Getting into your Sally's account
Sally's Credit Card login happens through the Sally Beauty website or mobile app. You enter your username and password on the login page, and if you have two-factor authentication turned on, you'll receive a code to your phone or email before you can access your account.
If you don't have an online account yet, you can create one using your card number, email address, and a password you choose. The process takes a few minutes and lets you view your balance, payment history, and recent purchases right away.
Key Takeaways
- Sally's Credit Card login is managed through Sally Beauty's website or their mobile app, not through a separate portal.
- You'll need your username (usually your email) and password to sign in, plus any two-factor authentication code if you've set that up.
- If you forget your password, the "Forgot Password" link on the login page will send you a reset email within a few minutes.
- Once logged in, you can pay your bill, view your statement, update your address, and see your available credit limit.
Where to find the login page
Go to the Sally Beauty website and look for the login link, usually in the top right corner or under an account menu. On mobile, open the Sally Beauty app and tap the account or login button at the bottom of the screen.
The login page will ask for your username and password. Your username is typically the email address you registered with. If you're on a shared computer, do not check the "Remember me" box — this keeps your account private.
What to do if you can't remember your password
Click "Forgot Password" on the login page. Enter the email address associated with your account. Sally Beauty will send you a link to reset your password within a few minutes — check your spam folder if you don't see it in your inbox.
The reset link usually works for 24 hours. Click it, create a new password, and you'll be able to log in right away. Make your new password at least 8 characters long and include a mix of letters, numbers, and symbols so it's harder to guess.
Two-factor authentication and security
Two-factor authentication adds a second step to login: after you enter your password, Sally Beauty sends a code to your phone or email. You type that code into the login screen before you can access your account. This means someone who steals your password still can't get in without that second code.
You can turn two-factor authentication on or off in your account settings once you're logged in. If you set it up, keep the phone number or email address current — if you change your phone or email without updating your account first, you may get locked out.
Viewing your balance and payment history
Once you're logged in, your dashboard shows your current balance, credit limit, and available credit. Click on "Statements" or "Transaction History" to see a list of recent purchases, the date each one posted, and how much you spent.
You can usually filter by date range or search for a specific purchase. Statements are normally available to view for 12 to 24 months back, depending on Sally Beauty's retention policy. If you need an older statement, contact Sally Beauty customer service and ask them to send it to you.
Making a payment from your account
From your logged-in account, look for a "Make a Payment" or "Pay Now" button. You'll enter the amount you want to pay and choose your payment method — usually a bank account or debit card. Sally Beauty processes most payments within one business day.
You can also set up automatic payments so your bill gets paid on the same day each month. This is done in your account settings under "Autopay" or "Automatic Payments." If you set a payment for a date that's a weekend or holiday, it will process on the next business day.
Updating your account information
Your address, phone number, and email can all be changed in your account settings. Click on "Profile" or "Account Information" after you log in. Make sure your current email and phone number are on file — Sally Beauty uses these to send you statements, payment reminders, and password reset codes.
If you change your email address, you'll need to use the new email to log in next time. If you change your phone number and have two-factor authentication turned on, update that setting too so you receive codes at the right number.
Frequently Asked Questions
What do I do if I'm locked out of my account?
If you've entered your password wrong several times, Sally Beauty may temporarily lock your account for security. Wait 15 to 30 minutes and try again, or use the "Forgot Password" link to reset it. If you're still locked out, contact Sally Beauty customer service by phone or through their website.
Can I log in on my phone?
Yes. read the Sally Beauty app from the Apple App Store or Google Play Store, then log in with your username and password. The app has the same features as the website — you can check your balance, make payments, and view your statement.
Is it safe to log in on public WiFi?
It's safer to use your home WiFi or mobile data. If you must use public WiFi, make sure two-factor authentication is turned on so a stolen password can't be used without the second code. Avoid logging in on shared computers at libraries or internet cafes.
What if I never set up an online account?
You can create one anytime by going to the Sally Beauty website and clicking "Create Account." You'll need your card number, email address, and a password. Once you create it, you can log in and manage your account when ready.
How do I change my password after I'm logged in?
Go to your account settings and look for "Change Password" or "Security Settings." Enter your current password, then type your new password twice to confirm it. Your new password takes effect right away.