Where to find the REI credit card login
The REI credit card login is on the REI.com website, not on a separate banking portal. Go to REI.com, click the account icon in the top right corner, and select "Sign In." From there, you can access your credit card account if you have a REI Visa card issued through U.S. Bank.
If you are logging in for the first time, you will need your REI member number and a password. Your member number appears on your REI membership card or any receipt from an REI purchase. If you do not have an REI.com account yet, you will need to create one before you can view your credit card details.
The login page is the same whether you are checking a regular REI membership account or a credit card account — the system combines both. Once you are signed in, your credit card information, rewards balance, and payment options all appear in one dashboard.
Key Takeaways
- REI credit card login happens through REI.com, not through a separate U.S. Bank website.
- You need an REI.com account and password to view your credit card balance and make payments.
- Your REI member number is required to set up your account if you do not already have one.
- You can pay your bill, view your statement, and check your rewards balance after you log in.
What you need before you log in
Gather your REI member number and the password you created for your REI.com account. If you have never logged into REI.com before, you will need to create a password during your first sign-in. The system will ask for your email address and a new password of your choice.
If you have forgotten your password, click "Forgot Password" on the sign-in page. REI will send a reset link to the email address associated with your account. Check your spam folder if you do not see the email within a few minutes.
If you do not have an REI member number, you can find it on your physical membership card, on any receipt from an REI store or REI.com purchase, or by calling REI customer service at 1-800-426-4840.
Steps to log in and access your account
Start at REI.com. In the top right corner, you will see an account icon that looks like a person's silhouette. Click it and select "Sign In." Enter your email address and password, then click "Sign In" again.
Once you are signed in, click on "Account" in the top navigation menu. From there, select "Credit Card" or "Payments" to see your current balance, recent transactions, and payment due date. Your rewards balance also appears in this section if you have earned any REI Visa rewards.
If you are signing in on a mobile device, the layout is slightly different but the process is the same. Tap the account icon at the bottom of the screen, enter your credentials, and navigate to your credit card section through the menu.
Making a payment after you log in
After you sign in and navigate to your credit card section, you will see a "Make a Payment" button or link. Click it to enter the amount you want to pay. You can pay your full balance, your minimum payment, or any amount in between.
REI accepts payments from a bank account (ACH transfer) or from a debit card. The system will ask you to enter your bank routing number and account number, or your debit card details. ACH transfers typically process within one to two business days, while debit card payments may process faster.
You can also set up automatic payments so your bill is paid on the same day each month. This option appears in the payment settings section after you log in. Automatic payments reduce the chance of missing a due date.
Viewing your statement and transaction history
Your credit card statement is available in the "Statements" or "Documents" section of your account after you log in. REI stores statements for at least 12 months, so you can read or view any recent billing period.
To see individual transactions, click on the statement for the month you want to review. The statement shows every purchase made with your REI Visa card, any fees, interest charges, and your payment history. You can read statements as PDF files to save or print them.
If you notice a transaction you do not recognize, you can report it through your account dashboard or by calling U.S. Bank customer service at the number on the back of your card. Disputed charges are typically investigated within 30 to 60 days.
Troubleshooting common login problems
If you see an error message when you try to log in, the most common causes are an incorrect password or an email address that does not match your account. Double-check that you are using the email address you registered with, not your REI member number.
If your account has been inactive for a long time, REI may require you to verify your identity before allowing you to log in. This verification usually involves answering security questions or confirming information from your membership record. Have your member number and a recent purchase receipt handy if this happens.
If you are still unable to log in after resetting your password, contact REI customer service at 1-800-426-4840. They can confirm your account details and help you regain access. Have your member number and a form of ID ready when you call.
Frequently Asked Questions
Can I log into my REI credit card account on the U.S. Bank website?
No. The REI Visa card is managed through REI.com only, not through a separate U.S. Bank portal. U.S. Bank issues the card, but you view your account and make payments on REI.com after signing in with your REI credentials.
What if I do not have an REI.com account yet?
You will need to create one before you can access your credit card account. Go to REI.com, click the account icon, and select "Create Account." You will need your email address and REI member number. Once your account is set up, you can log in and view your card details.
Is it safe to log into my credit card account on REI.com?
REI.com uses encryption and security measures to protect your login information and account details. Always make sure you are on the official REI.com website before entering your password. Do not log in through links in emails or text messages — go directly to REI.com instead.
How do I update my contact information after I log in?
After you sign in, go to your account settings or profile section. You can update your email address, phone number, and mailing address there. Changes to your contact information take effect when ready and explore to both your membership and credit card account.
Can I view my credit limit after I log in?
Yes. Your available credit and current balance appear in your credit card dashboard after you sign in. Your credit limit is also listed on your monthly statement. If you want to request a credit limit increase, you can do that through your account or by calling U.S. Bank at the number on your card.