How to Check Your Grubhub Rewards Balance and Track Your Savings 💳

If you use Grubhub regularly, you may be wondering how to see the rewards or credits you've accumulated. The process is straightforward, but it varies slightly depending on whether you're a casual user or a Grubhub+ subscriber—and understanding the difference matters.

Where to Find Your Grubhub Balance

On the mobile app: Open Grubhub, tap your account icon (usually in the bottom right), and look for a "Rewards," "Credits," or "Account Balance" section. The exact label depends on which rewards program you're enrolled in and your app version.

On the website: Log in, navigate to your account settings, and select the rewards or wallet section. You should see your current balance clearly displayed.

In your order history: After placing an order, you'll see the rewards or credits applied to that transaction. Over time, this builds your available balance.

Key Differences: What Type of Savings Are You Tracking?

Not all Grubhub "savings" work the same way, and knowing which you have matters:

Variables That Affect What You See

Your balance—or whether you have one at all—depends on several factors:

• Your membership status: Grubhub+ members earn different benefits than non-members.
• Your location: Some programs and promotions are region-specific.
• Promotional participation: You must actively enroll in offers to earn credits from them.
• Expiration dates: Promotional credits typically expire 30–90 days after issuance; unused credits disappear.
• Account activity: Some rewards only accrue when you meet spending thresholds or order frequency targets.

What to Do If Your Balance Looks Wrong ⚠️

If your displayed savings don't match what you expected:

1. Check expiration dates: Promotional credits have time limits. Review your wallet or offers section to confirm what's still active.
2. Verify enrollment: Some programs require you to opt in. You may not be earning rewards if you haven't activated them.
3. Look at fine print: Certain credits apply only to specific restaurants, cuisines, or order minimums.
4. Review recent transactions: Open your order history to confirm credits were applied to qualifying orders.
5. Contact support: If something genuinely appears missing, Grubhub's support team can audit your account and explain any discrepancies.

Why Your Balance Might Be Lower Than Expected

• Credits were used: You may have applied them without noticing at checkout.
• Promotional offers expired: The 30-, 60-, or 90-day window passed.
• Subscription ended: If you canceled Grubhub+, some ongoing benefits stop immediately.
• Minimum order or restaurant restrictions: Some credits don't apply to all orders—they're only valid at certain merchants or above certain spend thresholds.

Tracking Your Savings Going Forward

To stay aware of what you're earning and when credits expire:

• Set a calendar reminder for promotional credit expiration dates.
• Check your account monthly before placing a new order.
• Review your membership benefits if you're a Grubhub+ subscriber—they change periodically.
• Read promo terms carefully when claiming new offers; knowing restrictions upfront prevents disappointment.

Your specific balance depends entirely on your account history, active promotions, membership status, and how you've used credits over time. The tools above will show you exactly what you have available right now—the key is knowing where to look and what factors might be affecting the number you see.