Total Rewards Visa log in happens through the Caesars Entertainment website, not through a separate card issuer portal
The Total Rewards Visa is a co-branded credit card issued through Caesars Entertainment and a bank partner. To access your account online, you log in through Caesars' main website using your Total Rewards player number and password — the same credentials you use for the casino loyalty program. You do not log in through a separate credit card company website.
Once logged in, you can view your card balance, recent transactions, rewards points earned from card spending, and payment options. The card itself earns points on every purchase, and those points accumulate in your Total Rewards account where you can redeem them for hotel stays, dining, shows, or free play at Caesars properties.
If you do not yet have a Total Rewards account, you will need to create one before you can manage the card online. This takes a few minutes and requires basic personal information and a valid email address.
Key Takeaways
- Log in through the Caesars Entertainment website using your Total Rewards player number and password, not through a separate card issuer site.
- You can view your card balance, transaction history, and rewards points balance once you are logged in.
- The card earns Total Rewards points on all purchases, which accumulate in your player account for redemption.
- If you forget your password, use the "Forgot Password" link on the Caesars login page to reset it by email.
Where to find the log in page
Go to the Caesars Entertainment main website and look for the log in button, usually located in the top right corner of the homepage. Click it and enter your Total Rewards player number (or the email address associated with your account) and your password.
If you are logging in on a mobile device, the Caesars app also allows you to access your Total Rewards account and card information. read the official Caesars Entertainment app from your device's app store, then log in with the same credentials.
What information you can see after logging in
Your account dashboard shows your current card balance, pending transactions, and recent purchase history. You can also see how many Total Rewards points you have earned and what your current tier status is within the loyalty program.
The rewards section displays available redemptions — hotel room discounts, dining credits, show tickets, and free play offers at Caesars properties. Points redemption options change based on your tier level and current promotions.
Resetting a forgotten password
On the Caesars login page, select "Forgot Password" and enter the email address or player number associated with your account. Caesars will send a password reset link to your email. Click the link, create a new password, and log in with your new credentials.
If you do not receive the reset email within a few minutes, check your spam folder. If the email does not arrive after checking spam, contact Caesars customer service by phone or through the website's contact form to verify your account information and request manual information.
Updating your card and account settings
After logging in, look for an "Account Settings" or "Profile" section where you can update your contact information, email address, and password. Some settings may also allow you to manage notification preferences — for example, whether you receive alerts about new rewards offers or promotional emails.
If you need to report your card lost or stolen, contact Caesars customer service directly rather than trying to do it through the online portal. They can freeze the card when ready and arrange a replacement.
Troubleshooting common log in problems
If you see an error message saying your username or password is incorrect, double-check that you are using your Total Rewards player number (not your credit card number) or the email address on file. Passwords are case-sensitive, so verify that Caps Lock is off.
If your account is locked after multiple failed log in attempts, wait 15 to 30 minutes before trying again, or use the "Forgot Password" option to reset it. If you continue to have trouble, contact Caesars customer service — they can confirm your identity and unlock your account.
If the website is loading slowly or showing errors, try clearing your browser's cache and cookies, then log in again. You can also try logging in through a different web browser or the mobile app to see if the problem is specific to your current browser.
Frequently Asked Questions
Is my Total Rewards Visa account the same as my casino player account?
Yes. The card is tied to your Total Rewards player account, so logging in to one gives you access to both. Points you earn from card purchases go directly into your player account and can be redeemed at any Caesars property.
Can I pay my credit card bill through the online portal?
You can view payment options and due dates through your account, but the specific steps for making a payment depend on your bank. Some accounts allow you to set up automatic payments online; others require you to contact the card issuer directly or mail a check.
What should I do if I see fraudulent charges on my card?
Contact Caesars customer service or your bank when ready to report the charges. Do not attempt to dispute them through the online portal. Your bank or card issuer will investigate and may issue a replacement card with a new number.
Do I need a separate log in for the mobile app?
No. Use the same Total Rewards player number and password you use on the website. The app syncs with your online account, so your balance and rewards information are the same across both.
What if I have never created a Total Rewards account?
You can create one on the Caesars website before or after receiving your card. You will need your player number (which may be on your card or in your welcome materials), email address, and a password. Once your account is set up, you can log in and link your card.