Remove a card directly from your payment methods
To remove a credit card from Amazon, sign into your account, go to Account & Lists in the top right, select Your Account, then choose Login & security. Scroll down to find Manage payment methods and click it. You'll see all cards linked to your account. Next to the card you want to remove, click the Delete button. Amazon will ask you to confirm — click Delete again, and the card is gone.
The process takes less than a minute. Amazon doesn't ask why you're removing it, and the card stays valid for other uses outside Amazon — removing it from Amazon doesn't close the card itself or affect your credit score.
If you can't find the Manage payment methods option, you may be on an older version of the Amazon website. Try logging out completely, clearing your browser cache, and logging back in. If you're using the Amazon mobile app, the steps are slightly different — see the section below for app-specific instructions.
Key Takeaways
- You can delete any card from your Amazon account by going to Account & Lists, Your Account, Login & security, then Manage payment methods.
- Removing a card from Amazon does not close the card, affect your credit, or prevent you from using it elsewhere.
- If you remove your only payment method, you'll need to add a new card before you can make another purchase.
- The mobile app uses a different menu path: go to the menu icon, Your Account, then Payment options.
- If a card won't delete, contact Amazon Customer Service — this usually means the card is tied to an active subscription or pending order.
Remove a card using the Amazon mobile app
On the Amazon app for iPhone or Android, tap the menu icon (three horizontal lines) in the bottom right corner. Tap Your Account, then scroll down and tap Payment options. You'll see all your saved cards. Swipe left on the card you want to remove (iPhone) or long-press it (Android), then tap Delete. Confirm the deletion when prompted.
The app sometimes lags when loading payment methods, so if your cards don't appear right away, close the app completely and reopen it. Make sure you're signed into the correct Amazon account — if you have multiple accounts, you'll only see cards linked to the one you're currently using.
What to do if a card won't delete
If you click Delete but the card stays on your account, the card is usually tied to something active. The most common reason is an active subscription — Amazon Prime, Kindle Unlimited, or a Subscribe & Save order — that's set to charge that card. Go to Account & Lists, then Your Subscriptions, and cancel or pause any subscriptions using that card. After you do, try deleting the card again.
Another reason a card won't delete is a pending order or refund. If you recently made a purchase or returned something, Amazon may be holding the card on file until the transaction fully settles. Wait a few days for the transaction to complete, then try again.
If the card still won't delete after you've cancelled subscriptions and waited for pending orders to clear, contact Amazon Customer Service. They can see what's blocking the deletion and remove it for you. You can reach them through the Contact Us link at the bottom of any Amazon page, or through the app by going to Account & Lists and tapping Customer Service.
Add a new payment method before removing your last card
If the card you want to remove is the only one on your account, add a replacement card first. Go to Manage payment methods (as described above) and click Add a payment method. Enter the new card's details and set it as your default if you want. Once the new card is saved and confirmed, you can then delete the old one.
Amazon requires at least one valid payment method on file to process orders. If you remove your only card without adding another, you won't be able to buy anything until you add one back. The system will prompt you to add a card the next time you try to check out.
Understand what happens after you remove a card
Removing a card from Amazon is a clean break — it doesn't affect the card itself, your credit report, or your ability to use the card elsewhere. The card company has no record that you removed it from Amazon, and your credit score won't change. If you removed the card because it was compromised or stolen, removing it from Amazon is one step, but you should also contact your card issuer to report the fraud and request a replacement card.
Any past purchases made with that card stay in your Amazon order history. You can still view those orders, request refunds, or contact Amazon about them even after the card is removed. Removing the card only stops Amazon from charging it for future purchases.
If you had a default payment method set and you remove it, Amazon will automatically use your next most recently added card for future purchases. If you want to choose which card is default, go back to Manage payment methods and click Set as default next to the card you prefer.
Reasons to remove a card from your Amazon account
People remove cards for different reasons. You might be replacing an old card with a new one after your bank issued a replacement. You might have multiple cards on file and want to clean up your account. You might have a card that's about to expire and you're not renewing it. Or you might be concerned about security and want to reduce the number of places where a card is stored.
If you're removing a card because you're worried about fraud or a data breach, removing it from Amazon is helpful but not complete. Contact your card issuer directly to report the issue, monitor your statements for unauthorized charges, and consider placing a fraud alert or credit freeze with the credit bureaus if you believe your identity is at risk.
Frequently Asked Questions
Does removing a card from Amazon close the card or hurt my credit?
No. Removing a card from Amazon only removes it from your Amazon account. The card itself stays open and active, and your credit score is not affected. You can still use the card anywhere else, and the card company won't know you removed it from Amazon.
Can I remove a card that has a pending refund?
You can try, but Amazon may block the deletion if a refund is still processing. Refunds usually take three to five business days. Wait for the refund to complete, then remove the card. If you need the card removed urgently, contact Amazon Customer Service and explain the situation.
What if I accidentally delete the wrong card?
You can add it back when ready. Go to Manage payment methods and click Add a payment method. Enter the card details again. Amazon will recognize it as a card you've used before, and your order history will still be linked to it.
Can I remove a card if it's linked to my Amazon Prime membership?
Not until you change the payment method for Prime. Go to Your Account, then Your Subscriptions, find Prime, and update the payment method to a different card. After that, you can remove the old card from your account.
Do I need to remove a card before closing my Amazon account?
No. If you close your Amazon account, all linked cards are automatically removed. You don't need to delete them individually first. However, if you're just removing a card and keeping your account open, follow the steps above.