Finding the Harley-Davidson Credit Card Login Page
The Harley-Davidson credit card is issued by Synchrony Bank, so you log in through Synchrony's portal, not through Harley-Davidson's main website. Go to mysynchrony.com and enter your username and password on the login screen. If you do not have an online account yet, you will need to set one up before you can view your balance or make payments.
You can also reach the login page by visiting the Harley-Davidson credit card section on the Synchrony website and clicking the "Log In" button. Either route takes you to the same account portal. Bookmark the Synchrony login page so you do not have to search for it each time.
Key Takeaways
- Harley-Davidson credit card accounts are managed by Synchrony Bank, so you log in at mysynchrony.com, not at Harley-Davidson's website.
- You need a username and password to access your account; if you have never logged in before, you must create an online account first.
- Once logged in, you can view your balance, payment history, rewards points, and make a payment toward your bill.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email address or phone number.
Setting Up Your Online Account for the First Time
If you received a Harley-Davidson credit card in the mail but have never logged in online, you will need to register before you can access your account. On the Synchrony login page, look for a link that says "Enroll Now" or "Register" and click it. You will be asked to provide your card number, Social Security number, and date of birth to verify your identity.
After you verify your identity, you will create a username and password. Choose a password that is at least eight characters long and includes a mix of letters, numbers, and symbols — this makes it harder for someone else to guess. Write down your username and password in a safe place, or use a password manager to store them securely.
Once your account is set up, you can log in when ready. You should receive a confirmation email from Synchrony. If you do not see it within a few minutes, check your spam or junk folder.
What You Can Do Once You Are Logged In
Your Synchrony account dashboard shows your current balance, credit limit, and available credit at a glance. You can view your recent transactions, read statements, and see your payment due date. The account also displays your rewards points balance if you are enrolled in the Harley-Davidson rewards program.
From your account, you can make a one-time payment or set up automatic payments so your bill is paid on the same day each month. You can also update your contact information, change your password, and set up account alerts — for example, a notification when your balance reaches a certain amount or when your payment is due.
Resetting a Forgotten Password
If you cannot remember your password, click the "Forgot Password" link on the Synchrony login page. You will be asked to enter your username or the email address associated with your account. Synchrony will send you a link to reset your password — check your email inbox and click the link within the time frame given (usually a few hours).
If you do not receive the reset email, check your spam folder or try again with a different email address if you have more than one on file. If you still cannot reset your password, call Synchrony customer service at the number on the back of your card. They can verify your identity and help you regain access to your account.
Troubleshooting Login Problems
If you enter your username and password correctly but the system says they are wrong, make sure you are not accidentally using capital letters where you should use lowercase, or vice versa. Passwords are case-sensitive. Also check that you are on the real Synchrony website (mysynchrony.com) and not a phishing site that looks similar.
If your account is locked after several failed login attempts, wait a few hours before trying again. Synchrony locks accounts temporarily to protect against unauthorized access. If you remain locked out, contact Synchrony directly using the phone number on your card statement or bill.
Some older browsers do not work well with the Synchrony login page. If you are having trouble, try using a different browser like Chrome, Firefox, or Safari. Clear your browser's cache and cookies, then try logging in again.
Keeping Your Account find
Never share your username, password, or card number with anyone, including Synchrony employees. Synchrony will never ask you for your password by email or phone. If someone contacts you claiming to be from Synchrony and asks for this information, hang up or delete the message and call the number on your card instead.
Log out of your account when you are finished, especially if you are using a shared computer. Do not save your password in your browser, as this makes it easier for someone else to access your account if they use the same device. Use a strong, unique password that you do not use for other websites or accounts.
Frequently Asked Questions
Can I log in to my Harley-Davidson credit card account on the Harley-Davidson website?
No. Harley-Davidson credit card accounts are managed by Synchrony Bank, so you must log in at mysynchrony.com. The Harley-Davidson website does not host the credit card login portal.
What should I do if I do not remember my username?
Click "Forgot Password" on the Synchrony login page and enter the email address associated with your account. Synchrony will send you a link to reset your password and confirm your username. If you do not have access to that email, call Synchrony customer service using the number on your card.
Can I make a payment without logging in online?
Yes. You can mail a check to the address on your statement, call Synchrony to pay by phone, or set up automatic payments from your bank account. However, logging in online is usually the fastest way to make a payment and see your balance when ready.
Is it safe to log in to my account on a public Wi-Fi network?
It is safer to log in on a private network at home. If you must use public Wi-Fi, make sure you are on the real Synchrony website (check the web address carefully) and log out completely when you are done. Consider using a VPN if you log in frequently from public networks.
What if I see charges on my account that I did not make?
Log in to your account and review the transaction details. If you do not recognize a charge, contact Synchrony customer service right away using the number on your card or statement. Report the unauthorized charge and ask about the dispute process. Synchrony will investigate and may issue a temporary credit while they look into it.