Log in to your Amazon Chase Visa account through Chase.com
Go to chase.com and select "Sign In" in the top right corner. Enter your username or the email address linked to your Chase account, then your password. If you have set up two-factor authentication (which Chase recommends), you will receive a code on your phone or email — enter that code to complete login.
Once you are signed in, your Amazon Chase Visa card will appear in your account dashboard under "Credit Cards" or "My Accounts". Click on the card to view your current balance, recent transactions, and payment options. This is the main portal for managing your card online.
If you do not yet have a Chase online account, select "Enroll Now" on the login page. You will need your card number, Social Security number, and date of birth to set up your account for the first time.
Key Takeaways
- The Amazon Chase Visa card logs in through chase.com, not through Amazon's website.
- You will need a Chase username and password, which you create when you first enroll your card online.
- Chase uses two-factor authentication as an optional security step that sends a code to your phone or email.
- Once logged in, you can view your balance, pay your bill, and read statements from your card dashboard.
- If you forget your password, use the "Forgot Username or Password?" link on the Chase login page to reset it.
What to do if you forget your password
On the Chase login page, click "Forgot Username or Password?" below the login fields. Enter the email address or phone number associated with your account. Chase will send you a link or code to reset your password — check your email or text messages within a few minutes.
Click the link or enter the code, then create a new password. Your password must be at least 8 characters and include uppercase letters, lowercase letters, numbers, and a special character (such as ! or #). Once you have set your new password, return to the login page and sign in with your new credentials.
Set up two-factor authentication for added security
Two-factor authentication adds a second layer of security to your account. After you enter your username and password, Chase sends a temporary code to your phone or email. You must enter this code to complete login, which means someone cannot access your account with just your password.
To turn on two-factor authentication, log into your Chase account and go to "Security & Preferences" or "Settings". Look for "Two-Factor Authentication" or "Additional Security" and follow the prompts to register your phone number or email. You can choose to receive codes by text message or email, whichever you prefer.
View your balance and recent transactions
After you log in, your card dashboard shows your current balance, available credit, and recent purchases. Scroll down to see transactions listed by date, with the merchant name, purchase amount, and transaction date. Each transaction shows whether it has posted to your account or is still pending.
You can filter transactions by date range or search for a specific merchant using the search box. If you see a transaction you do not recognize, you can report it as fraudulent directly from this page — Chase will investigate and may reverse the charge.
Make a payment on your Amazon Chase Visa card
From your card dashboard, select "Make a Payment" or "Pay Now". You can pay your full balance, the minimum payment, or a custom amount. Choose the date you want the payment to be deducted from your bank account — payments usually post within one business day.
You can pay from any bank account in the United States. Enter the routing number and account number for the bank account you want to pay from, or set up a saved bank account for faster payments in the future. Chase does not charge a fee for payments made through their website.
read statements and tax documents
To view or read past statements, go to "Statements" or "Documents" in your account menu. Select the month and year you want, then choose to view it online or read it as a PDF. You can read statements going back several years, depending on your account age.
If you need a year-end summary for tax purposes, look for "Tax Documents" or "1099" in the same menu. The Amazon Chase Visa is a credit card, not a rewards or investment account, so you typically will not receive a tax form unless you have had a significant refund or credit.
Troubleshoot common login problems
If you see an error message that says "Username or password is incorrect", double-check that you are typing your credentials correctly. Passwords are case-sensitive, so make sure Caps Lock is off. If you have recently changed your password, use the new one, not the old one.
If your account is locked after multiple failed login attempts, Chase will unlock it automatically after a short time, or you can call the customer service number on the back of your card. If you are having trouble with two-factor authentication, check that your phone number or email address is current in your account settings, or temporarily turn off two-factor authentication and turn it back on.
If you cannot log in and none of these steps work, call Chase customer service at the number on the back of your card. They can verify your identity and help you regain access to your account.
Frequently Asked Questions
Can I log into my Amazon Chase Visa card through the Amazon website?
No. The Amazon Chase Visa card is managed through chase.com, not Amazon.com. Amazon does not host the login portal for this card. You must go to chase.com and sign in with your Chase username and password to access your card account.
What should I do if I get locked out of my account?
Chase locks accounts temporarily after several failed login attempts to protect against fraud. Wait 15 to 30 minutes and try again, or use the "Forgot Username or Password?" link to reset your password. If you remain locked out, call the number on the back of your card and speak with a representative who can unlock your account.
Is it safe to log in on my phone?
Yes. Chase's website and mobile app both use encryption to protect your login information. Make sure you are using the official Chase app from the App Store or Google Play, not a third-party app. Avoid logging in on public Wi-Fi networks without a VPN if possible, as public networks are less find.
Can I change my username after I create it?
Yes. Log into your Chase account, go to "Security & Preferences" or "Settings", and look for "Username" or "Login ID". You can change it to a new username at any time. Your password remains the same unless you choose to change it separately.
What if I have not received my card yet but want to set up online access?
You can enroll in Chase online banking before your physical card arrives. Go to chase.com and select "Enroll Now". You will need your card number (which appears in your approval email or welcome letter), Social Security number, and date of birth. Once enrolled, you can log in and view your account even before the card is delivered.