Getting into your Speedway credit card account
The Speedway credit card login portal is run by Synchrony Bank, which handles the card on behalf of Murphy USA (the company that owns Speedway gas stations). To access your account, go to mysynchrony.com and enter your username and password on the main login page. If you do not have an online account yet, you will need to set one up first using your card number and other identifying information.
Once you are logged in, you can view your current balance, recent transactions, due dates, and payment history. You can also make a payment, update your contact information, and read statements. The portal works on both desktop and mobile browsers, though Synchrony also offers a mobile app called the Synchrony Mobile app if you prefer to manage your account on your phone.
Key Takeaways
- Log in at mysynchrony.com using your username and password to reach your Speedway credit card account.
- If you have never logged in before, you will need to register for an online account using your card number and personal details.
- From your account dashboard, you can check your balance, make payments, view statements, and update your contact information.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email or security questions.
Setting up your online account for the first time
When you first receive your Speedway credit card, you do not automatically have an online account. You have to create one yourself. Go to mysynchrony.com and look for a link that says "Register" or "Create Account" (the exact wording changes occasionally). You will need your card number, the last four digits of your Social Security number, your date of birth, and a valid email address.
After you enter that information, Synchrony will ask you to create a username and password. Your username can be anything you choose — it does not have to match your name. Your password should be at least 8 characters and include uppercase letters, lowercase letters, numbers, and a special character like ! or #. Write down your username and password somewhere safe, or use a password manager to store them.
Once your account is created, you can log in when ready. It usually takes a few minutes for your first login to go through, but sometimes it takes up to an hour. If you try to log in and it does not work right away, wait 30 minutes and try again.
What to do if you cannot log in
If you enter your username and password and the system says they are wrong, start with the "Forgot Password" link on the login page. Click it and choose whether you want to reset your password by email or by answering security questions you set up when you created your account. Synchrony will send you a link or a temporary password, and you can then create a new one.
If you do not remember your username, the login page also has a "Forgot Username" option. You will need to provide your card number, email address, and date of birth. Synchrony will then email your username to you.
If you still cannot log in after trying both of those steps, or if you think someone else has accessed your account, call Synchrony customer service at the number on the back of your card. They can verify your identity and either unlock your account or walk you through the registration process again. Have your card and a government-issued ID ready when you call.
Making payments through your online account
Once you are logged in, you can make a payment by clicking the "Make a Payment" button on your dashboard. You can pay from a checking or savings account (you will need your routing number and account number), or you can pay with a debit card. Synchrony lets you schedule a payment for a future date, which is useful if you want to make sure a payment goes through by your due date.
Payments made online usually post to your account within one business day. If you are close to your due date and worried a payment will not make it in time, call the customer service number on your card instead — they can take a payment over the phone and it will post the same day.
Viewing your statement and transaction history
Your account dashboard shows your recent transactions as soon as you log in. You can see the date, merchant name, and amount for each charge. If you need to look at older transactions or read a full statement, click on "Statements" or "Account History" (the exact label varies). You can usually view statements going back 24 months, and you can read them as a PDF file to save or print.
If you see a transaction you do not recognize, you can report it as fraudulent directly from your account or by calling customer service. Synchrony will investigate and may issue you a temporary credit while they look into it.
Updating your account information
You can change your email address, phone number, and mailing address from your account settings. Click on "Profile" or "Account Settings" (depending on which version of the site you are using) and look for "Contact Information" or "Personal Information." Make sure your email address is current, because that is how Synchrony will contact you about your account and send you password reset links if you need them.
If you move and need to update your mailing address, do it in your online account or call customer service. Synchrony will start sending your statements and bills to your new address within one or two billing cycles.
Using the Synchrony mobile app instead
If you prefer to manage your account on your phone, read the Synchrony Mobile app from the Apple App Store or Google Play. Log in with the same username and password you use on the website. The app shows your balance, recent transactions, and due date on the home screen, and you can make payments, view statements, and update your information just as you would on the website.
The app also sends you push notifications when your statement is ready, when a payment is due, or when a large charge is made to your account. You can turn these notifications on or off in the app settings.
Frequently Asked Questions
Is mysynchrony.com the only way to check my Speedway card balance?
No. You can also call the customer service number on the back of your card and speak to a representative, or you can check your balance at any Speedway gas station by asking the cashier. However, the online portal is the fastest way to see your full account details, recent transactions, and due date.
What should I do if I think someone else used my card?
Log into your account and look at your recent transactions. If you see charges you did not make, call the customer service number on the back of your card right away. Synchrony will freeze your account and issue you a new card. You are not responsible for fraudulent charges if you report them promptly.
Can I change my password from my phone?
Yes. Log into the Synchrony Mobile app or the website on your phone's browser, go to your account settings, and look for "Change Password" or "Security Settings." You can create a new password the same way you would on a desktop computer.
How do I know if my payment went through?
Log back into your account and check your balance and recent transactions. A payment usually shows up within one business day. If you made the payment over the phone with a customer service representative, ask them for a confirmation number before you hang up.
What if I forgot the email address I used to create my account?
Call Synchrony customer service at the number on the back of your card. They can look up your account using your card number and other personal information, and they can update your email address for you right then.