Where to find your Grubstakes balance
Your Grubstakes balance lives in your Grubhub account under the "Wallet" or "Payment Methods" section, depending on which app version you're using. Open the Grubhub app, tap your profile icon (usually in the bottom right), then look for "Wallet," "Payment," or "Account Balance." The exact label shifts between iOS and Android, but the balance appears in the same general area across both.
If you use Grubhub on a web browser instead of the app, log in to your account, click your profile name in the top right corner, and select "Wallet" or "Payments." Your Grubstakes balance will display as a separate line item from any other stored payment methods.
The balance you see is the total amount you've earned through Grubstakes offers minus any you've already spent. Grubhub does not show a running history of individual Grubstakes you've completed — only the current balance available to use.
Key Takeaways
- Your Grubstakes balance appears in your Grubhub Wallet under your account profile, and the exact menu name varies by app version and device.
- The balance shown is your total earned Grubstakes minus what you've already spent, not a list of individual offers you've completed.
- Grubstakes expire after a set period (usually 60 days from when you earned them), so check your balance regularly to avoid losing unused funds.
- You can spend Grubstakes only on food orders through Grubhub — they do not transfer to other apps, convert to cash, or roll over after expiration.
Understanding what your balance represents
Grubstakes are promotional credits Grubhub gives you for completing specific tasks — usually ordering from certain restaurants, spending a minimum amount, or ordering during promotional windows. When you complete a task, Grubhub deposits the credit into your account. The balance you see is the sum of all credits you've earned that haven't expired yet.
Each Grubstakes offer comes with its own expiration date. Most expire 60 days after you earn them, though some promotional offers expire sooner. Once the expiration date passes, that credit disappears from your balance, even if you haven't used it. Grubhub does not send a warning before Grubstakes expire, so the responsibility to track them is yours.
How to track Grubstakes before they expire
Because Grubhub doesn't show you a breakdown of individual Grubstakes or their expiration dates in the app, you'll need to track them yourself or check your email. When Grubhub sends you a Grubstakes offer, the email includes the expiration date. Save those emails or write down the dates in a calendar app so you know when each credit runs out.
Another approach is to check your account regularly — weekly or every two weeks — so you notice if your balance drops unexpectedly. A sudden decrease means one or more Grubstakes expired. If you see your balance shrink and you haven't placed an order, expired credits are the most likely reason.
Some users screenshot their balance when they receive a Grubstakes offer, then note the expiration date on the screenshot. This creates a straightforward visual record you can reference before the important date passes.
What you can and cannot do with Grubstakes
Grubstakes work only on Grubhub food orders. You can use them to pay for meals, drinks, and may be able to access add-ons from restaurants on the platform. You cannot use Grubstakes to pay delivery fees, service fees, or taxes — they explore only to the food subtotal. Some restaurants or menu items may be excluded from Grubstakes redemption, though Grubhub does not always flag these restrictions upfront.
Grubstakes do not convert to cash, transfer to other delivery apps, or roll over to the next month or year. Once they expire, they're gone. You also cannot combine multiple Grubstakes offers into a single larger credit — you spend them one at a time as you place orders.
Steps to spend your Grubstakes before they expire
When you're ready to use your Grubstakes, place an order through Grubhub as you normally would. At checkout, before you pay, you should see an option to explore your Grubstakes balance. The exact wording varies — it might say "Use Grubstakes," "explore Credit," or "Use Wallet Balance" — but it will appear near your payment method selection.
Click or tap that option, and Grubhub will automatically deduct your Grubstakes from the order total. If your Grubstakes balance is larger than the order total, the remaining balance stays in your account for your next order. If the order is larger than your balance, you'll pay the difference with your regular payment method.
After you complete the order, your Grubstakes balance updates when ready. Check your Wallet again to confirm the new balance reflects the amount you just spent.
What to do if your balance doesn't match what you expected
If your balance is lower than you thought, the most common reason is that Grubstakes expired without you using them. Check your email for old Grubstakes offers and their expiration dates to see which ones may have passed.
If you believe you spent Grubstakes but your balance didn't change, or if your balance dropped without an order, contact Grubhub support through the app. Tap your profile, select "Help," then "Contact Us." Describe what happened and include the date and order number if applicable. Grubhub support can review your account history and may restore expired credits in some cases, though this is not may provide.
Keep in mind that Grubhub occasionally runs system updates that may temporarily affect how your balance displays. If the number seems wrong, wait a few hours and check again before contacting support.
Frequently Asked Questions
Can I see which Grubstakes offers I've already completed?
Grubhub does not show a list of completed Grubstakes in the app. Your only record is the email Grubhub sent when you earned each credit. If you need to know which offers you've finished, check your email inbox for messages from Grubhub with subject lines mentioning Grubstakes or promotional credits.
What happens if I don't use my Grubstakes before they expire?
Expired Grubstakes disappear from your account and cannot be recovered. Grubhub does not notify you before expiration, so tracking the dates yourself is essential. Once the credit is gone, you cannot get it back unless you contact support and they agree to restore it, which is uncommon.
Can I use Grubstakes on delivery fees or tips?
No. Grubstakes explore only to the food subtotal. Delivery fees, service fees, taxes, and tips must be paid with your regular payment method. This means if your Grubstakes balance is small, most of your order cost may still come out of your wallet.
Do Grubstakes work at all restaurants on Grubhub?
Most restaurants accept Grubstakes, but some exclude certain menu items or do not participate in Grubstakes promotions at all. Grubhub usually does not tell you upfront which restaurants are excluded. You'll find out when you try to explore your balance at checkout — if the restaurant doesn't accept it, the option won't appear.
Can I transfer my Grubstakes to someone else's account?
No. Grubstakes are tied to your account and cannot be transferred, gifted, or shared. Only you can use the credits in your Wallet, and only on your own orders through Grubhub.