Where to sign in to your Lowe's credit card account
Lowe's offers two credit cards — the Lowe's Advantage Card and the Lowe's Business Advantage Card — and both use the same login portal. You sign in through the Lowe's website or the Lowe's mobile app, not through a separate credit card company site. The login page is part of Lowe's main account system, which also holds your purchase history, rewards balance, and payment methods.
To reach the sign-in page, go to Lowes.com and look for the account icon in the top right corner. On mobile, open the Lowe's app and tap the account menu. You will see a "Sign In" option that takes you to the login screen. If you do not yet have a Lowe's account, you can create one on the same page before you sign in to your card account.
The Lowe's credit card account and your Lowe's shopping account are linked once you sign in. This means your card activity, rewards, and purchase history all appear in one place after login.
Key Takeaways
- Sign in through Lowes.com or the Lowe's mobile app using the account icon, not through a separate credit card portal.
- You need a Lowe's account to access your credit card account; if you do not have one, you can create it during the sign-in process.
- Your credit card activity, rewards balance, and payment options all appear in your Lowe's account dashboard after you sign in.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email or phone.
- You can manage both the Lowe's Advantage Card and the Lowe's Business Advantage Card through the same account if you hold both.
What you need to sign in
To sign in, you need either your email address or your Lowe's account number, plus your password. If you created your Lowe's account when you opened the credit card, your email is the one you provided at that time. Your account number appears on your credit card statement and in any welcome materials Lowe's sent you.
If you have never signed in before, you may need to set up your password during your first login. Lowe's will send you a verification code by email or text message to confirm your identity before you can create a new password.
Resetting your password if you are locked out
Click the "Forgot Password" link on the Lowe's sign-in page. You will be asked to enter your email address or account number. Lowe's will then send you a password reset link by email or offer to send a verification code by text message, depending on what you choose.
Follow the link or enter the code, and you will be taken to a page where you can create a new password. Make sure your new password is at least 8 characters long and includes uppercase letters, lowercase letters, and numbers. Lowe's requires this combination for security.
If you do not receive the reset email or text within a few minutes, check your spam folder or wait a few moments and request a new code. If you still cannot reset your password, you can contact Lowe's customer service by phone or through the website for additional help.
What you can do after you sign in
Once you are signed in, you can view your current balance, recent transactions, and available credit. You can also set up or change your automatic payment method, make a one-time payment, and view your credit limit and interest rate.
Your rewards balance appears in your account dashboard. For the Lowe's Advantage Card, rewards are shown as a dollar amount you can use toward future purchases at Lowe's. You can also read your statements as PDF files, which is useful if you need them for records or tax purposes.
If you have questions about a specific charge or need to report fraud, you can contact Lowe's through the account portal or by phone. Most account changes — like updating your address or phone number — can be made directly in your account settings.
Signing in on the mobile app versus the website
The Lowe's mobile app and the website use the same login credentials, so your username and password work on both. The app is often faster for checking your balance or making a quick payment, while the website may be easier for detailed account management or downloading statements.
If you sign in on the app, you can choose to stay signed in so you do not have to enter your password every time you open it. This is convenient for personal devices but not recommended on shared computers or public devices. You can sign out manually at any time through the account menu.
Security and account protection
Lowe's uses encryption to protect your login information and account data. Never share your password with anyone, and do not sign in on public Wi-Fi networks if you can avoid it. If you notice any unauthorized charges or suspicious activity on your account, sign in and report it when ready through the account portal, or call the customer service number on the back of your card.
If your card is lost or stolen, you can report it through your account or by phone. Lowe's can freeze your card when ready to prevent further charges while a replacement is mailed to you.
Frequently Asked Questions
What do I do if I have never signed in before?
Go to Lowes.com, click the account icon, and select "Sign In." If you do not have a Lowe's account yet, select "Create Account" and follow the steps. You will need your email address and the card information from your credit card or welcome letter. After you create your account, you can sign in with your email and password.
Can I sign in if I only have my credit card number?
You can use your Lowe's account number (which appears on your card) to sign in, but you will also need your password. If you do not have a password set up yet, use the "Forgot Password" link to create one. You will need to verify your identity by email or text message first.
Why does the sign-in page say my account does not exist?
This usually means your Lowe's account was not created when you opened the credit card, or you are using a different email address than the one on file. Try signing in with your Lowe's account number instead of your email. If that does not work, contact Lowe's customer service to confirm your account is active.
Can I sign in to my business credit card account the same way?
Yes, the Lowe's Business Advantage Card uses the same Lowe's account login system. If you hold both a personal and business card, you can manage both through the same account after you sign in. Your business card activity will appear in a separate section of your dashboard.
What should I do if I think someone else signed into my account?
Change your password when ready using the "Forgot Password" link. Then sign in and review your recent transactions for any unauthorized charges. If you see fraud, report it through your account or by calling the number on the back of your card. Lowe's can investigate and dispute charges on your behalf.