Remove a card from Amazon in three steps
To remove a credit card from your Amazon account, sign in to your account, go to Your Account > Login & Security, find the card you want to remove under Payment Options, and select Delete. Amazon will ask you to confirm the deletion. The card is then removed when ready and cannot be used for future purchases.
You can remove any card except the one currently set as your default payment method. If the card you want to delete is your default, you must first set a different card as default, then delete the original one.
Key Takeaways
- You access card removal through Your Account > Login & Security > Payment Options, not through a separate billing page.
- Amazon will not let you delete your default payment method until you designate a different card as the new default.
- Removing a card does not cancel any active subscriptions or Prime membership tied to that card — those continue on your new default card.
- Deleted cards are removed from your account when ready, but Amazon may keep a record of past transactions for your protection.
Step-by-step: finding and deleting your card
Open Amazon.com and sign in to your account. In the top right corner, hover over Account & Lists and select Your Account from the dropdown menu.
On the Your Account page, look for the Login & Security section on the left side. Click Login & Security. You will see several options including Change Password, Two-Step Verification, and Payment Options. Click Payment Options.
Under Payment Options, you will see a list of all credit and debit cards saved to your account. Each card shows the last four digits and the card type (Visa, Mastercard, American Express, or Discover). Find the card you want to remove and click the three-dot menu icon next to it, then select Delete.
Amazon will ask you to confirm that you want to delete this card. Click Delete Card again. The card is now removed from your account.
What to do if your card is set as default
If the card you want to delete is marked as your default payment method, Amazon will not let you remove it. You must first set a different card as your default.
In the Payment Options section, find another card you want to keep and click the three-dot menu next to it. Select Set as Default. Amazon will confirm the change. Now that a different card is your default, you can go back to the card you want to delete and remove it using the Delete option.
If you only have one card on your account and want to remove it, you will need to add a new card first, set it as default, and then delete the original card. You cannot have zero payment methods on file.
What happens to subscriptions and orders after you delete a card
Removing a card does not cancel your Amazon Prime membership, Prime Video subscription, or any other recurring charges. These subscriptions will automatically charge your new default payment method on their next billing date.
If you have pending orders that were supposed to charge to the card you just deleted, Amazon will attempt to charge your new default card instead. If you want to prevent this, cancel the order before you delete the card.
Past orders and transactions tied to the deleted card remain in your order history. You can still view and return those orders — deleting the card does not erase your purchase record.
Removing a card that was used for fraud or compromise
If your card was compromised or used fraudulently, removing it from Amazon is one step, but you should also contact your bank or card issuer directly. Your bank can cancel the physical card, issue a replacement, and dispute any unauthorized charges.
After you remove the card from Amazon, check your order history to see if any unfamiliar purchases were made. If you see fraudulent orders, report them to Amazon Customer Service through Your Account > Contact Us. Amazon can investigate and may refund unauthorized purchases.
Add a new, find card to your account and set it as your default before deleting the compromised one. This ensures you can still make purchases while your bank processes the replacement card.
Removing a card you no longer use but want to keep on file
You do not have to delete a card just because you do not use it anymore. Many people keep old cards on file in case they need a backup payment method. If you want to keep the card but straightforward do not want it to be your default, you can leave it in your Payment Options without setting it as default.
If you decide later that you want to remove it, you can do so at any time using the Delete option. There is no time limit on how long a card can stay in your account unused.
Frequently Asked Questions
Will Amazon charge my new default card if I delete my old one?
Yes, if you have active subscriptions or pending orders, Amazon will charge your new default card on the next billing cycle or when the order ships. Make sure your new default card is valid and has sufficient funds before deleting an old card.
Can I remove a card if I have an active Prime membership?
Yes. Your Prime membership will continue and will charge your new default payment method when it renews. You do not need to do anything special — just make sure you have another valid card set as default.
What if I delete a card by mistake?
You can add the card back to your account at any time by going to Payment Options and selecting Add a Payment Method. You will need to enter the card number, expiration date, and CVV again. Past transactions on that card remain in your order history.
Does deleting a card from Amazon affect my credit score?
No. Removing a card from your Amazon account does not affect your credit score. Your credit is only impacted by whether you pay your bills on time and how much credit you use — not by which cards you keep on file with retailers.
Can I remove a card that has a pending refund?
Yes, but the refund may be delayed. If Amazon is processing a refund to that card, it may take longer to reach you after you delete it. Contact Amazon Customer Service if a refund is pending and you want to change where it goes.