Change your Netflix payment card in three steps from your account settings
To change the credit card on your Netflix account, sign in to your account on any web browser, go to Account settings, select Payment info, and enter your new card details. Netflix processes the change when ready, and your next billing charge will use the new card. You do not need to cancel and restart your subscription.
The process takes about two minutes. Netflix stores your payment information securely and does not charge you a fee to update it. If your card was declined or expired, updating it stops Netflix from suspending your account.
Key Takeaways
- Sign in at netflix.com, click your profile icon in the top right, and select Account from the dropdown menu.
- Click Payment info under the Membership and billing section to see your current card and add a new one.
- Netflix charges your new card on your next billing date, which you can see in the same Membership and billing section.
- If you are updating because your card was declined, Netflix will retry the charge within a few days after you add the new card.
- You can store multiple payment methods on one Netflix account, though only one will be active at a time.
Step-by-step: updating your payment method on the web
Open netflix.com in any web browser and sign in with your email and password. Once you are on your home screen, look for your profile icon in the top right corner — it usually shows your name or a circular image. Click it and select Account from the menu that appears.
On your Account page, find the Membership and billing section. Click Payment info. Netflix will show your current card, its expiration date, and the last four digits. Click Update payment method or Add payment method if no card is stored.
Enter your new card number, expiration date, and CVV (the three-digit code on the back). Netflix will ask for your billing zip code. Click Save, and the update is complete. Your next billing charge will use this card.
Updating your payment method on mobile apps
The Netflix mobile app (iOS or Android) does not let you change your payment method directly within the app. Instead, open a web browser on your phone, go to netflix.com, and follow the same steps listed above. Netflix syncs the change across all your devices when ready.
If you signed up for Netflix through the Apple App Store or Google Play Store, you may need to update your payment method through that platform instead. Open the App Store or Play Store settings, find your payment method, and update it there. Netflix will then charge your updated method on your next billing date.
What happens if your card is declined
If Netflix cannot charge your current card, it will send you an email saying your payment failed. Your account remains active for a short period while Netflix retries the charge. Update your payment method as soon as you see this email to avoid service interruption.
Netflix typically retries declined charges within a few days. Once you add a new card, Netflix will attempt to charge it within 24 to 48 hours. Your account will not be suspended if you update your payment method before Netflix exhausts its retry attempts.
Removing or replacing a saved payment method
If you have multiple payment methods saved to your Netflix account, you can remove the old one after adding a new one. Go to Account, then Payment info, and look for the option to delete or remove next to the card you no longer want to use. Netflix will not let you delete your only payment method — you must add a new one first.
If you want to switch between two saved cards without deleting either, Netflix does not offer that option. You can only have one active payment method at a time. To use a different card, remove the current one and add the one you want to use.
Payment methods Netflix accepts
Netflix accepts all major credit cards (Visa, Mastercard, American Express, Discover) and debit cards that carry a Visa or Mastercard logo. Netflix also accepts PayPal in most countries. If you signed up through a third-party service like Apple, Google, or Amazon, you can update your payment method through that service instead of Netflix directly.
Netflix does not accept prepaid cards, gift cards, or virtual card numbers in most cases. If your card is repeatedly declined, contact your bank to confirm the card is not flagged for online purchases or international transactions, since Netflix processes payments through multiple countries.
Billing date and timing after you update
Your Netflix billing date does not change when you update your payment method. If your next charge is scheduled for the 15th of the month, Netflix will charge your new card on the 15th, not when ready. You can see your exact billing date in the Membership and billing section of your Account page.
If you update your card a few days before your billing date, Netflix will use the new card for that upcoming charge. There is no gap in service, and you will not be charged twice. If your old card was declined and you add a new one, Netflix may charge you for any past-due balance along with your regular subscription fee on your next billing date.
Frequently Asked Questions
Do I lose my shows and watchlist if I change my payment method?
No. Changing your payment method does not affect your account, profile, watchlist, or viewing history. Everything stays exactly as it was. Your subscription continues without interruption.
Can I change my payment method on the Netflix app?
Not directly. The Netflix app does not have a payment settings option. You must use a web browser at netflix.com to update your card. If you signed up through the App Store or Google Play, update your payment method in that app's settings instead.
What if Netflix keeps declining my new card?
Contact your bank or card issuer first — they may be blocking Netflix charges for security reasons. Ask them to allow transactions from Netflix. If your bank confirms the card is active, try a different card or payment method. You can also contact Netflix support through your account for help troubleshooting.
Will changing my card affect my Netflix plan or price?
No. Your plan, price, and billing cycle remain the same. Updating your payment method is purely administrative and does not change anything about your subscription.
Can I use a debit card instead of a credit card?
Yes, as long as your debit card carries a Visa or Mastercard logo. Netflix treats debit cards the same way it treats credit cards. The card must be active and have sufficient funds available when Netflix charges it.