How to access your Lane Bryant credit card account online
To pay your Lane Bryant credit card, go to the Lane Bryant website and look for the credit card login link, usually found in the top right corner or under an "Account" or "Pay My Bill" section. You will need your card number and the password you created when you first registered your account. If you do not have an online account yet, you can create one by entering your card number and other identifying information — the site will walk you through setting a password.
Once you are signed in, your account dashboard will show your current balance, due date, recent transactions, and available credit. From there, you can make a one-time payment, set up automatic payments, or view your full statement. The payment page will ask whether you want to pay from a bank account or debit card.
Key Takeaways
- You need your Lane Bryant credit card number and a password to sign in to your online account.
- If you do not have an online account, you can create one on the Lane Bryant website using your card number and personal information.
- Once signed in, you can make a one-time payment or set up automatic monthly payments from a bank account or debit card.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email address or card number.
- You can also pay by phone by calling the customer service number on the back of your card if you prefer not to use the website.
What information you need to sign in
Before you attempt to log in, gather your Lane Bryant credit card and have it in front of you. You will need the 16-digit card number printed on the front. You will also need the password you created when you set up your online account — if this is your first time logging in, the site will prompt you to create one.
If you have forgotten your password, do not try to guess it multiple times. Instead, click the "Forgot Password" link on the login page. Lane Bryant will send a password reset link to the email address associated with your account, or you can answer security questions to verify your identity. The reset link usually arrives within a few minutes.
Making a one-time payment after you sign in
Once you are logged into your account, look for a button or link that says "Make a Payment" or "Pay Now." Click it, and the site will show you your current balance and minimum payment due. You can choose to pay the full balance, the minimum amount, or any amount in between.
Next, select your payment method. Lane Bryant accepts payments from a checking or savings account (using your routing and account number) or from a debit card. Enter the payment amount and review the details before confirming. The site will show you when the payment will be processed — typically the same day if you pay before the cutoff time, or the next business day if you pay after hours.
Setting up automatic monthly payments
If you want to pay the same amount every month without logging in each time, you can set up automatic payments from your bank account or debit card. From your account dashboard, look for an option called "Automatic Payments," "Recurring Payments," or "Autopay."
You will choose the amount you want to pay each month (minimum payment, full statement balance, or a fixed dollar amount), the day of the month you want the payment to come out, and the bank account or debit card to draw from. Once you confirm, the payment will happen automatically on that date each month. You can change or cancel automatic payments at any time by logging back in and adjusting your settings.
What to do if you cannot sign in
If you enter your card number and password and the site says they are incorrect, first make sure you are on the official Lane Bryant website and not a phishing site. Check the web address in your browser — it should start with "www.lanebryant.com" or a similar official domain.
If the address is correct, try resetting your password using the "Forgot Password" link. If you still cannot sign in after resetting, or if you see an error message, call the customer service number on the back of your card. A representative can verify your identity and help you regain access to your account. They can also take a payment over the phone if you need to pay before you can access the website again.
Paying by phone instead of online
You do not have to use the website to pay your Lane Bryant credit card. The back of your card lists a customer service phone number you can call to make a payment. Have your card number ready and be prepared to provide the amount you want to pay and the bank account or debit card you want to pay from.
Phone payments are processed the same way as online payments and typically post to your account within one business day. This method works well if you are not comfortable entering payment information online or if you have questions about your account that a representative can answer while you are on the call.
Understanding your payment due date and late fees
Your Lane Bryant credit card statement will show a due date — this is the last day you can pay without triggering a late fee. The due date is usually about 21 to 25 days after your statement closes. If you pay after the due date, Lane Bryant will charge a late fee, and the missed payment may be reported to credit bureaus.
To avoid late fees, pay at least the minimum amount shown on your statement by the due date. If you are close to the due date and worried about the payment arriving on time, make the payment a few days early. Online payments typically post the same day or next business day, but mailed checks can take longer, so do not rely on the mail if your due date is soon.
Frequently Asked Questions
What if I do not remember my card number to sign in?
If you do not have your physical card, check your email for your Lane Bryant account confirmation or statement. Your card number should appear there. If you cannot find it, call the customer service number associated with your account or visit a Lane Bryant store with a photo ID and they can look it up for you.
Can I pay my Lane Bryant card with a credit card instead of a bank account?
Most credit card issuers, including Lane Bryant, do not allow you to pay your bill with another credit card on their website. You can only pay with a bank account or debit card. If you want to use a credit card, you would need to use a third-party payment service, though this may come with fees.
How long does it take for a payment to show up in my account?
Online and phone payments typically post within one business day. If you mail a check, allow 7 to 10 business days for it to arrive and be processed. To be safe, mail payments at least two weeks before your due date so there is time for the check to clear.
What should I do if I see a payment on my statement that I did not make?
Log into your account and review the transaction details. If you do not recognize a charge, call the customer service number on the back of your card right away. A representative can investigate the charge and may be able to reverse it if it was fraudulent or made in error.
Can I change my payment due date?
Some credit card issuers allow you to request a different due date. Log into your account or call customer service to ask whether Lane Bryant offers this option. If they do, you may be able to move your due date to a day that works better with your pay schedule.