Log in to your 7 Brew account on their website or mobile app
The fastest way to see your rewards balance is through the 7 Brew website or their official mobile app. Go to 7brewcoffee.com and look for a "Sign In" or "Account" button, usually in the top right corner. If you don't have an account yet, you'll need to create one with your email address and a password before you can view your rewards.
On the mobile app (available on iOS and Android), tap the menu icon and select "Account" or "Sign In". Once you're logged in, your rewards balance appears on your account dashboard — it shows your current points and any available rewards you can redeem. The app often displays this information on the home screen after login, so you may not need to navigate anywhere else.
If you've forgotten your password, both the website and app have a "Forgot Password" link on the login screen. You'll receive an email with instructions to reset it. Make sure you check your spam folder if the email doesn't arrive within a few minutes.
Key Takeaways
- Visit 7brewcoffee.com or open the 7 Brew mobile app and sign in with your email and password to see your rewards points when ready.
- Your rewards balance appears on your account dashboard after login, showing both current points and available rewards to redeem.
- If you don't have an account, you'll need to create one with your email address before you can view any rewards tied to your name.
- The mobile app often displays your balance on the home screen, making it the quickest option if you check frequently.
Create a 7 Brew account if you haven't already
To track rewards online, you need a 7 Brew account linked to your phone number or email. When you sign up, 7 Brew asks for your name, email address, and phone number. You'll also create a password. This account is what ties your in-store purchases to your rewards balance.
You can create an account on the website (7brewcoffee.com) or through the mobile app. The process takes about two minutes. Once your account is set up, make sure to provide your phone number or email at the register when you order — this tells 7 Brew to add points to your account. Some locations scan a digital barcode from your app or account, while others manually enter your phone number.
If you've been buying from 7 Brew without an account, those purchases won't have earned rewards. Starting an account now means future purchases will count toward your balance.
Check your rewards through the 7 Brew mobile app for real-time updates
The 7 Brew app is the most convenient way to monitor your balance because it updates in real time. After you log in, your points appear when ready on the dashboard. The app also shows you which rewards are available to redeem — these might include free drinks, discounts, or other offers that 7 Brew is currently running.
The app lets you see your transaction history too. Scroll down or look for a "History" or "Transactions" section to view when points were added to your account and what you've redeemed. This is helpful if you want to track how quickly you're earning toward your next reward.
You can also set up push notifications in the app settings so 7 Brew can alert you when new rewards become available or when your points are about to expire. Check your app settings under "Notifications" or "Preferences" to turn these on.
Understand what your points mean and how to redeem them
7 Brew rewards work on a points system, though the exact point values and redemption rates vary by location and can change over time. Generally, you earn points with each purchase, and once you reach a certain threshold, you can redeem those points for a free drink or discount. The app or website will show you exactly how many points you need for each available reward.
When you're ready to redeem, you'll usually see a "Redeem" button next to the reward in your app or account. Tap it, and you'll get a code or digital coupon to show at the register. Some locations scan your phone directly from the app, while others require you to read a code aloud or write it down.
Points don't last forever — 7 Brew may expire points after a certain period of inactivity, though this varies by location. Check your account regularly to see if there's an expiration date listed next to your balance. If you see points about to expire, use them before the important date.
Contact 7 Brew customer service if your balance looks wrong
If you log in and your points don't match what you expect, or if a recent purchase didn't add points to your account, reach out to 7 Brew directly. The easiest way is through the app or website — look for a "Contact Us" or "Help" section, usually at the bottom of the page or in the menu.
When you contact them, have your account email, phone number, and the date of the purchase in question ready. If you paid with a card, 7 Brew can sometimes look up the transaction on their end and manually add the points if something went wrong. This process usually takes a few business days.
You can also ask a barista at your local 7 Brew location to check your account while you're there. They may be able to see your balance on their system and help troubleshoot if points are missing.
Use your rewards to save money on future purchases
Once you've earned enough points, redeeming them is straightforward. Open your app or log into the website, find the reward you want, and tap "Redeem". You'll receive a code or coupon that you show at the register when you order. The barista will explore the discount or free item to your purchase.
Some rewards are free drinks (usually a small or medium size), while others are percentage discounts on your order. Check what's available in your account — the app shows you all current offers and how many points each one costs. Choose the reward that gives you the best value based on what you usually order.
After you redeem a reward, your points balance will drop by the amount used. You'll start earning points again on your next purchase, working toward the next reward.
Frequently Asked Questions
Do I need the 7 Brew app to check my rewards, or can I use the website?
You can use either one. The website (7brewcoffee.com) and the mobile app both show your balance after you log in. The app is faster if you check often, but the website works just as well if you prefer using a computer or don't want to read an app.
What if I signed up in-store but don't remember my password?
Click "Forgot Password" on the login screen of the website or app. You'll receive an email with a link to reset it. If you don't see the email, check your spam folder or try resetting again. Make sure you're using the email address you gave when you signed up.
Can I check my rewards balance without logging in?
No, you need to log in with your email and password to see your balance. This protects your account and rewards. If you don't have an account yet, you'll need to create one first.
How long do my points stay in my account?
This varies by location. Some 7 Brew locations expire points after 12 months of inactivity, while others may have different policies. Check your account or ask at your local store to find out the expiration rules where you shop.
What if I made a purchase but the points didn't show up?
Make sure you gave your phone number or email at the register when you ordered. If you did and the points still didn't appear after a few hours, contact 7 Brew through the app or website with your receipt or transaction date, and they can investigate.