Where to log in to your Marriott Bonvoy credit card account
Your Marriott Bonvoy credit card account lives on the card issuer's website, not on Marriott.com. The issuer depends on which bank offers your card — Chase issues most Marriott Bonvoy cards, but American Express and Bank of America also issue versions. You log in through the issuer's portal, not through your Marriott Bonvoy membership account.
If you have a Chase Marriott Bonvoy card, go to chase.com and select "Credit Cards" or "Login" from the homepage. If you have an American Express Marriott card, log in at americanexpress.com. If you have a Bank of America Marriott card, use bankofamerica.com. Each portal is separate, so you need to know which bank issued your card before you start.
You can find your card issuer by looking at the back of your physical card — the bank's name appears there. You can also check your credit card statement or the welcome letter that arrived when you opened the account.
Key Takeaways
- Marriott Bonvoy credit card accounts are managed through your card issuer's website (Chase, American Express, or Bank of America), not through Marriott's site.
- Check the back of your card or your welcome letter to find which bank issued your card, then log in to that bank's portal.
- Your login credentials are the same ones you use for any other account with that bank, or you can create new credentials if this is your first card with them.
- Once logged in, you can view your balance, make payments, track points earned, and manage your card settings from the issuer's dashboard.
Logging in with Chase (the most common issuer)
Most Marriott Bonvoy credit cards are issued by Chase. Go to chase.com and look for the login box on the homepage — it usually appears in the upper right corner. Enter your username or the email address associated with your Chase account, then your password.
If you do not have a Chase online account yet, select "Enroll now" or "Create login" on the same page. You will need your card number, Social Security number, and date of birth. Chase will send a verification code to your email or phone, which you enter to complete enrollment. This takes about five minutes.
Once you are logged in, your Marriott Bonvoy card appears in your "Accounts" or "Cards" section. Select it to see your current balance, recent transactions, available credit, and points balance. The points total shows how many Marriott Bonvoy points you have earned and have not yet redeemed.
Logging in with American Express
If your card says American Express on the front, go to americanexpress.com and click "Log In" at the top of the page. Enter your username or the email address tied to your American Express account, then your password.
New American Express cardholders can register at the same login page by selecting "Register" or "Create an account". You will need your card number, date of birth, and Social Security number. American Express sends a verification code to your email; enter it to finish registration.
After logging in, your Marriott Bonvoy card shows in your account dashboard. You can view your statement, check your points balance, make payments, and update your account settings. American Express also shows your rewards points in real time as you make purchases.
Logging in with Bank of America
Bank of America issues a Marriott Bonvoy card as well. Visit bankofamerica.com and select "Log In" from the homepage. Enter your username or the email address on file with Bank of America, then your password.
If you do not yet have a Bank of America online account, select "Enroll now" or "Create login". You will need your card number, Social Security number, and date of birth. Bank of America will verify your identity by sending a code to your phone or email. Enter the code to complete enrollment.
Once logged in, locate your Marriott Bonvoy card in your accounts list. You can see your balance, transaction history, available credit, and points earned. Bank of America also lets you set up automatic payments and manage your card alerts from the same dashboard.
What you can do once you are logged in
After you log in to your card issuer's portal, you have access to several features. You can view your current balance and credit limit, see all transactions from the past several months, and read or print statements. Most portals let you search transactions by date or merchant name.
You can also make a payment to your card from a bank account you link to the portal. Most issuers let you pay the full balance, the minimum payment, or a custom amount. You can schedule a payment for a future date or make an when ready payment. Payments usually post within one to three business days.
Your Marriott Bonvoy points balance appears in the rewards or benefits section of your account. You can see how many points you have earned in the current statement period, your total available points, and sometimes a breakdown of which purchases earned points. Some portals let you redeem points directly from your account, though many require you to log into your Marriott Bonvoy membership account separately to book a stay or transfer points.
Troubleshooting login problems
If you forget your password, select "Forgot password?" on the login page. The issuer will send a reset link to your email address or ask you to verify your identity by phone. Follow the prompts to create a new password. This usually takes a few minutes.
If you cannot remember your username, most issuers let you log in with your email address instead. If you do not have an online account at all, you will need to enroll first — you cannot log in without creating an account. Enrollment requires your card number, date of birth, and Social Security number.
If you are locked out after multiple failed login attempts, wait 24 hours before trying again. Some issuers temporarily freeze accounts after several incorrect passwords for security reasons. If you still cannot log in after 24 hours, call the customer service number on the back of your card.
Linking your credit card to your Marriott Bonvoy membership
Your credit card account and your Marriott Bonvoy membership account are separate. To earn points on stays and see your points balance in one place, you need to link them. Log into your Marriott Bonvoy membership account at marriottbonvoy.com, then go to your account settings or "Linked Accounts".
Select "Link Credit Card" or "Add Payment Method" and enter your card number. Marriott will verify the card and link it to your membership number. Once linked, points you earn on the card will automatically post to your Marriott Bonvoy account. You can then view your total points, redeem them for stays, or transfer them to airline partners from your Marriott membership account.
You do not need to link your card to use it — you can still make purchases and earn points without linking. But linking makes it easier to track your total points and redeem them for travel.
Frequently Asked Questions
Can I log in to my Marriott Bonvoy credit card on Marriott.com?
No. Your credit card account is managed by your card issuer (Chase, American Express, or Bank of America), not by Marriott. Log in to your issuer's website to view your card balance and make payments. Your Marriott Bonvoy membership account is separate and lives on marriottbonvoy.com.
What if I do not know which bank issued my card?
Look at the back of your physical card — the bank's name appears there. You can also check your welcome letter or call the customer service number on your card. Once you know the issuer, go to that bank's website to log in.
Do I need a separate login for my credit card and my Marriott membership?
Yes. Your credit card account is with your bank (Chase, American Express, or Bank of America), and your Marriott Bonvoy membership account is with Marriott. You log in to each one separately. You can link them so your points appear in one place, but the logins remain separate.
How do I see my Marriott Bonvoy points balance?
Log into your card issuer's portal and look for the rewards or benefits section — your points balance appears there. You can also log into your Marriott Bonvoy membership account at marriottbonvoy.com to see your total points across all earning activities, including credit card purchases, stays, and transfers.
Can I redeem my points through the credit card portal?
Most card issuers show your points balance but require you to redeem through your Marriott Bonvoy membership account. Log into marriottbonvoy.com, go to your rewards section, and redeem points for stays, airline transfers, or other options. Some issuers may offer redemption directly in their portal, but Marriott's site is the standard place to book.