Where to find the Harley-Davidson credit card login
The Harley-Davidson credit card is issued by Synchrony Bank. To log in to your account, you go to Synchrony's cardholder portal, not a Harley-Davidson website. The login page is at www.mysynchrony.com.
When you arrive at that page, you will see a login box asking for your username and password. If you have not yet created an online account, you can set one up on the same page by selecting the option to register as a new user. You will need your card number and other identifying information to complete registration.
Synchrony also offers a mobile app called the Synchrony Mobile app, available on iOS and Android. You can log in there with the same username and password you use on the website.
Key Takeaways
- The Harley-Davidson credit card login is through Synchrony Bank at www.mysynchrony.com, not through Harley-Davidson directly.
- You will need a username and password to log in; if you do not have an account yet, you can register on the same page using your card number.
- The Synchrony Mobile app offers the same login and account features as the website.
- Once logged in, you can view your balance, make payments, and check your rewards or cash back balance.
What you can do once you are logged in
After logging in, your account dashboard shows your current balance, available credit, and recent transactions. You can review your full statement and read past statements as PDF files, which is useful if you need them for records or tax purposes.
Payment is handled through the same portal. You can make a one-time payment or set up automatic payments on a date you choose each month. Synchrony also shows your rewards or cash back balance if your card includes those benefits, and you can see how much you have earned in the current period.
If you have questions about a specific charge or need to report fraud, the account portal includes a messaging tool to contact Synchrony's customer service directly. You can also call the customer service number on the back of your card.
If you forget your username or password
On the www.mysynchrony.com login page, select "Forgot username?" or "Forgot password?" depending on what you need to recover. Synchrony will ask you to verify your identity using information from your account, such as your card number, Social Security number, or date of birth.
Once you verify your identity, Synchrony will send a password reset link to the email address on file. Follow that link to create a new password. If you cannot remember your username, Synchrony will display it or send it to your email after you verify who you are.
If you have trouble with the online recovery process, call the customer service number on the back of your card and speak to a representative who can help you regain access.
Security and protecting your account
When you log in from a public computer or shared device, always log out completely when you are finished. Do not save your password in the browser, and do not use the "remember me" option on public computers.
Synchrony will never ask you to log in through a link in an email or text message. If you receive an email claiming to be from Synchrony asking you to verify your account, do not click the link. Instead, go directly to www.mysynchrony.com or call the number on your card to verify whether the message is real.
If you notice unauthorized charges on your account, log in and report them through the messaging tool, or call customer service when ready. Reporting fraud quickly protects you under the card's fraud liability policy.
Troubleshooting common login problems
If you enter your username and password correctly but the page says they are wrong, wait a few minutes and try again. Sometimes the system is temporarily slow. If the problem continues, use the "Forgot password?" link to reset your password, even if you remember it.
If the website is not loading at all, try clearing your browser's cache and cookies, then visit www.mysynchrony.com again. If you are using an older browser, update it to the latest version. The Synchrony website works best on current versions of Chrome, Firefox, Safari, or Edge.
If you are locked out of your account after several failed login attempts, Synchrony temporarily blocks access for security. Wait 24 hours before trying again, or call customer service to have the lock removed sooner.
Frequently Asked Questions
Is the Harley-Davidson credit card login the same as Synchrony's other cards?
Yes. All Synchrony-issued cards use the same www.mysynchrony.com login portal and the same username and password. If you have other Synchrony cards, you can view all of them in one account.
Can I pay my Harley-Davidson credit card bill without logging in?
Yes. You can mail a check to the address on your statement, pay by phone by calling the number on your card, or set up automatic payments through your bank's bill pay system. However, logging in lets you see your balance and payment history anytime.
What should I do if I think someone else is using my account?
Log in and check your recent transactions when ready. If you see charges you did not make, report them through the account messaging tool or call customer service right away. Do not delay, as reporting fraud quickly is important for your protection.
Can I change my password after I log in?
Yes. Once you are logged in, look for a "Settings" or "Security" section in your account menu. You can change your password there without logging out. Synchrony will ask you to enter your current password before you create a new one.