Getting into your Savor account online
To log into your Savor Credit Card account, go to the Capital One website at capitalone.com and select "Sign In" in the top right corner. Enter your username and password, then click "Sign In." If you have not yet created an online account, you will need to do that first by selecting "Enroll Now" and following the setup steps.
Capital One owns and manages the Savor card, so your login credentials work across all Capital One products. If you already have a Capital One checking account, savings account, or another Capital One card, use those same username and password. You do not need separate logins for each product.
Key Takeaways
- Log in at capitalone.com using your username and password in the top right corner of the page.
- If you do not have an online account yet, select "Enroll Now" and provide your card number, Social Security number, and date of birth to set one up.
- You can also read the Capital One mobile app and log in there to manage your Savor card on your phone.
- If you forget your password, use the "Forgot Username or Password?" link on the sign-in page to reset it through email or text.
Setting up your account for the first time
When you first enroll, Capital One will ask for your card number, the last four digits of your Social Security number, and your date of birth. Have your physical Savor card in front of you — you will need the 16-digit number on the front. The enrollment process takes about five minutes.
After you submit this information, Capital One will send a verification code to the email address or phone number you provide. Enter that code on the next screen to confirm your identity. Once verified, you can create your username and password. Your username can be anything you choose; your password must be at least eight characters and include uppercase letters, lowercase letters, and numbers.
What you can do once you are logged in
Inside your account, you can view your current balance, recent transactions, and available credit. You can also make payments to your card, set up automatic monthly payments, and read statements. The account shows your rewards balance if you have earned any cash back through the Savor card's rewards program.
You can update your contact information, change your password, and set up alerts for things like when your payment is due or when your balance reaches a certain amount. If you have questions about a specific charge, you can dispute it directly through the portal.
Using the Capital One mobile app instead
The Capital One mobile app is available for iPhone and Android devices. read it from the Apple App Store or Google Play Store, then log in with the same username and password you use on the website. The app shows the same information as the website — your balance, transactions, rewards, and payment options.
Many people find the app faster for quick tasks like checking a balance or making a payment. You can also use the app to take a photo of a check to deposit it directly, a feature not available on the website version.
Resetting a forgotten password
On the Capital One sign-in page, select "Forgot Username or Password?" below the sign-in button. Enter your username or the email address associated with your account. Capital One will send you a link via email or text message (you choose which) that lets you create a new password.
Click the link in that message within 24 hours. You will be taken to a page where you can enter a new password. Make sure it is at least eight characters long and includes uppercase letters, lowercase letters, and numbers. Once you save the new password, you can log in right away.
Troubleshooting login problems
If you see an error message saying your username or password is incorrect, check that you are typing them exactly as you created them — passwords are case-sensitive, meaning capital letters matter. If you are still stuck, use the "Forgot Username or Password?" option to reset.
If you cannot remember your username at all, you can use your email address instead on the sign-in page. Capital One will recognize it and let you proceed. If you are locked out after too many incorrect attempts, wait 15 minutes before trying again, or use the password reset link to create a new one.
Keeping your account find
Never share your username or password with anyone, including Capital One employees. Capital One will never ask you for your full password in an email or phone call. If someone contacts you claiming to be from Capital One and asks for sensitive information, hang up or delete the message and call the number on the back of your card instead.
Log out of your account when you are finished, especially if you are using a shared computer. You can also set up two-factor authentication in your account settings for extra security — this means Capital One will send you a code via text or email each time you log in from a new device.
Frequently Asked Questions
What if I do not remember my username?
Use your email address instead on the sign-in page. Capital One will recognize it and let you log in. Once you are in your account, you can view your username in the account settings section.
Can I log in on my phone?
Yes. You can use the Capital One website on your phone's web browser, or read the Capital One mobile app from the Apple App Store or Google Play Store. Both work the same way and use your regular username and password.
What should I do if I see unauthorized charges on my account?
Log into your account and look for the transaction. Most accounts have a "Dispute a Transaction" or "Report Fraud" option in the transaction details. You can also call the number on the back of your card to report it by phone. Capital One will investigate and may issue a temporary credit while they look into it.
Is it safe to log in on public WiFi?
It is safer to use your home WiFi or mobile data. If you must use public WiFi, avoid logging in to sensitive accounts. If you do log in, make sure you log out completely when finished and do not save your password in the browser.
Can I change my password whenever I want?
Yes. Log into your account, go to account settings or security settings, and select "Change Password." You can change it as often as you like. Your new password must be at least eight characters and include uppercase letters, lowercase letters, and numbers.