Where to find the Holiday Inn login page
Holiday Inn's member login is on the IHG One Rewards website, not on Holiday Inn's main site. Go to ihgonerewards.com and look for the "Sign In" button in the top right corner. This takes you to the login screen where you enter your IHG One Rewards member number and password.
If you're staying at a Holiday Inn property and want to log in from your room or the lobby, ask the front desk for the Wi-Fi network name and password. Once connected, you can open any browser and navigate to ihgonerewards.com to sign in.
Holiday Inn is part of the IHG (InterContinental Hotels Group) family, so all Holiday Inn stays, points, and account settings live under the IHG One Rewards umbrella. There is no separate Holiday Inn-only login portal.
Key Takeaways
- Holiday Inn members log in through IHG One Rewards at ihgonerewards.com, not through a Holiday Inn-specific site.
- You need your IHG One Rewards member number and password to sign in; if you don't have these, you can create a new account on the same page.
- Once logged in, you can view your points balance, book rooms, manage reservations, and update your profile and payment methods.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email address.
What you can do after you log in
Once you're signed into your IHG One Rewards account, you can see your current points balance, check how many points you need for a free night, and view your membership tier (Silver, Gold, Platinum, and so on). The dashboard also shows your recent stays and any upcoming reservations.
You can book a room directly through your account and choose to pay with points, cash, or a combination of both. The site will show you which properties have point redemption options available. You can also add or change your payment method, update your contact information, and manage email preferences from your account settings.
Resetting a forgotten password
On the IHG One Rewards login page, click "Forgot Password" below the password field. Enter the email address associated with your account. IHG will send you a link to reset your password; check your inbox and spam folder if you don't see it within a few minutes.
Click the link in the email, create a new password, and return to ihgonerewards.com to sign in. Your new password should be at least eight characters long and include a mix of uppercase letters, lowercase letters, numbers, and symbols for security.
Creating a new IHG One Rewards account
If you don't have an IHG One Rewards account yet, you can create one on the same login page. Click "Create Account" or "Enroll Now" (the exact wording varies). You'll need to provide your first name, last name, email address, and a password.
After you create your account, you can start earning points on stays at any IHG property, including Holiday Inn, Holiday Inn Express, Crowne Plaza, and others. Points begin posting to your account after your first stay is completed and verified by the hotel.
Troubleshooting login problems
If you can't log in, first check that you're using the correct email address or member number. IHG One Rewards accounts are tied to the email you registered with, not to your phone number or name alone. If you're not sure which email you used, try the "Forgot Password" flow — it will tell you if the email is in the system.
If you see an error message saying your account is locked, wait 15 to 30 minutes and try again. IHG temporarily locks accounts after several failed login attempts to protect against unauthorized access. If the account remains locked after waiting, use the "Forgot Password" option to reset your credentials.
If you're using a public or shared computer, clear your browser's cache and cookies before logging in. Cached login information can sometimes cause conflicts. You can also try logging in from a different browser or device to rule out a technical issue with your current setup.
Linking your Holiday Inn reservation to your account
If you booked a room at Holiday Inn without logging in, you can still add that reservation to your account after the fact. Log into your IHG One Rewards account, go to your reservations, and look for an option to link or add a booking. You'll need your confirmation number and the email address you used when you made the reservation.
Linking your reservation before you check in ensures your stay is credited to your account and your points post correctly. If you forget to link it beforehand, contact the front desk during your stay and provide your IHG One Rewards member number; they can add it to your account manually.
Frequently Asked Questions
Do I need a separate login for each Holiday Inn location?
No. Your IHG One Rewards login works at every Holiday Inn property worldwide. You sign in once at ihgonerewards.com, and your account, points, and reservations are the same everywhere.
What if I have an old Holiday Inn account from before IHG took over?
Holiday Inn has been part of IHG since 2016. If you have an old account, contact IHG customer service with your old member number, and they can help you merge it with your current IHG One Rewards account or create a new one linked to your email.
Can I log in on the Holiday Inn mobile app?
Yes. read the IHG One Rewards app from the Apple App Store or Google Play Store, and sign in with the same member number and password you use on the website. The app shows your points, reservations, and nearby properties.
Is my password the same for the website and the mobile app?
Yes. You use one IHG One Rewards login across the website, the mobile app, and the phone line. If you change your password on the website, it updates everywhere.
What should I do if I see suspicious activity on my account?
Change your password when ready using the "Forgot Password" option, then contact IHG customer service to report the issue. They can review your account activity and help find it. Do not share your member number or password with anyone.