credit card raises your credit utilization ratio by removing available credit, which typically lowers your score by 10 to 50 points or more.
  • If the card has an annual fee and you're not using the rewards or benefits, calling to request a fee waiver is usually the first step before considering closure.
  • Older cards hurt your score more when closed because they bring down your average account age, so closing a newer card is less damaging.
  • Keeping the card open and making one small purchase every few months prevents the issuer from closing it for inactivity and keeps the account active on your credit report.
  • Close the card only if the annual fee cannot be waived, you have high utilization on other cards, or you're concerned about fraud risk from an old account.

How closing a card affects your credit score

Your credit utilization ratio is the total balance across all your cards divided by your total credit limits. If you have $5,000 in balances and $25,000 in total limits, your utilization is 20 percent. When you close a card with a $5,000 limit and no balance, your total limits drop to $20,000. If your balances stay the same, your utilization jumps to 25 percent. Credit scoring models treat higher utilization as riskier, so your score drops.

The size of the drop depends on how much available credit you're removing. Closing a card with a small limit on a large total credit profile causes minimal damage. Closing a card with a large limit, or closing multiple cards, can drop your score 10 to 50 points or more. The effect is temporary—as you pay down balances over the following months, utilization improves and the score recovers.

The second hit is to your average account age. Credit scoring models reward long payment history. If you close a card you've held for 10 years, that account stops aging and eventually falls off your credit report (after seven years of inactivity). A newer card closing has less impact because it hasn't built as much history.

When an annual fee makes closure worth considering

An annual fee is the clearest reason to reconsider keeping a card. Before you close it, call the issuer and ask to have the fee waived. Many issuers will waive the fee for existing customers, especially if you have a long history with them or a good credit score. This conversation takes five minutes and often works.

If the issuer refuses to waive the fee and you're not using the card's rewards or benefits, closing becomes more reasonable. A $95 annual fee costs you $95 per year to keep the account open. If the card is relatively new (less than three years old), the credit score damage from closing is smaller than the cost of paying the fee indefinitely. If the card is older, you may want to absorb the fee rather than lose the account age benefit.

Some cards offer a downgrade option: you can convert the card to a no-annual-fee version from the same issuer. This keeps the account open and preserves the account age without paying the fee. Ask the issuer if this option exists before closing.

The difference between closing and letting the issuer close it

If you don't use a card for a long time—typically 12 to 24 months, depending on the issuer—the bank may close it for inactivity. This closure still shows on your credit report and still affects your utilization ratio and account age, so the credit damage is similar to closing it yourself. The difference is that you lose control of the timing.

To prevent involuntary closure, make one small purchase every few months and pay it off when ready. This keeps the account active without accumulating a balance. A $5 coffee purchase paid off the next week is enough. This approach costs you nothing and preserves the account indefinitely.

Situations where closing actually makes sense

Close the card if you have high utilization on your other cards and closing this one won't make it worse. If you're carrying balances on multiple cards and your overall utilization is above 30 percent, closing a card with no balance might seem harmful. But if that card has a high annual fee or you're concerned about fraud risk, the benefit of removing a potential liability can outweigh the utilization hit.

Close the card if it's very new (less than one year old) and has an annual fee you can't waive. The account hasn't built meaningful age yet, so closing it causes minimal damage to your average account age. The credit score hit from utilization will recover as you pay down other balances.

Close the card if you're concerned about fraud or identity theft and the account is old enough that you no longer remember using it. Fewer open accounts mean fewer places where fraud can occur. If the card is very old and you've already built substantial credit history with other accounts, the loss of that one account's age is manageable.

The timing and process of closing a card

If you decide to close the card, pay off any remaining balance first. Then call the issuer's customer service number on the back of the card. Tell them you want to close the account. They may offer you incentives to keep it open—a fee waiver, bonus points, or a lower interest rate. Listen to these offers, but don't let them pressure you into keeping a card you genuinely don't want.

Ask the issuer to confirm the account is closed and request written confirmation by mail. This creates a record. Check your credit report 30 to 60 days later to confirm the closure is reported correctly. The account will remain on your credit report for seven years, continuing to show your payment history during the time it was open.

Don't close multiple cards at once. If you need to close more than one, space them out by several months. This spreads out the credit score damage and gives your score time to recover between closures.

Keeping the card open without using it

For most people, the best choice is to keep the card open and straightforward not use it. This costs you nothing if there's no annual fee. Your credit score stays higher because your available credit remains in the calculation. Your account age continues to build. The only action required is one small purchase every few months to prevent involuntary closure.

Store the card somewhere safe but accessible—a drawer at home, not your wallet. This removes the temptation to use it while keeping it available if you need it for emergencies. Set a phone reminder for every three months to make a small purchase, or set up a recurring small charge (like a streaming service) and pay it off monthly.

Frequently Asked Questions

How much will my credit score drop if I close a card?

The drop depends on how much available credit you're removing and the card's age. Closing a newer card with a small limit might drop your score 5 to 15 points. Closing an older card with a large limit could drop it 30 to 50 points or more. The damage is temporary and recovers as you pay down balances on other cards.

What if I have multiple unused cards—should I close them all?

No. Close only the ones with annual fees you can't waive or that pose a fraud concern. Keep older cards open even if unused, because their age helps your score. If you must close multiple cards, do it over several months rather than all at once to minimize the credit score impact.

Can I reopen a card after I close it?

You can sometimes reopen a closed account by calling the issuer, but they're not required to do so. It's easier to keep the card open in the first place. If you do close it and want it back, contact the issuer within a few months—the longer you wait, the less likely they'll reopen it.

Does closing a card hurt my credit more than not paying a bill?

Yes. A missed payment damages your score far more severely than closing a card and stays on your report for seven years. Closing a card is a minor, temporary hit. Missing a payment is a major, long-term one. Keep the card open if you're unsure.

What if the card issuer closes my account for inactivity?

The credit damage is similar to closing it yourself—your utilization ratio and average account age are affected the same way. To prevent this, make one small purchase every 12 to 24 months and pay it off when ready. This keeps the account active without building a balance.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.