Check your 7Brew rewards balance in the mobile app
Open the 7Brew Coffee app on your phone and tap the account icon in the bottom right corner. Select "Rewards" from the menu. Your current points balance appears at the top of the screen, along with your tier status (Member, Silver, Gold, or Platinum) and how many points you need to reach the next tier.
If you don't have the app yet, read it from the Apple App Store or Google Play Store. You'll need to create an account with your email address or sign in with an existing account. Once you're logged in, the rewards section shows your balance when ready.
The app also displays your recent transactions and which purchases earned you points. This is the fastest way to see your balance at any time.
Key Takeaways
- Your 7Brew rewards balance is visible in the mobile app under your account menu, updated in real time after each purchase.
- You can also ask a barista at any 7Brew location to look up your balance using your phone number or email address.
- Points expire after 12 months of inactivity, so check your balance regularly if you haven't visited in a while.
- Your tier status (Member, Silver, Gold, or Platinum) determines how many bonus points you earn on each purchase.
Ask a barista to check your balance in person
Walk into any 7Brew Coffee location and tell the barista you'd like to check your rewards balance. Provide your phone number or the email address linked to your 7Brew account. The barista can look this up in their system and tell you your current points and tier level.
This method works if you don't have the app installed or prefer not to use your phone. The barista can also answer questions about what your points are worth or how close you are to your next reward.
Understand what your points are worth
7Brew rewards points convert to free drinks and food items. The exact value depends on what you're redeeming. A small coffee typically costs 50 points, while larger sizes or specialty drinks may cost more. Food items and merchandise have their own point values.
Your tier status affects how fast you earn points. A Member earns 1 point per dollar spent. Silver tier (reached at 200 points) earns 1.25 points per dollar. Gold tier (reached at 500 points) earns 1.5 points per dollar. Platinum tier (reached at 1,000 points) earns 2 points per dollar.
Check the app's rewards menu to see the full list of items available and their point costs. This helps you plan which reward to work toward.
Know when your points expire
7Brew rewards points expire 12 months after your last purchase or account activity. If you haven't visited a location or made a purchase in a year, your points will be removed from your account.
To keep your points active, make at least one purchase every 12 months. Even a small item counts as account activity and resets the expiration clock. If your points have already expired, you'll need to start earning again from zero.
Redeem your points at checkout
When you're ready to use your points, open the app and tap "Redeem" under the rewards section. Select the item you want and follow the prompts. The app will generate a code or link your account to the register.
At the counter, tell the barista you're redeeming rewards. They'll either scan a code from your app or look up your account by phone number or email. Your points will be deducted and your free item will be prepared.
You can also redeem by giving the barista your phone number without opening the app. They can pull up your account and process the redemption directly from their register.
Troubleshoot if your balance looks wrong
If your points don't match what you expected, check that you're logged into the correct account. Some people have multiple accounts if they signed up with different email addresses. Log out and sign in again to make sure you're viewing the right one.
Purchases can take a few minutes to show up in your rewards total, especially if you paid with a card that wasn't linked to your account at the time. If a purchase still hasn't appeared after an hour, contact 7Brew customer service through the app or visit a location and ask a manager to investigate.
If your points expired, they cannot be restored. You'll need to start earning points again with your next purchase.
Link your payment method to earn points automatically
To earn rewards on every purchase, link a payment card or digital wallet to your 7Brew account in the app. Go to your account settings and select "Payment Methods." Add a credit card, debit card, or mobile payment option like Apple Pay or Google Pay.
Once linked, use that payment method at checkout and your points will be added automatically. You don't need to show the app or give your phone number — the register recognizes your card and credits your account.
If you pay with cash or a card that isn't linked to your account, you can still earn points by providing your phone number or email at checkout. The barista will manually add the points to your account.
Frequently Asked Questions
How often does my rewards balance update?
Your balance updates in real time after each purchase when you pay with a linked card or provide your phone number at checkout. If you paid with an unlinked payment method, it may take a few minutes for the barista to manually enter the points into your account.
Can I check my rewards balance without the app?
Yes. Visit any 7Brew location and ask a barista to look up your balance using your phone number or email address. They can tell you your current points and tier status on the spot.
What happens if I don't use my points for a year?
Your points expire 12 months after your last purchase or account activity. Once they expire, they cannot be recovered. Make at least one purchase every year to keep your points active.
Can I transfer my points to someone else?
7Brew rewards are tied to your individual account and cannot be transferred. Each person needs their own account to earn and redeem points.
What if I forgot my password?
Open the app and tap "Forgot Password" on the login screen. Enter your email address and 7Brew will send you a reset link. Follow the instructions in the email to create a new password and regain access to your account.