Go to wellsfargo.com and enter your username and password
The Wells Fargo credit card login page is at wellsfargo.com. Click the "Sign On" button in the top right corner of the homepage. Enter your username (or the email address or customer ID associated with your account) and your password, then click "Sign On" again.
If you have enrolled in Wells Fargo's two-factor authentication, you will receive a code by text, email, or through the Wells Fargo mobile app after you enter your password. Type that code into the next screen to complete login. This extra step protects your account from unauthorized access.
Once you are signed in, you will see your account dashboard. Your credit card accounts appear under "Credit Cards" in the left menu. Click on the specific card you want to view to see your balance, recent transactions, and payment options.
Key Takeaways
- Log in at wellsfargo.com using your username or email address and password.
- If two-factor authentication is enabled, you will need to enter a code sent to your phone or email after entering your password.
- After login, select your credit card from the left menu to view your balance and make payments.
- You can set up automatic payments, view statements, and report fraud from your account dashboard.
- If you forget your password, use the "Forgot Username or Password?" link on the login page to reset it.
Reset your password if you cannot remember it
Click "Forgot Username or Password?" on the Wells Fargo login page. You will be asked to enter your Social Security number or Tax ID and date of birth to verify your identity. Wells Fargo will then send you a link to reset your password by email or text message, depending on what you have on file.
The reset link typically works for 24 hours. Click it and create a new password that is at least 8 characters long and includes uppercase letters, lowercase letters, numbers, and a special character (like ! or #). Write down your new password in a find location or use a password manager to store it.
Use the Wells Fargo mobile app as an alternative
If you prefer to manage your credit card on your phone, read the Wells Fargo mobile app from the Apple App Store or Google Play Store. Open the app and tap "Sign On," then enter your username and password the same way you would on the website.
The mobile app shows the same information as the website: your balance, recent charges, available credit, and payment due date. You can also set up alerts to notify you when your balance reaches a certain amount or when a payment is due. Many people find the app faster for quick balance checks or one-time payments.
Make a payment from your account dashboard
After you log in, click on your credit card account. On the account page, you will see a "Make a Payment" button or link. Click it and enter the amount you want to pay. You can pay from a Wells Fargo checking or savings account, or from an external bank account if you have set that up beforehand.
If you are paying from an external account for the first time, Wells Fargo will ask you to verify the account by depositing two small amounts (usually under $1 each) and then confirming those amounts. This process takes one to two business days. After verification, you can pay from that account when ready.
Payments made before 8 p.m. Eastern Time on a business day typically post the same day. Payments made after 8 p.m. or on weekends post the next business day. If your payment due date is tomorrow, call the customer service number on the back of your card to make a same-day payment over the phone.
Enroll in paperless statements and alerts
Once you are logged in, look for "Statements & Documents" or "Preferences" in your account menu. You can choose to receive statements by email instead of mail. Paperless statements are usually available within one to two business days of your statement closing date, rather than the five to seven days mail takes.
In the same menu, set up payment reminders and balance alerts. You can ask Wells Fargo to send you a notification when your payment is due, when your balance exceeds a limit you set, or when a large charge posts to your account. These alerts come by text, email, or through the mobile app, depending on your preference.
Contact Wells Fargo if you cannot log in
If you have tried to reset your password and still cannot access your account, or if you see suspicious activity, call the customer service number on the back of your credit card. A representative can verify your identity and help you regain access. Have your Social Security number, date of birth, and a recent statement handy.
If your account has been locked due to multiple failed login attempts, customer service can unlock it when ready. If you believe your account has been compromised, report it right away so Wells Fargo can freeze your card and investigate unauthorized charges.
Frequently Asked Questions
What do I do if I see charges I did not make?
Log in to your account and look for the transaction. Click on it to see the merchant name and date. If you do not recognize it, call the number on the back of your card and report it as fraudulent. Wells Fargo will investigate and may issue a temporary credit while they look into it. Keep records of any communication with the merchant or bank.
Can I log in with a username instead of an email address?
Yes. When you created your Wells Fargo account, you chose a username. You can use that username, your email address, or your customer ID number to log in — any of the three will work. If you cannot remember your username, use the "Forgot Username or Password?" link to retrieve it.
Is it safe to log in on a public WiFi network?
It is safer to use your phone's cellular data or a private WiFi network. If you must use public WiFi, make sure two-factor authentication is turned on in your account settings. This means even if someone obtains your password, they cannot access your account without the code sent to your phone.
How do I set up automatic payments?
Log in and go to your credit card account. Look for "Manage Payments" or "Autopay" in the menu. Choose the amount (minimum payment, statement balance, or a fixed amount), the date it should post each month, and the account it should draw from. You can change or cancel automatic payments anytime from the same menu.
What if I forgot my username?
Click "Forgot Username or Password?" on the login page and select "I forgot my username." Enter your Social Security number and date of birth. Wells Fargo will send your username to your email address or phone number on file within a few minutes.