Access your Hawaiian Airlines Barclay card account online
To log in to your Hawaiian Airlines Barclay credit card account, go to hawaiianairlines.barclaycard.com and enter your username and password on the main login page. If you do not have an online account yet, you will need to register first using your card number, Social Security number, and other identifying information. Once you are logged in, you can view your balance, make payments, check your rewards balance, and read statements.
The login portal is separate from Hawaiian Airlines' main website. Even if you have a frequent flyer account with Hawaiian Airlines, your credit card account is managed through Barclaycard's system, so you cannot access it through the airline's site.
Key Takeaways
- Log in at hawaiianairlines.barclaycard.com with your username and password to view your card account.
- If you do not have an online account, you will need to register using your card number and personal information before you can log in.
- You can pay your bill, check your HawaiianMiles rewards balance, and view statements once you are logged in.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email or security questions.
Create an online account if you do not have one yet
When you first receive your Hawaiian Airlines Barclay card, you do not automatically have an online account. You must register yourself. Go to hawaiianairlines.barclaycard.com and select the option to register or create an account.
You will need your card number, the expiration date, your date of birth, and your Social Security number. Barclaycard will also ask you to create a username and password. Your username can be an email address or a custom name you choose. Your password should be at least 8 characters and include uppercase letters, lowercase letters, numbers, and a special character.
After you submit your registration information, Barclaycard will send you a confirmation email. Click the link in that email to set up your account. Once activated, you can log in when ready.
Reset your password if you forget it
On the hawaiianairlines.barclaycard.com login page, click "Forgot Password" or "Forgot Username" depending on what you need to recover. Barclaycard will ask you to enter your card number and date of birth to verify your identity.
You will then have the option to reset your password by email or by answering security questions you set up when you registered. If you choose email, Barclaycard will send you a link that expires in a few hours. Click it and create a new password. If you choose security questions, answer them on the screen and create a new password right away.
If you cannot remember your security questions or no longer have access to your email address, call Barclaycard customer service at the number on the back of your card. They can verify your identity over the phone and help you regain access to your account.
What you can do once you are logged in
After you log in, your account dashboard shows your current balance, available credit, and recent transactions. You can view a detailed statement for any month by selecting the date range you want. Statements are available for the past 24 months.
To make a payment, click the payment option in your account menu. You can pay from a bank account or debit card. Barclaycard processes payments when ready if you pay before 8 p.m. Eastern Time on a business day; otherwise, the payment posts the next business day. You can also set up automatic payments so your bill is paid on the same date each month.
Your HawaiianMiles rewards balance appears in a separate section of your account. You can see how many miles you have earned, how many you have redeemed, and your current total. The account also shows you any promotional offers or bonus mile opportunities tied to your card.
Contact Barclaycard if you cannot log in
If you have tried to reset your password and still cannot log in, or if you see an error message on the login page, call Barclaycard customer service at the number printed on the back of your card. Have your card number and date of birth ready when you call.
Customer service is available seven days a week, 24 hours a day. They can tell you whether your account is locked, whether there is a technical issue with the website, or whether you need to re-register. If your account has been locked due to multiple failed login attempts, they can unlock it for you over the phone.
Troubleshoot common login problems
If you see a message that your username or password is incorrect, make sure you are typing them exactly as you created them. Passwords are case-sensitive, meaning uppercase and lowercase letters are treated differently. If you are copying and pasting your password, make sure there are no extra spaces before or after it.
If the website will not load at all, try clearing your browser's cache and cookies, then refresh the page. You can also try logging in from a different browser or device to see whether the problem is specific to your computer. If the site is down for maintenance, Barclaycard usually posts a notice on the login page telling you when it will be back online.
If you are using a public or shared computer, always log out completely when you are finished. Do not save your password in your browser, and do not check the "remember me" box on the login page, because this leaves your account vulnerable to anyone who uses that computer after you.
Frequently Asked Questions
Can I log in to my Hawaiian Airlines Barclay card account on the Hawaiian Airlines website?
No. Your credit card account is managed by Barclaycard, not Hawaiian Airlines. You must log in at hawaiianairlines.barclaycard.com. Your Hawaiian Airlines frequent flyer account is separate and has its own login.
What should I do if I registered but never received a confirmation email?
Check your spam or junk folder first. If the email is not there, go back to hawaiianairlines.barclaycard.com and try registering again with the same information. You can also call Barclaycard customer service to confirm your registration was received and to have them resend the confirmation email.
Can I change my username or password after I have registered?
Yes. Once you are logged in, look for an account settings or profile section in your account menu. You can update your password there. To change your username, you may need to call Barclaycard customer service, as some account settings cannot be changed online.
Is it safe to log in to my card account on a public Wi-Fi network?
It is safer to use your home or mobile network. If you must use public Wi-Fi, make sure the website address starts with "https://" (not "http://"), which means the connection is encrypted. Avoid logging in on public computers at libraries or internet cafes, because malware or keyloggers could capture your password.
How long does it take to receive my card in the mail so I can register online?
Hawaiian Airlines Barclay cards typically arrive within 7 to 10 business days of approval. You cannot register for an online account until you have your physical card number. Once it arrives, register right away so you can start managing your account and tracking your rewards.