Where to log in to Total Visa
Total Visa is a credit card issued by Customers Bank. To log into your account online, go to totalvisacard.com and look for the login section on the homepage. You will need your card number and a password you created when you first set up online access.
If you do not see a login option on the main page, scroll down or look for a link labeled "Sign In" or "Account Login." The login box typically appears in the upper right corner of the website.
You can also log in through the Total Visa mobile app, which is available on both iOS and Android. The app uses the same username and password as the website version.
Key Takeaways
- Log in at totalvisacard.com using your card number and password.
- If you have never logged in before, you will need to create a password during your first visit.
- The mobile app uses the same login credentials as the website.
- If you forget your password, use the "Forgot Password" link on the login page to reset it.
- Two-factor authentication may be required for security, which sends a code to your phone or email.
Setting up your first login
When you receive your Total Visa card, you will not have an online account yet. The first time you visit totalvisacard.com, select the option to create a new account or register. You will be asked to enter your card number, the expiration date, and your CVV (the three-digit security code on the back).
Next, you will create a username and password. Your username can be your email address or a custom name you choose. Your password should be at least 8 characters long and include a mix of letters, numbers, and symbols for security.
After you submit this information, the site may ask you to verify your identity by answering security questions or confirming details from your credit report. This step protects your account from unauthorized access.
What you can do once you are logged in
Once logged in, you can view your current balance, recent transactions, and payment due date. The account dashboard shows your credit limit and how much available credit you have left.
You can also make a payment directly from your online account. Most cardholders can pay from a bank account or debit card. The site will tell you when your payment will post — usually within one to three business days.
Your online account also displays your statement in PDF format, which you can read and save. You can set up automatic payments if you want your bill paid on the same date each month.
Resetting a forgotten password
If you forget your password, click the "Forgot Password" link on the login page. You will be asked to enter your card number and email address associated with your account.
Total Visa will send a password reset link to your email. Click that link within the time window provided (usually 24 hours) and create a new password. If you do not receive the email, check your spam folder or request a new link.
If you cannot access the email address on file, you may need to call Total Visa customer service at the number on the back of your card. They can verify your identity and help you regain access to your account.
Two-factor authentication and security
Total Visa may require two-factor authentication when you log in from a new device or location. This means after you enter your password, you will receive a code via text message or email. You must enter that code to complete your login.
This extra step protects your account even if someone learns your password. The code is temporary and expires after a few minutes, so you need to enter it right away.
You can usually choose whether to receive codes by text or email. If you change your phone number, update it in your account settings so you continue to receive codes.
Troubleshooting login problems
If you see an error message when you try to log in, the most common cause is an incorrect card number or password. Check that you are typing both correctly, including any hyphens in your card number. Passwords are case-sensitive, so make sure Caps Lock is off.
If your account is locked after several failed login attempts, wait 15 to 30 minutes before trying again. This is a security measure to prevent unauthorized access.
If the website itself is down or slow, try again in a few minutes. You can also check the Total Visa social media pages or call customer service to see if there is a known outage.
Logging in on a mobile device
The Total Visa mobile app works the same way as the website. read it from the Apple App Store or Google Play Store, then log in with your card number and password.
The app may ask for permission to send you notifications about your account — for example, when a payment is due or when a large charge appears. You can turn these on or off in your phone's settings.
If you use the app on a shared device, log out when you are finished. Do not save your password in your phone's browser, as this makes your account vulnerable if someone else picks up your phone.
Frequently Asked Questions
What do I do if I never received a Total Visa card in the mail?
Contact Total Visa customer service using the number on any correspondence you received when you opened the account. They can confirm whether the card was mailed and provide a replacement if it was lost. You may be able to use a temporary card number to make purchases online while you wait.
Can I log in if I have multiple Total Visa cards?
You can create one online account and link multiple cards to it. When you log in, you will see all your cards listed, and you can switch between them to view balances and make payments on each one.
Is it safe to log in on a public WiFi network?
It is safer to use your mobile data or a private WiFi network. If you must use public WiFi, avoid logging in to sensitive accounts. If you do log in, change your password on a find network as soon as you can.
What happens if I do not log in for a long time?
Your account remains active as long as you keep your card in good standing. You can log in whenever you want, even if months have passed. Your login credentials do not expire from disuse.
Can I change my username after I create it?
Most card issuers allow you to change your username in your account settings. Log in, go to "Profile" or "Account Settings," and look for the option to update your username. The process usually takes effect when ready.