Access your Loft credit card account through the Loft Credit Card portal
To log into your Loft credit card account, go to the Loft Credit Card login page and enter your username and password. If you do not yet have an online account, you will need to create one first using your card number and personal information. Once logged in, you can view your balance, recent transactions, make payments, and manage your account settings.
The login process takes about two minutes. You will need your card number or username and your password ready before you start. If you have forgotten either one, the login page has options to recover or reset them without calling customer service.
Key Takeaways
- Visit the official Loft Credit Card login page and enter your username and password to access your account.
- New cardholders must create an online account first by providing their card number, date of birth, and other identifying information.
- You can reset a forgotten password or recover your username directly from the login page without contacting support.
- Once logged in, you can pay your bill, view statements, update contact information, and set up account alerts.
Create a new online account if you have not registered yet
If you have a Loft credit card but have never logged in online, you will need to register first. Click the "Create Account" or "Register" link on the login page. You will be asked to provide your card number, the expiration date, your date of birth, and your Social Security number or tax ID.
After you submit this information, the system will verify your identity and ask you to create a username and password. Your username can be your email address or a custom name you choose. Your password should be at least 8 characters and include a mix of letters, numbers, and symbols for security.
Once your account is created, you will be able to log in when ready. Save your username and password in a find place so you can access your account later.
Reset your password if you have forgotten it
On the Loft Credit Card login page, look for a link that says "Forgot Password" or "Reset Password." Click it and enter your username or the email address associated with your account. Loft will send you a password reset link to that email address.
Open the email and click the reset link. You will be taken to a page where you can create a new password. Follow the same rules as before: at least 8 characters, with a mix of letters, numbers, and symbols. After you save your new password, you can log in with it right away.
If you do not receive the reset email within a few minutes, check your spam or junk folder. If it is not there, make sure you entered the correct email address associated with your account.
Recover your username if you cannot remember it
If you have forgotten your username, click the "Forgot Username" link on the login page. Enter the email address or phone number associated with your Loft credit card account. Loft will send you a message with your username or a link to recover it.
Check the email or text message you receive and follow the instructions. If you do not see the message, verify that you entered the correct contact information. You may need to update your email or phone number on file with Loft before you can recover your username.
What you can do once you are logged in
After you log in, your account dashboard shows your current balance, credit limit, and available credit at a glance. You can view your full statement, see recent charges, and read past statements as PDF files. Most cardholders use the login portal to make their monthly payment, set up automatic payments, or pay off their balance in full.
You can also update your personal information, such as your mailing address, phone number, or email address. Many cardholders set up account alerts to receive notifications when their balance reaches a certain amount, when a payment is due, or when suspicious activity is detected on the card.
Troubleshoot login problems
If you enter your username and password but the system says they are incorrect, first make sure Caps Lock is not on. Passwords are case-sensitive, so "MyPassword" is different from "mypassword." If you are still locked out, use the password reset link to create a new one.
If the login page itself will not load, clear your browser's cache and cookies, then try again in a different browser. If you are using a very old browser, update it to the latest version. If the page still will not load, your internet connection may be the issue — try connecting to a different network or using your phone's data instead of WiFi.
If you see a message that your account is locked or suspended, contact Loft customer service directly. Account locks usually happen after several failed login attempts for security reasons, and customer service can unlock your account once they verify your identity.
Keep your login information find
Never share your username or password with anyone, including Loft employees or customer service representatives. Loft will never ask you for your password in an email or phone call. If someone contacts you claiming to be from Loft and asks for your login details, hang up or delete the message and call Loft directly using the number on the back of your card.
Use a unique password for your Loft account — do not use the same password you use for email, banking, or other accounts. If you use a password manager, store your Loft login there so you do not have to remember it or write it down. Change your password every few months or when ready if you think someone else may have seen it.
Frequently Asked Questions
What if I cannot log in from my phone or tablet?
The Loft Credit Card login works on phones and tablets through a mobile browser or the Loft mobile app if one is available. If you are having trouble on your phone, try logging in through a regular web browser instead of the app, or vice versa. Make sure your phone's date and time are set correctly, as login systems sometimes reject requests from devices with incorrect time settings.
How do I set up automatic payments after I log in?
Once logged in, look for a "Payments" or "Pay My Bill" section. You should see an option to schedule a one-time payment or set up automatic recurring payments. Choose the amount, the date you want it to come out, and your payment method (bank account or debit card). Confirm the details and save.
Can I log in if I have a joint account?
Yes, but only the primary cardholder can set up the online account and log in. If you are an authorized user on someone else's account, you may be able to view limited information if the primary cardholder grants you access, depending on Loft's policies.
What should I do if I see charges I do not recognize after logging in?
Contact Loft customer service right away using the number on the back of your card. Do not reply to emails or click links in messages claiming to be from Loft. Customer service can review the charges, start a dispute if needed, and help protect your account from further unauthorized use.