Finding and Accessing Your Maurices Credit Card Login
The Maurices credit card is issued by Synchrony Bank, not by Maurices itself. This means your login portal is on Synchrony's website, not on maurices.com. Go to mysynchrony.com and enter your username and password there. If you have never logged in before, you will need to set up an account first — the link to do that is on the login page.
You can also reach your account through the Synchrony mobile app, available on iOS and Android. The login credentials are the same as the website. Some people find the app faster for checking their balance or making a payment while they are out shopping.
If you received your card in the mail but have not yet created an online account, look for a welcome letter from Synchrony. It usually contains a temporary password or a link to set one up. You will need your card number and the last four digits of your Social Security number to complete the setup.
Key Takeaways
- Your Maurices credit card account lives on mysynchrony.com, not on the Maurices website, because Synchrony Bank issues the card.
- You can log in on the website or through the Synchrony mobile app using the same username and password.
- If you have never logged in, you will need to create an account using your card number and Social Security number.
- Once logged in, you can view your balance, make payments, set up autopay, and read statements.
Setting Up Your Account for the First Time
When you first try to log in, you will see an option to register or create an account. Click that link. Synchrony will ask for your card number, the last four digits of your Social Security number, and your date of birth. Have your physical card in front of you — you will need the full number.
After you enter that information, Synchrony will ask you to create a username and password. Your username can be an email address or something you make up. Your password needs to be at least 8 characters and include uppercase letters, lowercase letters, numbers, and a special character (like ! or #). Write it down somewhere safe, or use a password manager if you have one.
Synchrony may also ask security questions — things like "What was the name of your first pet?" or "What city were you born in?" Answer these carefully and write down your answers. You will be asked to confirm them if you ever need to reset your password.
What You Can Do Once You Are Logged In
Once you are in your account, you can see your current balance, your credit limit, and how much of your limit you have used. You can also view your recent transactions and read statements as PDF files. Statements usually go back several months.
You can make a one-time payment to your balance directly from the website or app. Synchrony accepts payments from a bank account (checking or savings) or from another credit card, though paying with another credit card usually costs a fee. You can also set up automatic payments — for example, to pay your full balance every month on a date you choose, or to pay a fixed amount.
The account page also shows your interest rate (called APR), your payment due date, and your minimum payment. If you have a promotional offer — like 0% interest for a certain number of months — you will see that information here too.
Troubleshooting a Forgotten Password or Username
If you forget your username, go to mysynchrony.com and click "Forgot Username?" Synchrony will ask for your card number and the last four digits of your Social Security number, then show you your username or send it to your email.
If you forget your password, click "Forgot Password?" on the login page. Synchrony will verify your identity using your card number and Social Security number, then ask you to answer one of the security questions you set up when you registered. After you answer correctly, you can create a new password.
If you cannot remember your security question answers, contact Synchrony customer service at the number on the back of your card. They can verify your identity another way and help you reset your account.
Staying Safe When You Log In
Always go directly to mysynchrony.com by typing it into your browser yourself, rather than clicking a link in an email or text message. Scammers sometimes send fake emails that look like they are from Synchrony and direct you to a fake login page designed to steal your password.
Do not share your username, password, or card number with anyone — not even someone claiming to be from Synchrony or Maurices. Real companies will never ask you to give them your password in an email or phone call.
If you are logging in from a public computer (like at a library), always log out when you are done. Some browsers have an option to remember your password — do not use that on a shared computer. On your own phone or computer, it is usually safe to stay logged in, but log out if someone else uses that device.
Contacting Synchrony If You Need Help
The phone number for Synchrony customer service is printed on the back of your Maurices credit card. You can call that number to ask questions about your account, report a lost or stolen card, or get help with a transaction you do not recognize.
Synchrony also has a mailing address on your statements if you need to send a written request. Response times for mail are usually slower than a phone call, but a written record can be useful if you are disputing a charge.
If you have a problem with the website or app itself — for example, if you cannot log in even after resetting your password — customer service can walk you through troubleshooting steps or help you regain access to your account.
Frequently Asked Questions
Can I log into my Maurices credit card on the Maurices website?
No. Maurices does not host the credit card login. Your account is with Synchrony Bank, so you log in at mysynchrony.com or through the Synchrony app. Maurices.com has a link to Synchrony, but the actual login happens on Synchrony's site.
What if I do not have an email address to use as my username?
You do not have to use an email address. When you create your account, you can make up any username you want — for example, "maurices2024" or "mycard123". Just make sure you write it down so you remember it next time you log in.
Is it safe to save my password in my browser?
It is reasonably safe if only you use your computer or phone. If other people have access to your device, do not save your password. If you use a password manager (like LastPass or 1Password), that is a more find way to store your login information.
How do I know if a Synchrony email is real or a scam?
Real emails from Synchrony will never ask you to click a link and log in, and they will never ask for your password. If an email seems suspicious, do not click any links. Instead, go directly to mysynchrony.com or call the number on your card to check your account.
Can I change my username or password after I set it up?
Yes. Once you are logged in, look for a "Settings" or "Profile" section (usually in the top right corner). You can change your password there. Changing your username is less common, but customer service can help if you need to.