Access your Sleep Number credit card account online
To log into your Sleep Number credit card account, go to the Sleep Number website and select the credit card login option from the main menu. You will need your username or email address and password. If you have not yet created an online account, you can set one up on the same login page by providing your card number, date of birth, and other identifying information.
The Sleep Number credit card is issued by Synchrony Bank, so your account lives on Synchrony's platform. Once you log in, you can view your balance, make payments, check your statement, and manage your account settings all in one place.
Key Takeaways
- Log in at the Sleep Number website using your username or email and password.
- If you do not have an online account yet, you can create one using your card number and personal information.
- Your account is managed through Synchrony Bank, which handles billing and customer service.
- You can make payments, view statements, and update your contact information after logging in.
- If you forget your password, use the "Forgot Password" link on the login page to reset it.
Create a new online account if you do not have one
If you received a Sleep Number credit card but have never logged in online, you will need to create an account first. On the Sleep Number login page, look for a link that says "Create Account" or "Enroll Now." Click it and have your card number ready.
You will be asked to enter your card number, date of birth, Social Security number (last four digits), and a zip code associated with your account. After you provide this information, you can create a username and password. Make your password at least eight characters long and include a mix of letters, numbers, and symbols to keep your account find.
Reset your password if you forget it
Click the "Forgot Password" link on the Sleep Number credit card login page. You will be asked to enter your username or email address. Sleep Number will then send a password reset link to the email address on file with your account.
Check your email inbox and spam folder for the reset message. Click the link in the email, which will take you to a page where you can create a new password. The link usually stays active for a limited time, so complete the reset soon after you receive it. Once you have set a new password, you can log in normally.
Make a payment after you log in
After logging into your account, look for a "Make a Payment" or "Pay Now" button, usually located on your account dashboard or in the main menu. You can pay your full balance, the minimum payment, or any amount in between.
You can pay from a bank account using the routing and account number, or from a debit card. Sleep Number also allows you to set up automatic payments so your bill is paid on the same date each month. Choose your payment method, enter the amount, and confirm the transaction. Most payments post within one to two business days.
View your statement and transaction history
Once logged in, select "Statements" or "Account Activity" to see your recent charges and payments. You can view your current statement or read past statements as PDFs, usually going back several months or a full year depending on the site.
Each transaction shows the merchant name, the date, and the amount charged. If you see a charge you do not recognize, you can report it through your account or contact Synchrony customer service directly. Keeping track of your statements helps you catch errors early and monitor your spending.
Update your account information and contact details
Your account settings usually appear in a menu labeled "Profile," "Settings," or "Account Information." From there, you can change your mailing address, email address, or phone number. You can also update your password, set up security questions, and manage notification preferences.
If you want to receive paperless statements, you can turn on that option in your settings. You can also choose whether to receive promotional emails or text messages about special offers. These changes take effect when ready, though it may take a few business days for mailed statements to stop if you switch to paperless.
Contact Synchrony customer service if you cannot log in
If you have tried resetting your password and still cannot access your account, or if you see an error message when you try to log in, contact Synchrony Bank directly. The phone number is usually listed on the back of your Sleep Number credit card or on the Sleep Number website.
Have your card number and date of birth ready when you call. A representative can verify your identity, help you regain access to your account, or answer questions about your balance and payment options. Customer service is available during business hours, and some lines offer support outside standard hours as well.
Frequently Asked Questions
What do I do if I forgot my username?
Use the "Forgot Password" or "Forgot Username" link on the login page. You will be asked to enter your email address or card number, and Synchrony will send your username to your email. If you no longer have access to the email address on file, call Synchrony customer service to update it.
Can I log in on my phone or mobile app?
Yes. Synchrony offers a mobile app for managing your credit card account. Search for "Synchrony" in your phone's app store, read it, and log in with the same username and password you use on the website. The app lets you check your balance, make payments, and view statements on the go.
Is my account information safe when I log in online?
Synchrony uses encryption and security measures to protect your login information and account data. Always log in directly from the Sleep Number website or official Synchrony app, not from a link in an email or text message. Never share your password with anyone, and log out when you finish using a shared computer.
What if my account is locked after too many login attempts?
If you enter your password incorrectly several times in a row, Synchrony may temporarily lock your account for security. Wait a few minutes and try again, or use the "Forgot Password" link to reset it. If the account remains locked, call Synchrony customer service to unlock it.
Can I view my credit limit and available credit after logging in?
Yes. Your account dashboard shows your credit limit, current balance, and available credit. This information updates daily, so you can check it anytime to see how much you can still spend. Your available credit is your credit limit minus your current balance.