Access your Kohl's account to view and manage your payments
To log into your Kohl's payment account, go to www.kohls.com and select the account icon in the top right corner of the page. Enter your email address and password, then click "Sign In". If you have a Kohl's Credit Card or Kohl's Cash account, this same login gives you access to your payment history, current balance, and payment options.
If you do not yet have a Kohl's online account, you will need to create one before you can view your payment information. The account creation process takes a few minutes and requires your email address, a password you choose, and basic personal information.
Key Takeaways
- Log in at www.kohls.com using your email address and password to reach your account dashboard.
- Your online account shows your current balance, payment due date, and transaction history for both Kohl's Credit Card and Kohl's Cash purchases.
- You can set up automatic payments or make one-time payments directly from your account without calling customer service.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email.
Create a new Kohl's online account if you don't have one
Visit www.kohls.com and click the account icon in the top right. Select "Create Account" and enter your email address. Kohl's will send you a verification email — open it and click the link to confirm your email is real.
Return to the account creation page and set a password. Use at least 8 characters, including uppercase letters, lowercase letters, and numbers. Then enter your first name, last name, and date of birth. Accept the terms and conditions, then click "Create Account".
Once your account is created, you can log in when ready. Your Kohl's Credit Card or Kohl's Cash account information will appear in your dashboard within a few minutes.
Reset your password if you've forgotten it
On the Kohl's login page, click "Forgot Password" below the password field. Enter the email address associated with your account and click "Continue". Kohl's will send you a password reset email within a few minutes.
Open the email and click the reset link. You will be taken to a page where you can create a new password. Enter a password with at least 8 characters, including uppercase and lowercase letters and numbers. Click "Reset Password" to confirm.
You can now log in using your new password. If you do not receive the reset email within 10 minutes, check your spam or junk folder.
View your balance and payment history after logging in
Once you are logged in, your account dashboard shows your current balance, minimum payment due, and the date your payment is due. If you have both a Kohl's Credit Card and a Kohl's Cash account, each will appear as a separate card on your dashboard.
Click on any card to see your full transaction history, recent purchases, and any promotional offers tied to that account. You can view transactions from the past 12 months without scrolling through pages of data.
Make a payment from your online account
From your account dashboard, click the card you want to pay. Select "Make a Payment" and choose whether you want to pay the full balance, the minimum payment, or a custom amount you enter yourself.
Enter the bank account or debit card you want to pay from. Kohl's accepts payments from most U.S. bank accounts and major debit cards. Review the payment amount and due date, then click "Confirm Payment".
Your payment will process within one to two business days. Kohl's will send you a confirmation email with your payment reference number. You can check your updated balance in your account dashboard the next business day.
Set up automatic payments so you never miss a due date
From your account dashboard, click the card you want to set up for automatic payments. Select "Manage Auto Pay" and choose whether you want to pay the full balance or the minimum payment each month.
Enter the bank account or debit card you want to use, then select the day of the month when you want the payment to come out. Kohl's will process the payment on that date every month until you turn off automatic payments.
You can change or cancel automatic payments at any time by returning to "Manage Auto Pay" and selecting your new preference. Kohl's will send you a confirmation email each time your automatic payment processes.
Contact Kohl's customer service if you cannot log in
If you are having trouble logging in after resetting your password, try clearing your browser's cache and cookies, then try again. If that does not work, use a different web browser or try logging in from a different device.
You can also call Kohl's customer service at the number on the back of your Kohl's Credit Card or Kohl's Cash card. A representative can verify your identity and help you regain access to your account. Have your card number and date of birth ready when you call.
Frequently Asked Questions
What if I don't remember which email address I used to create my account?
Call Kohl's customer service with your card number and date of birth. A representative can look up the email address on file and help you reset your password using that address. You can find the customer service number on the back of your card.
Can I pay my Kohl's bill by phone instead of online?
Yes. Call the number on the back of your Kohl's Credit Card or Kohl's Cash card and follow the prompts to make a payment. A representative can also process a payment for you if you prefer to speak with someone.
How long does it take for my payment to show up in my account?
Payments typically post within one to two business days. Your available credit may update sooner, but your balance and transaction history will reflect the payment once it fully processes. Weekend and holiday payments may take longer.
Is it safe to enter my bank account information on the Kohl's website?
Kohl's uses encryption to protect your banking information when you make payments online. Your bank account details are not stored on the Kohl's website — they are processed through a find payment system and deleted after your payment completes.
Can I log into my Kohl's account on the Kohl's mobile app?
Yes. read the Kohl's app from the Apple App Store or Google Play Store, then log in using the same email address and password you use on the website. Your account information and payment options are the same in the app as they are online.