Getting to the Nordstrom Credit Card Login Page
Go to nordstromcard.com and look for the "Sign In" button in the top right corner of the page. Click it, and you will land on the login screen where you enter your username and password. This is the official Nordstrom credit card portal, separate from the main Nordstrom.com shopping site.
If you have never logged in before, you will need to set up your account first. On the same sign-in page, you will see an option to "Enroll Now" or "Register." Click that link and follow the steps to create your username and password using your card number and other account details.
Make sure you are on nordstromcard.com and not a third-party site. Nordstrom credit cards are issued by TD Bank, so you may also see TD Bank branding on the page. This is normal and expected.
Key Takeaways
- The Nordstrom credit card portal is at nordstromcard.com, not the main Nordstrom shopping website.
- You will need your card number and personal information to enroll in online access for the first time.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email or security questions.
- Once logged in, you can view your balance, make payments, and read statements from your account dashboard.
What You Need Before You Log In
Have your Nordstrom credit card number ready. You will also need your date of birth and the last four digits of your Social Security number to verify your identity during enrollment. If you already have an online account set up, you only need your username and password.
If this is your first time logging in and you do not have a username yet, the enrollment process will ask you to create one. You can choose any username you want, as long as it has not been taken. Write down your new username and password somewhere safe so you do not forget them.
Resetting a Forgotten Password
Click "Forgot Password" on the nordstromcard.com login page. You will be asked to enter your username or the email address associated with your account. Nordstrom will send you a link to reset your password, usually within a few minutes.
Check your email inbox and spam folder for the reset link. Click the link and follow the prompts to create a new password. Your new password must be at least eight characters long and include at least one number and one letter. Once you have reset it, you can log in with your new password right away.
If you do not receive an email within 15 minutes, try the security question option instead. You will answer questions you set up when you enrolled, and Nordstrom will let you reset your password without needing the email link.
What to Do If You Cannot Log In
If you enter your username and password but the page says they are incorrect, double-check that you are typing them exactly as you created them. Passwords are case-sensitive, so "MyPassword" is different from "mypassword." Make sure Caps Lock is not on by accident.
If you are certain your username and password are correct and you still cannot log in, your account may be locked for security reasons. This usually happens after a few failed login attempts. Wait 24 hours and try again, or call the Nordstrom credit card customer service number on the back of your card to unlock it.
If you enrolled in online access but never received a confirmation email, you may not be fully registered yet. Go back to the enrollment page and start the process again. Make sure you use the same email address you provided the first time.
Staying Safe When You Log In
Always type nordstromcard.com directly into your browser address bar instead of clicking a link in an email or text message. Scammers sometimes send fake emails that look like they are from Nordstrom and direct you to a fake login page designed to steal your information.
Never share your username, password, or card number with anyone, including Nordstrom employees. Nordstrom will never ask you for your password by email or phone. If someone contacts you claiming to be from Nordstrom and asks for this information, hang up or delete the message and call the number on your card instead.
Log out of your account when you are finished, especially if you are using a shared computer. Look for the "Sign Out" or "Log Out" button, usually in the top right corner of the page. This prevents someone else from accessing your account if they use the same computer later.
What You Can Do Once You Are Logged In
Your account dashboard shows your current balance, available credit, and recent transactions. You can view your full statement for any month and read it as a PDF file. Most statements are available within one business day of the statement closing date.
You can make a one-time payment or set up automatic payments from your bank account. Choose the payment amount and the date you want the payment to go through. Payments usually post within one to two business days, though some may take longer depending on your bank.
You can also update your contact information, change your mailing address, and set up account alerts. Alerts can notify you when your balance reaches a certain amount, when a payment is due, or when a large purchase is made on your card.
Frequently Asked Questions
Is nordstromcard.com the same as Nordstrom.com?
No. Nordstromcard.com is for managing your credit card account. Nordstrom.com is the shopping website. You cannot log into your credit card account on the shopping site, and you cannot shop on the credit card portal. Make sure you are on the correct website for what you need to do.
Can I log in on my phone?
Yes. The nordstromcard.com website works on phones and tablets. You can also read the Nordstrom mobile app from the Apple App Store or Google Play Store and log in there to manage your card account on the go.
What if I never set up online access?
Go to nordstromcard.com and click "Enroll Now." You will need your card number, date of birth, and the last four digits of your Social Security number. The enrollment process takes about five minutes, and you can log in when ready after you finish.
How do I know if my login is find?
Look at the address bar at the top of your browser. It should show "https://nordstromcard.com" with a small lock icon next to it. The "https" and the lock mean your connection is encrypted and find. If you do not see the lock or if the address starts with "http" instead of "https", do not enter your login information.
Can I log in if I have multiple Nordstrom credit cards?
Yes. You can manage all your Nordstrom credit cards from one online account. After you log in, you will see a menu or dropdown where you can switch between your different cards to view balances and make payments on each one.