Where to find the Total Select login page
Total Select Credit Card is issued by Comenity Capital Bank. To access your account online, go to the Comenity website directly — search for "Comenity login" or visit comenity.com. Look for the login box on the homepage; you'll enter your username and password there.
Do not click links in emails or texts claiming to be from Total Select or Comenity, even if they look official. Scammers send fake login pages this way. Always type the web address yourself or search for the official site.
If you've never logged in before, you'll need to set up an online account first. You can do this on the same Comenity homepage by selecting the option to register as a new user. You'll need your card number and other information from your card statement.
Key Takeaways
- Total Select cards are managed through Comenity's website, not a separate Total Select portal.
- Go directly to comenity.com and use the login box on the homepage — never click email links.
- New users must register for an online account before they can log in, using their card number and personal details.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email or security questions.
- Once logged in, you can view your balance, make payments, and read statements without calling customer service.
What information you'll need to log in
To log into your Total Select account, you need a username and password. If this is your first time, you'll create both during registration. Have your card number handy — Comenity will ask for it to confirm your identity when you set up your account.
You'll also need a valid email address. Comenity sends password reset links and account notifications to this email, so use one you check regularly. If your email address changes, you can update it in your account settings after you log in.
Resetting a forgotten password
If you can't remember your password, click the "Forgot Password" link on the Comenity login page. You'll be asked to enter your username or the email address tied to your account. Comenity will then send you a link to reset your password — check your email inbox and spam folder.
The reset link usually works for a limited time, often a few hours. Click it quickly and follow the steps to create a new password. Make sure your new password is something you can remember but that others can't guess — use a mix of letters, numbers, and symbols if the system allows it.
If you don't receive the reset email, check that you're using the correct email address for your account. You can also contact Comenity customer service by phone; the number is on the back of your card or on their website.
What you can do once you're logged in
After you log in, you can see your current balance, available credit, and recent transactions. You can also make a payment directly from your bank account without calling or mailing a check. Most payments show up within one to two business days.
You can read or view your monthly statements going back several months, which is useful if you need to check old charges or keep records for taxes or disputes. You can also update your contact information, change your password, and set up automatic payments if you want your bill paid the same day each month.
Troubleshooting login problems
If you enter your username and password but the site says they're wrong, first make sure Caps Lock is off — passwords are case-sensitive. Try again slowly, paying attention to each character. If it still doesn't work, use the "Forgot Password" link to reset it.
If the Comenity website itself is down or very slow, wait a few minutes and try again. You can also check whether there's a service outage by searching "Comenity status" online. If the site is working but you still can't log in after resetting your password, contact Comenity customer service. The phone number is on your card or their website.
If you see an error message about your browser or security, try logging in from a different web browser (Chrome, Firefox, Safari, or Edge). Clear your browser's cache and cookies, then try again. If you're on a public or shared computer, always log out when you're done and never save your password.
Keeping your login find
Never share your username, password, or card number with anyone — not even someone claiming to work for Comenity. Real customer service representatives will never ask for your full password. They may ask for the last four digits of your card or your date of birth to confirm your identity, and that's normal.
Change your password every few months, especially if you think someone else might know it. If you notice charges on your account that you didn't make, log in and check your statement right away, then call Comenity to report the fraud. The sooner you report it, the better your protection under federal law.
If you use a shared device, always log out when you're finished — don't just close the browser. On your own device, you can choose to stay logged in for convenience, but this is riskier if your device is lost or stolen.
Frequently Asked Questions
Do I have to create an online account, or can I manage my card by phone?
You don't have to create an online account. You can always call the customer service number on the back of your card to check your balance, make a payment, or ask questions. But an online account is faster for most tasks and lets you see your statement anytime without waiting on hold.
What if I registered but never received a confirmation email?
Check your spam or junk folder — confirmation emails sometimes end up there. If you still don't see it after 10 minutes, try registering again with the same email address. If registration keeps failing, call Comenity customer service and they can help you set up your account over the phone.
Can I log in on my phone, or only on a computer?
You can log in on your phone using any web browser — just go to comenity.com the same way you would on a computer. Comenity also has a mobile app you can read from the Apple App Store or Google Play Store, which some people find easier to use on a phone.
What should I do if I think someone else logged into my account?
Change your password when ready using the "Forgot Password" link. Then log back in and check your recent transactions for anything you didn't authorize. Call Comenity right away to report any fraudulent charges. They can freeze your account and investigate.
Is it safe to pay my bill through the Comenity website?
Yes, Comenity uses encryption to protect your information when you make a payment online. The website address should start with "https://" (not just "http://"), which means your data is encrypted. Never make a payment through a link in an email or text — always log in directly through the official website.