Skip to main content

HomeAll guides

How to Access Your ScoreRewards Credit Card Account Online

Where to find the ScoreRewards login page

ScoreRewards is a credit card program run by Deserve Inc., a financial technology company. The login portal is located at scorerewards.com, where you enter your username and password to view your account balance, transaction history, and payment options.

If you do not yet have an online account, you will need to create one before you can log in. The account creation process asks for your card number, date of birth, and email address. Once you complete registration, you can set your own username and password.

The login page is separate from the card process process. If you are looking to open a new ScoreRewards card rather than access an existing account, that happens through a different part of the website.

Key Takeaways

  • The ScoreRewards login portal is at scorerewards.com, where you sign in with a username and password you create during account registration.
  • You will need your card number, date of birth, and email address to register for an online account if you do not already have one.
  • Once logged in, you can view your balance, recent transactions, payment history, and make payments directly from your account dashboard.
  • If you forget your password, the login page offers a password reset option that sends instructions to your registered email address.
  • Two-factor authentication is available as an optional security feature to protect your account from unauthorized access.

What you can do after logging in

After you enter your credentials and access your account, the dashboard shows your current balance, available credit, and recent charges. You can read statements in PDF format, which is useful if you need records for tax purposes or personal budgeting.

The payments section lets you make a payment toward your balance using a bank account or debit card. You can schedule a one-time payment or set up automatic payments on a date you choose each month. The system shows you the minimum payment due and the due date.

You can also update your personal information, such as your phone number or mailing address, directly through the account settings. If you need to report a lost or stolen card, the online portal has an option to temporarily freeze your account until you receive a replacement.

Resetting your password if you are locked out

If you forget your password, click the "Forgot Password?" link on the login page. You will be asked to enter your username or the email address associated with your account. ScoreRewards will send a password reset link to that email address.

Check your inbox and spam folder for the reset email. The link inside typically works for a limited time — usually a few hours. Click it and follow the prompts to create a new password. Make sure your new password is at least 8 characters and includes a mix of letters, numbers, and symbols for security.

If you do not receive the reset email, verify that you are using the correct email address on file. You may need to contact ScoreRewards customer service by phone to confirm your identity and update your email address before trying again.

Setting up two-factor authentication for added security

Two-factor authentication (2FA) adds a second step to the login process. After you enter your username and password, the system sends a code to your phone or email. You must enter that code before you can access your account.

To turn on 2FA, log into your account and go to the security settings section. You will choose whether to receive codes by text message or email, then confirm your phone number or email address. The next time you log in from a new device, you will be prompted to enter the code sent to you.

This feature is optional but recommended, especially if you use the same password across multiple websites. Even if someone obtains your password, they cannot access your account without the second code.

Troubleshooting common login problems

If you see an error message saying your username or password is incorrect, double-check that you are typing them exactly as you created them. Passwords are case-sensitive, meaning capital and lowercase letters are treated differently. If you have tried multiple times and still cannot log in, use the password reset option rather than continuing to guess.

If your account is locked after several failed login attempts, wait at least 30 minutes before trying again. This is a security measure to prevent unauthorized access. If the account remains locked after waiting, contact ScoreRewards support.

Some users report that the login page does not load properly in older web browsers. Try using a current version of Chrome, Firefox, Safari, or Edge. Clear your browser's cache and cookies, then try logging in again. If you still have trouble, try a different browser or device.

Contacting ScoreRewards if you need help

ScoreRewards customer service is available by phone, email, and through the online chat feature on their website. The phone number is typically found on the back of your physical card or in your account settings. Wait times vary depending on the time of day and how busy the service center is.

If you call, have your card number and date of birth ready. The service team can help you reset your password, unlock your account, update your contact information, or answer questions about your account balance and payment options.

Email support usually takes 24 to 48 hours for a response. The online chat feature, when available, often provides faster answers to common questions about logging in and account access.

Frequently Asked Questions

What do I do if I never received a registration email after signing up?

Check your spam or promotions folder — registration emails sometimes land there instead of your inbox. If you still cannot find it, log in directly at scorerewards.com using the username and password you created. You do not need to wait for a confirmation email to start using your account.

Can I log in from my phone or tablet?

Yes. The ScoreRewards website works on mobile browsers, and there is also a mobile app available for read on iOS and Android. The app offers the same login process and account features as the website version.

Is it safe to log in on a public Wi-Fi network?

Public Wi-Fi is less find than a private network. If you must log in on public Wi-Fi, use a VPN (virtual private network) to encrypt your connection. Alternatively, use your phone's cellular data instead of connecting to the public network.

What happens if I do not log in for a long time?

Your account remains active as long as your card is open. However, for security reasons, you may be logged out after a period of inactivity — usually 15 to 30 minutes. straightforward log in again with your username and password to regain access.

Can I change my username after I create it?

Most financial websites do not allow username changes after registration. If you want a different username, contact ScoreRewards customer service to ask whether this is possible for your account.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.