Where to find the Hawaiian Airlines credit card login
Hawaiian Airlines credit card accounts are managed through the Bank of Hawaii website, not through Hawaiian Airlines itself. You'll log in at the Bank of Hawaii portal, select the credit card option, and enter your username and password there. The card is issued by Bank of Hawaii, so that's where your account lives.
If you're logging in for the first time after receiving your card, you'll need to set up your online account before you can access it. Bank of Hawaii sends instructions with your physical card, or you can go directly to the Bank of Hawaii website and look for the credit card enrollment link.
Bookmark the Bank of Hawaii login page so you don't accidentally land on a phishing site. Scammers sometimes create fake login pages that look nearly identical to the real one. The real Bank of Hawaii website address is straightforward and does not have extra words or numbers in it.
Key Takeaways
- Hawaiian Airlines credit cards are issued by Bank of Hawaii, so you log in through Bank of Hawaii's website, not Hawaiian Airlines' site.
- New cardholders must enroll their account online before first login, using the enrollment link that comes with the physical card or on the Bank of Hawaii website.
- You'll need your card number and a password you create during enrollment to log in each time.
- If you forget your password, Bank of Hawaii offers a reset option on the login page that verifies your identity before letting you create a new one.
Setting up your account for the first time
When your Hawaiian Airlines credit card arrives, the envelope includes a letter with instructions for online enrollment. You'll visit the Bank of Hawaii website, find the credit card section, and click the enrollment or "set up your card" link. You'll enter your card number, the last four digits of your Social Security number, and your date of birth to verify your identity.
After verification, you'll create a username and password. Choose a password that's at least 8 characters long and includes uppercase letters, lowercase letters, and numbers. Bank of Hawaii requires this combination for security. Write your username and password down somewhere safe—not on a sticky note on your monitor, but in a password manager or a locked drawer.
Once enrollment is complete, you can log in when ready. Your account will show your current balance, recent transactions, and payment options. You can also set up automatic payments or view your rewards balance if you enrolled in a rewards program with your card.
What you can do after logging in
Once you're logged into your Bank of Hawaii account, you can check your statement, make a payment, update your contact information, and read transaction history. If your card is linked to a Hawaiian Airlines rewards program, you'll see your points or miles balance in the account dashboard.
You can also set up alerts for large purchases, low balances, or payment due dates. These alerts come to your email or phone, depending on how you configure them. Setting up alerts is one of the fastest ways to catch fraud early if someone uses your card without permission.
If you need to dispute a charge or report the card lost or stolen, you can do that through the account portal or by calling the customer service number on the back of your card. The phone number is always the fastest route for urgent issues like a lost card.
Resetting your password if you forget it
On the Bank of Hawaii login page, look for a link that says "Forgot your password?" or "Reset password." Click it and enter your username or the email address associated with your account. Bank of Hawaii will send you a link via email that lets you create a new password.
The reset link usually expires after a few hours, so check your email right away. If you don't see the email, check your spam folder—sometimes password reset emails get filtered there by mistake. If you still can't find it after 10 minutes, go back to the login page and request a new reset link.
If you can't remember your username either, call the customer service number on the back of your card. They can verify your identity and help you recover both your username and reset your password over the phone.
Protecting your login information
Never share your username, password, or card number with anyone, including Bank of Hawaii employees. Bank of Hawaii will never ask for your password via email or phone. If someone claiming to be from Bank of Hawaii asks for your password, hang up or delete the message and call the number on the back of your card instead.
Log out of your account every time you finish, especially if you're using a shared computer or a public WiFi network. Look for a "Log out" or "Sign out" button, usually in the top right corner of the page. Don't just close the browser—actually click the logout button to end your session.
Use a strong, unique password that you don't use for any other account. If a hacker gets your Bank of Hawaii password, you don't want them to be able to log into your email, social media, or other financial accounts with the same password. A password manager like Bitwarden or 1Password can generate and store strong passwords for you.
Troubleshooting common login problems
If you're getting an error message that says "username or password incorrect," double-check that you're typing them exactly as you created them. Passwords are case-sensitive, meaning capital letters and lowercase letters are different. If you're still stuck, use the password reset link to create a new password.
If the website won't load at all, try a different browser or clear your browser's cache and cookies. Sometimes old cached data prevents a page from loading correctly. You can also try logging in from a different device—your phone instead of your computer, for example—to see if the problem is with your device or with the website itself.
If you're locked out of your account after too many failed login attempts, Bank of Hawaii usually locks the account temporarily for security. Wait 15 to 30 minutes and try again, or use the password reset link. If you're still locked out after that, call customer service on the back of your card.
Frequently Asked Questions
Is the Hawaiian Airlines credit card login the same as the Hawaiian Airlines frequent flyer account login?
No. Your Hawaiian Airlines frequent flyer account (HawaiianMiles) is separate from your credit card account. The credit card account is through Bank of Hawaii. You may be able to link them together so your credit card purchases earn miles, but you log into each one separately.
What should I do if I think someone else logged into my account?
Change your password when ready using the reset link on the login page. Then call the customer service number on the back of your card and tell them you suspect unauthorized access. They can review your recent transactions and help you dispute any charges you didn't make.
Can I log in to my Hawaiian Airlines credit card account on the Hawaiian Airlines website?
No. You must log in through the Bank of Hawaii website. Hawaiian Airlines does not host credit card account logins. If you see a login option on the Hawaiian Airlines website, it's for your frequent flyer account, not your credit card account.
Do I need to enroll every time I log in?
No. You enroll once when you first get your card. After that, you just log in with your username and password. Enrollment is a one-time setup step.
What if I can't find the Bank of Hawaii credit card login link?
Call the customer service number on the back of your card. They can walk you through the enrollment process or send you a direct link to the login page. This is faster than searching the Bank of Hawaii website on your own.