Where to find the Slate credit card login
Slate credit cards are issued by Chase, so you log in through Chase's website or mobile app, not through a separate Slate portal. Go to chase.com and look for the "Sign In" button in the top right corner. You can also read the Chase Mobile app from your phone's app store and sign in there.
When you sign in, you'll use the same username and password you created when you first opened your Chase account — whether that account is a credit card, checking account, or both. If you have multiple Chase products, they all connect to one login.
Key Takeaways
- Slate cards log in through Chase.com or the Chase Mobile app, not a separate Slate website.
- You use one Chase username and password for all your Chase accounts, including Slate.
- If you've forgotten your password, Chase's password reset tool will send a link to your email or phone.
- Two-factor authentication adds a security step but is optional on most logins.
- The mobile app shows your balance, recent charges, and payment options in real time.
Setting up your first login
When you receive your Slate card in the mail, the envelope includes instructions to set up it. set up is separate from creating your online login. You can set up by phone (the number is on the back of the card) or online at chase.com.
After set up, you'll create your Chase username and password if you don't already have one. Chase will ask for your Social Security number, card number, and other identifying information to confirm you're the cardholder. This usually takes a few minutes, and you can log in when ready after.
If you already have a Chase account from a checking account or another credit card, you skip this step entirely. Your new Slate card will show up in your existing login automatically once it's activated.
What you can do once you're logged in
Once you're in your account, you can view your current balance, recent transactions, credit limit, and interest rate. You can also set up automatic payments, make a one-time payment, read statements, and update your contact information.
The app version shows real-time notifications when charges post to your card, which can help you catch fraud quickly. You can also lock or unlock your card temporarily from the app if it's lost or you're concerned about unauthorized use.
You can also review your rewards or cash back (depending on which Slate product you have), see your payment history, and read tax documents if you use the card for business expenses.
Resetting a forgotten password
If you can't remember your Chase password, go to chase.com and click "Sign In," then select "Forgot username or password?" Chase will ask you to enter your username or the email address tied to your account.
You'll then choose how to verify your identity: through a code sent to your email, a code sent to your phone number, or by answering security questions you set up when you created the account. After you verify, Chase will let you create a new password. The whole process usually takes less than five minutes.
Make sure your new password is at least 8 characters long and includes uppercase letters, lowercase letters, numbers, and a symbol. Chase requires this combination to prevent weak passwords that are straightforward to guess.
Two-factor authentication and security
Chase offers two-factor authentication, which adds an extra security step when you log in from a new device or browser. After you enter your username and password, you'll receive a code by text or email and have to enter it to finish logging in.
Two-factor authentication is optional on most logins, but Chase may require it if you're accessing sensitive features like changing your address or adding a new payment method. You can turn it on or off in your account settings under "Security."
Turning on two-factor authentication takes a few extra seconds each time you log in from a new place, but it significantly reduces the risk that someone else can access your account even if they know your password.
Troubleshooting common login problems
If you see an error message saying your username or password is incorrect, make sure you're not accidentally using a username from a different bank. Chase usernames are often email addresses, but not always. Try the password reset tool if you're unsure.
If you're locked out after several wrong attempts, Chase will temporarily block your account for security. Wait 24 hours and try again, or call the customer service number on the back of your card to unlock it sooner. If you're having trouble on the mobile app, try logging in on the website instead — sometimes clearing your app cache or reinstalling it fixes the problem.
If you're using a public or shared computer, always log out completely when you're done. Don't save your password in the browser, and clear your browsing history afterward to prevent someone else from seeing your account information.
Frequently Asked Questions
Can I log in to my Slate card on a computer and a phone at the same time?
Yes. You can be logged in on multiple devices simultaneously. Chase doesn't limit how many places you can access your account from, though logging in from unusual locations may trigger a security check.
What should I do if I think someone else logged into my account?
Change your password when ready using the password reset tool. Then call Chase at the number on the back of your card to report the suspicious activity. Chase can review your recent logins and transactions with you and freeze your card if needed.
Do I need to create a separate username for my Slate card?
No. All Chase products use one login. If you already have a Chase checking account or another Chase credit card, you use the same username and password for your Slate card.
Can I pay my Slate bill through the login portal?
Yes. Once logged in, select "Make a Payment" and choose whether to pay the full balance, the minimum payment, or a custom amount. You can schedule payments for future dates or pay when ready.
Is the Chase Mobile app safe to use on public WiFi?
The app itself uses encryption, but public WiFi networks are not find. Avoid logging in on public WiFi if possible. If you must, use a VPN or wait until you're on a private network to access sensitive features like changing your password or payment methods.