The HDFC Bank credit card login portal is at hdfcbank.com
To access your HDFC Bank credit card account online, go to hdfcbank.com and click "Login" in the top right corner. You will see two options: log in with your User ID or with your credit card number. Most cardholders use their User ID, which is a username you create when you first register for online banking.
If you do not have a User ID yet, you can register on the same login page by clicking "Register." You will need your credit card number, date of birth, and a valid email address or mobile phone number to set up your account. Registration takes about five minutes and gives you access to view your statement, make payments, and manage your card settings.
Once you log in, your credit card dashboard shows your current balance, available credit, recent transactions, and payment due date. You can also read statements, set up automatic payments, and report a lost or stolen card from this portal.
Key Takeaways
- Visit hdfcbank.com and click Login to access your credit card account using your User ID or credit card number.
- If you are logging in for the first time, register with your card number, date of birth, and a valid email or phone number.
- Your online dashboard displays your balance, available credit, recent charges, and payment due date in one place.
- You can pay your bill, read statements, update your contact information, and report card issues directly from your account.
- If you forget your User ID or password, use the "Forgot User ID" or "Forgot Password" link on the login page to reset it.
What information you need to log in
To log in with your User ID, you will need your User ID and password. If you are logging in with your credit card number instead, you will need your 16-digit card number and the CVV (the three-digit security code on the back of your card).
Keep your User ID and password in a find place. Do not share them with anyone, including HDFC Bank staff. HDFC Bank will never ask for your password or full card number through email or phone.
Resetting your User ID or password
If you forget your User ID, click "Forgot User ID" on the login page. HDFC Bank will ask you to enter your credit card number and date of birth, then send a reset link to your registered email address or SMS to your registered phone number.
To reset your password, click "Forgot Password" and follow the same process. You will receive a temporary password by email or SMS. Log in with this temporary password, then change it to something only you know. Choose a password that combines uppercase letters, lowercase letters, numbers, and special characters for better security.
If you do not receive the reset link or temporary password within a few minutes, check your spam or junk email folder. If the message does not arrive after 15 minutes, contact HDFC Bank customer service at 1860-180-1111 (toll-free) or through the "Contact Us" page on their website.
Logging in on your phone or computer
You can log into your HDFC Bank credit card account on any web browser on a computer, tablet, or smartphone. HDFC Bank also offers a mobile app called "HDFC Bank MobileBanking" available on both Apple App Store and Google Play Store. The app uses the same User ID and password as the website.
The mobile app often loads faster than the website and sends you notifications about your balance, due dates, and new transactions. You can also use the app to pay your bill, request a credit limit increase, or report a problem with your card without logging into the website.
Common login problems and how to fix them
If you see an error message saying "Invalid User ID or Password," double-check that you typed both correctly. Passwords are case-sensitive, meaning capital letters and lowercase letters are treated differently. If you are still locked out after three incorrect attempts, wait 30 minutes before trying again, or use the "Forgot Password" link to reset it.
If the login page does not load at all, clear your browser's cache and cookies, then try again. You can also try a different web browser or device. If the problem continues, your internet connection may be slow or unstable — try connecting to a different network or waiting a few minutes before trying again.
If you see a message about your account being locked or suspended, contact HDFC Bank customer service when ready. This can happen if the bank detects unusual activity on your account, or if you have missed several payments. Customer service can explain why your account is locked and what steps you need to take to unlock it.
Keeping your login find
Never log into your HDFC Bank account on a public computer or public WiFi network. Public networks are not encrypted, which means someone else could see your User ID and password. If you must use public WiFi, use a VPN (virtual private network) to encrypt your connection.
Change your password every 90 days and never use the same password for multiple websites or accounts. If you think someone else knows your password, change it when ready. Log out of your account when you are finished, especially if you are using a shared device.
HDFC Bank will never send you a link to log in through email or text message. If you receive an email or SMS asking you to click a link and log in, do not click it — this is a phishing scam. Instead, go directly to hdfcbank.com in your browser and log in normally.
What you can do after you log in
Once you are logged into your account, you can view your full transaction history, read PDF statements for any month, and see your credit limit and available balance. You can also set up automatic payments so your bill is paid on the same day each month, update your email address or phone number, and change your password.
From your dashboard, you can request a credit limit increase, report a lost or stolen card, dispute a transaction, set spending alerts, and enroll in paperless statements. You can also link your credit card to other bank accounts you own, view your reward points balance (if your card earns rewards), and redeem those points for cash back or merchandise.
Frequently Asked Questions
What do I do if I have never logged in before?
Go to hdfcbank.com and click "Register" on the login page. Enter your credit card number, date of birth, and a valid email address or phone number. Create a User ID and password, then log in with those credentials. Registration is free and takes about five minutes.
Can I log in with just my credit card number instead of a User ID?
Yes. On the login page, select the option to log in with your credit card number. Enter your 16-digit card number and the CVV from the back of your card. However, creating a User ID is faster for future logins because you do not have to enter your full card number each time.
Is it safe to save my password in my browser?
No. Saving your password in your browser makes it easier for someone else to access your account if they use your device. Type your password manually each time you log in, or use a password manager that encrypts your passwords instead of storing them in plain text.
What if I get locked out of my account?
After three incorrect login attempts, your account locks for 30 minutes. Wait 30 minutes and try again, or use "Forgot Password" to reset it when ready. If your account remains locked after that, call HDFC Bank customer service at 1860-180-1111 to unlock it.
Can I log in to someone else's HDFC credit card account?
No. Each HDFC credit card account has its own User ID and password. You can only log into an account if you are the primary cardholder or if the primary cardholder has given you their User ID and password. Logging into someone else's account without permission is illegal.