Getting into your Tires Plus credit card account
The Tires Plus credit card login portal is managed by Synchrony Bank, the company that issues and maintains the card. To access your account, go to the Synchrony login page at synchrony.com, select "Tires Plus" from the retailer list, and enter your username and password. If you do not have an online account yet, you will need to set one up before you can view your balance, make payments, or check your statement.
You can also reach your account through the Tires Plus website directly — many retailers display a link to their credit card login on the main page. Look for a button labeled "Credit Card Login," "Manage Your Account," or "Pay Your Bill." Both routes take you to the same Synchrony system, so it does not matter which you choose.
Key Takeaways
- Your Tires Plus credit card account is managed by Synchrony Bank, and you log in through their website or the Tires Plus site.
- You need a username and password to access your account — if you have never logged in before, you will need to create these credentials first.
- Once logged in, you can view your balance, payment history, and current statement without calling customer service.
- If you forget your password, Synchrony offers a reset option on the login page that sends a link to your registered email address.
Creating an online account if you do not have one yet
If you have a Tires Plus credit card but have never set up online access, you will need to register before you can log in. Go to synchrony.com and look for an option that says "Enroll Now," "Register," or "Create Account." You will be asked to provide your card number, Social Security number, and date of birth so Synchrony can verify you are the cardholder.
During registration, you will choose a username and password. Make your password something you can remember but that is not straightforward for someone else to guess — avoid birthdays, names, or straightforward number sequences. Write it down somewhere safe, or use a password manager if you have one. Once you complete registration, you should be able to log in when ready.
What you can do once you are logged in
Your online account shows your current balance, credit limit, and available credit. You can see a list of all recent transactions, read or view your monthly statement as a PDF, and check your payment due date. Most importantly, you can make a payment directly from your bank account without calling Synchrony or visiting a Tires Plus location.
You can also update your contact information, change your password, set up automatic payments, and view your credit limit increase offers if Synchrony has made any. Some accounts allow you to set up payment reminders by email or text message, which can help you avoid late payments.
Resetting your password if you are locked out
If you forget your password, click the "Forgot Password?" or "Forgot Username?" link on the Synchrony login page. You will be asked to enter your card number and the email address associated with your account. Synchrony will send a password reset link to that email — check your inbox and spam folder if you do not see it right away.
Click the link in the email and follow the prompts to create a new password. The link usually expires after a few hours, so do this soon after you request it. If you do not receive an email, make sure you are using the correct email address, or contact Synchrony customer service to verify the address on file.
Troubleshooting common login problems
If you enter your username and password but the system says they are incorrect, first make sure Caps Lock is not on — passwords are case-sensitive. If you are still locked out after a few attempts, Synchrony may temporarily block your account for security reasons. Wait 15 to 30 minutes and try again, or use the password reset option.
If you see a message that your account does not exist, you may be trying to log in with the wrong card number or email address. Double-check that you are using the Tires Plus card, not another Synchrony card. If you have multiple cards, you may need separate usernames for each one. Contact Synchrony at the number on the back of your card if you are still having trouble.
Paying your bill online
Once you are logged in, look for a "Make a Payment" button or link, usually near the top of the page or in a menu on the left side. You will be asked to choose how much to pay — you can pay the full balance, the minimum payment, or any amount in between. Then select the bank account you want the payment to come from and confirm the payment date.
Payments typically take one to three business days to post to your account. If your payment is due soon, make sure you submit it with enough time for it to arrive before the due date. You can also set up automatic payments so the same amount is withdrawn from your bank account on the same day each month, which removes the risk of forgetting.
Frequently Asked Questions
Is it safe to log in to my Tires Plus credit card account on my phone?
Yes, Synchrony uses encryption to protect your information whether you log in on a computer or phone. Use the official Synchrony website or the Tires Plus app rather than clicking a link in an email or text message, which could be a phishing attempt. Never log in on a public Wi-Fi network without a VPN.
What should I do if I see charges on my statement that I did not make?
Log in to your account and look at the transaction details for the charge in question. If you do not recognize it, contact Synchrony customer service at the number on the back of your card or through the website. Synchrony can dispute the charge and may issue a temporary credit while they investigate.
Can I log in if I am behind on my payment?
Yes, you can still access your account even if you have missed a payment. In fact, logging in and making a payment is one of the fastest ways to bring your account current. Your account may show a past-due notice, but you can still view your balance and make payments online.
How do I know if my password has been compromised?
If you notice unfamiliar charges, receive a password reset email you did not request, or see a login attempt from an unfamiliar location, change your password when ready. Contact Synchrony to report suspicious activity. They can freeze your account temporarily while they investigate and issue a new card if needed.