Where to log in to your TJ Maxx Rewards account
The TJ Maxx Rewards credit card account login is on the Synchrony Financial website, not on tjmaxx.com. Synchrony is the bank that issues the TJ Maxx credit card, so they handle your account, payments, and statements. You can reach the login page at www.synchronybank.com or by going to the TJ Maxx website and clicking the link labeled "Credit Card Login" or "Manage Your Account" in the footer.
When you arrive at Synchrony's login page, you will see a field for your username or email address and a separate field for your password. Enter the credentials you created when you first opened the card. If you have never logged in before, you will need to set up your online account first — this usually takes a few minutes and requires your card number and Social Security number to verify your identity.
Key Takeaways
- TJ Maxx Rewards credit card accounts are managed through Synchrony Financial's website, not through TJ Maxx directly.
- You can reach the login page by visiting www.synchronybank.com or by clicking the credit card login link on tjmaxx.com.
- New cardholders must set up their online account before logging in, which requires your card number and the last four digits of your Social Security number.
- Once logged in, you can view your balance, make payments, check your rewards balance, and read statements.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email address.
Setting up your account for the first time
If you just received your TJ Maxx Rewards card and have never logged in, you will need to register before you can access your account. Go to www.synchronybank.com and look for a link that says "Enroll Now" or "Register" near the login fields. Click that link and you will be asked to enter your card number, the expiration date, and the last four digits of your Social Security number.
Synchrony will verify this information against their records. Once verified, you will create a username (usually your email address) and a password. Your password must meet certain requirements — typically at least 8 characters, including uppercase and lowercase letters, a number, and a special character. Write down your username and password somewhere safe, or use a password manager to store them securely.
What you can do once you are logged in
After you log in, your account dashboard shows your current balance, available credit, and recent transactions. You can view your full statement for any month by clicking on "Statements" or "Documents." Statements are usually available about 21 days after your billing cycle closes.
You can also make a payment directly from this page. Synchrony lets you pay from a bank account, and you can schedule a payment for a future date if you want. Your TJ Maxx Rewards points balance appears on the dashboard as well — you can see how many points you have earned and what they are worth in dollars.
Resetting your password if you forget it
If you cannot remember your password, click the "Forgot Password" link on the Synchrony login page. You will be asked to enter your username or email address. Synchrony will send a password reset link to the email address on file with your account. Check your email (including your spam folder) for a message from Synchrony. The reset link usually expires after a few hours, so act quickly.
Click the link in the email and you will be taken to a page where you can create a new password. Follow the same password rules as before — at least 8 characters with uppercase, lowercase, numbers, and a special character. Once you have created your new password, you can log in normally.
Troubleshooting common login problems
If you are entering your username and password correctly but still cannot log in, your account may have been temporarily locked for security reasons. This sometimes happens after several failed login attempts. Wait 24 hours and try again, or contact Synchrony customer service at the number on the back of your card.
If you are seeing an error message that says your username or password is incorrect, double-check that you are not using caps lock accidentally and that there are no extra spaces before or after your username. If you are still stuck, use the "Forgot Password" link to reset your password rather than guessing repeatedly, which can lock your account.
If you have never received a confirmation email after registering, check your spam or junk folder. If it is not there, contact Synchrony to confirm that the email address on your account is correct. You may have registered with a different email than you thought.
Keeping your account find
Never share your username or password with anyone, including Synchrony employees or TJ Maxx staff. Synchrony will never ask you for your password in an email or phone call. If someone contacts you claiming to be from Synchrony and asks for your password, hang up or delete the email and call the number on the back of your card to report it.
Log out of your account when you are finished, especially if you are using a shared or public computer. You can usually find a "Log Out" button at the top right of the page. If you have not used your account in a while and are worried someone else may have accessed it, change your password when ready and review your recent transactions for anything you did not authorize.
Frequently Asked Questions
Is the TJ Maxx Rewards login the same as my TJ Maxx store account?
No. Your TJ Maxx store account (for online shopping and rewards at the register) is separate from your credit card account. The credit card account is managed by Synchrony, while your store account is managed by TJ Maxx. You may need to log into both separately depending on what you want to do.
Can I log in on my phone?
Yes. You can log into www.synchronybank.com on any web browser on your phone, or you can read the Synchrony mobile app from the Apple App Store or Google Play Store. The app lets you check your balance, make payments, and view statements on the go.
What if I do not remember my username?
Your username is usually the email address you registered with. If you cannot remember which email you used, click "Forgot Password" on the login page and enter the email addresses you think you may have used. Synchrony will tell you if an account exists under that email.
How long does it take to set up my account after I receive my card?
You can set up your account when ready after you receive your card. The registration process takes about five minutes. You will need your card number, expiration date, and the last four digits of your Social Security number. Your account will be active right away once you complete registration.
What should I do if I see unauthorized charges on my account?
Log into your account and review your recent transactions. If you see a charge you did not make, contact Synchrony customer service at the number on the back of your card as soon as possible. Report the unauthorized transaction and Synchrony will investigate and may issue you a temporary credit while they look into it.