Your Hilton Honors number is on your membership card, in your account settings online, or available by phone from Hilton customer service
Your Hilton Honors number is a unique identifier that ties your hotel stays, credit card spending, and rewards points to your account. You need it to earn points on reservations, redeem rewards, and link your profile across Hilton properties. The number is printed on your physical membership card if you have one, but you can also find it without the card in several other ways.
If you have already created a Hilton Honors account online, the fastest route is to log in and look at your account dashboard. The number appears prominently at the top of your profile page. If you do not have an online account yet, you can create one at hiltonhonors.com using your email address, and the system will either find an existing membership or create a new one and assign you a number when ready.
Key Takeaways
- Your Hilton Honors number is printed on your membership card and also visible in your online account dashboard after you log in.
- If you do not have a card or online account, you can call Hilton customer service at 1-800-HILTONS and provide your name and email to retrieve your number.
- Creating a free Hilton Honors account at hiltonhonors.com will generate a number if you do not already have one.
- Your number stays the same across all Hilton brands, including Waldorf Astoria, Conrad, DoubleTree, Hilton Garden Inn, and others.
Check your membership card or email confirmation
If you signed up for Hilton Honors in person at a hotel or online, you should have received a membership card in the mail or a confirmation email with your number. The card displays your name and a 10-digit number on the front. Look through your wallet, desk, or filing area where you keep travel documents.
Check your email inbox and spam folder for messages from Hilton Honors. The confirmation email typically arrives within a few days of signup and includes your membership number, how to access your online account, and information about earning points. If you cannot find the email, you can request a resend through the Hilton Honors website by entering your email address on the login page and selecting "Forgot your number?"
Log into your Hilton Honors online account
Go to hiltonhonors.com and click "Sign In" in the top right corner. Enter the email address and password you used when you created your account. Once logged in, your membership number appears on your account dashboard, usually near your name and member status level.
If you have forgotten your password, click "Forgot password?" on the login page and follow the prompts to reset it using your email address. If you do not remember which email address you used to create your account, you can still call Hilton customer service and provide your name and phone number to look up your account.
Call Hilton customer service to retrieve your number
Hilton Honors customer service can look up your membership number by phone. Call 1-800-HILTONS (1-800-445-8667) from the United States. Have your full name, date of birth, and the email address or phone number associated with your account ready when you call. The representative will verify your identity and provide your number.
International callers can find the appropriate phone number for their country on the Hilton Honors website under "Contact Us." Wait times vary by time of day and season, so calling early in the morning or during off-peak travel times may result in shorter hold times.
Link your number to a Hilton credit card
If you have a Hilton Honors credit card, your membership number should already be linked to your card account. You can find the number by logging into your credit card issuer's website (American Express, Bank of America, or Citi, depending on which Hilton card you hold) and viewing your account details. The Hilton Honors number is often displayed on the card itself or in your online card account.
When you explore for a Hilton credit card, the issuer will either link it to an existing Hilton Honors account or create a new one automatically. If you are unsure whether your card is linked, contact the credit card issuer's customer service line, which is printed on the back of your card.
Create a new Hilton Honors account if you do not have one
If you have never signed up for Hilton Honors, you can create a free account at hiltonhonors.com by clicking "Become a Member" or "Enroll Now." You will need to provide your first name, last name, email address, and a password. The system will assign you a membership number when ready after you complete the enrollment.
You do not need to have stayed at a Hilton hotel to create an account. Once enrolled, you can start earning points on future stays, credit card spending, and dining at partner restaurants. Your account will be active right away, and you can use your new number on your next reservation.
Use your number on reservations and at check-in
When you book a hotel room at any Hilton property, enter your Hilton Honors number in the membership field during checkout. This ensures your stay is credited to your account and you earn points. You can also provide your number at the front desk during check-in if you did not enter it when booking.
Your number works across all Hilton brands worldwide, so you can use the same number whether you are staying at a Hilton, Waldorf Astoria, Conrad, DoubleTree, Hilton Garden Inn, Hampton, or any other property under the Hilton umbrella. The points and status you earn accumulate in a single account.
Frequently Asked Questions
What if I have multiple Hilton Honors accounts?
If you created accounts with different email addresses, you may have more than one number. Contact Hilton customer service at 1-800-HILTONS to consolidate your accounts. Provide details about each account, and a representative can merge them so all your points and stays are in one profile.
Can I change my Hilton Honors number?
No, your membership number is permanent and cannot be changed. However, you can update your name, email address, and other account details in your online profile at any time by logging in and editing your account information.
Do I need my Hilton Honors number to make a reservation?
You do not need your number to book a room, but entering it during checkout ensures your stay earns points and counts toward your status. If you forget to enter it when booking, you can always provide it at check-in and the hotel can add it to your reservation retroactively.
Is my Hilton Honors number the same as my confirmation number?
No, they are different. Your Hilton Honors number is your membership ID and stays the same for all reservations. Your confirmation number is unique to each booking and is provided when you complete a reservation.
What should I do if I cannot find my number anywhere?
The simplest option is to create a new free account at hiltonhonors.com using your email address. If you already have an account, the system will recognize your email and show you your existing number. If you still have trouble, call 1-800-HILTONS with your name and email address and a representative will locate your account.