The Kohl's Credit Card login page is at kohls.com/account
To log into your Kohl's Credit Card account, go to kohls.com and click "Account" in the top right corner. You'll see a sign-in box where you enter your email address and password. If you've never logged in before, you'll need to create an account first — click "Create Account" and follow the prompts to set up your username and password.
Once you're logged in, you can view your current balance, recent transactions, due date, and minimum payment. You can also set up automatic payments, update your contact information, and read statements. The account page also shows your credit limit and available credit.
If you forget your password, click "Forgot Password?" on the login page. Kohl's will send you a reset link to the email address on file. Check your spam folder if you don't see it within a few minutes.
Key Takeaways
- Log in at kohls.com/account with your email and password to view your balance and payment options.
- You can set up automatic payments, view your credit limit, and read past statements from your account dashboard.
- If you forget your password, use the "Forgot Password?" link to reset it by email.
- You can also call Kohl's customer service at the number on the back of your card if you have trouble logging in.
- Your Kohl's Credit Card account is separate from your Kohl's shopping account, so you may need different login credentials for each.
What you can do once you're logged in
Your Kohl's Credit Card account dashboard shows your statement balance, the amount you owe, and your payment due date. You can also see your credit limit — the maximum amount you're allowed to charge — and how much credit you have left to use.
From your account, you can make a one-time payment toward your balance using a bank account or debit card. You can also set up automatic monthly payments so the same amount is charged to your bank account on the same day each month. This is useful if you want to make sure you never miss a payment.
You can read or view past statements going back several months. These statements show every purchase you made, any fees, interest charges, and your payment history. Keeping these records is helpful if you need to dispute a charge or track your spending.
Troubleshooting login problems
If you enter your email and password but the page says they're incorrect, make sure you're using the right email address — the one you gave when you opened the card. Passwords are case-sensitive, so check that Caps Lock is off. If you've tried several times and still can't log in, use the "Forgot Password?" option to reset it.
If the website is slow or won't load, try clearing your browser's cache and cookies, then reload the page. You can also try logging in from a different browser or device. If the problem continues, call the customer service number on the back of your card — they can help you reset your account or check whether there's a technical issue.
Some older browsers don't work well with the Kohl's website. If you're using Internet Explorer or an older version of Chrome, try updating your browser or switching to Firefox or Safari.
The difference between your Kohl's shopping account and your credit card account
Kohl's has two separate login systems. One is for shopping on kohls.com and managing your rewards — this is your Kohl's shopping account. The other is for managing your Kohl's Credit Card — the card itself, your balance, and your payments.
You may have different email addresses and passwords for each account. If you use the same email for both, you'll still have separate passwords. When you log in at kohls.com/account, you're accessing your credit card account, not your shopping account. If you want to check your rewards or past purchases, you'll need to log into your shopping account instead.
How to set up automatic payments
Automatic payments mean your bank account is charged the same amount on the same day each month. To set this up, log into your account, find the "Payments" or "Billing" section, and look for an option to schedule automatic payments. You'll need your bank account number and routing number.
You can choose to pay your full statement balance, your minimum payment, or a fixed amount you decide. If you choose to pay the full balance automatically, you won't carry a balance from month to month and won't pay interest. If you choose the minimum payment, you'll pay less each month but will owe interest on the remaining balance.
You can change or cancel automatic payments anytime from your account. If you cancel, you'll need to make manual payments to avoid late fees.
What to do if you don't remember opening a Kohl's Credit Card account
If you received a Kohl's Credit Card in the mail but don't remember explore for it, check the card itself for a customer service number. Call that number and ask them to confirm your identity and explain when the account was opened. They can tell you whether the account is in your name and whether someone else may have opened it without your knowledge.
If you believe the account is fraudulent, tell the customer service representative when ready. They can freeze the account and help you report it. You should also check your credit report at annualcreditreport.com to see whether other accounts have been opened in your name.
Frequently Asked Questions
Can I pay my Kohl's Credit Card bill by phone?
Yes. Call the customer service number on the back of your card and tell them you want to make a payment. Have your bank account information or debit card ready. You can also mail a check to the address shown on your statement.
What if I'm locked out of my account after too many wrong password attempts?
Your account may be temporarily locked for security. Wait 15 to 30 minutes, then try logging in again. If it's still locked, use the "Forgot Password?" link to reset your password. If that doesn't work, call customer service.
Do I need to create a Kohl's shopping account to use my credit card?
No. Your credit card account is separate. You can use the card in stores or online without having a shopping account. However, creating a shopping account lets you track rewards and past purchases.
Can I change my password from my account page?
Yes. Look for "Account Settings" or "Security Settings" in your account menu. You'll be asked to enter your current password before you can create a new one.
What should I do if I see a charge I don't recognize?
Log into your account and look at the transaction details. If you still don't recognize it, call customer service with the date and amount. They can help you dispute the charge if it was fraudulent or made in error.