Where to log into your Frontier Airlines credit card
Frontier Airlines offers a co-branded credit card through Synchrony Bank. To log into your account, you go to Synchrony's cardholder portal, not Frontier's main website. The login page is at www.mysynchrony.com. You will need your card number and PIN or password to enter.
Synchrony manages the card account itself — billing, payments, statements, and rewards — separate from your Frontier frequent flyer account. The two accounts do not share a login. If you have a Frontier frequent flyer account for booking flights, that uses a different username and password through Frontier's own website.
Key Takeaways
- The Frontier Airlines credit card is managed by Synchrony Bank, so you log in at mysynchrony.com, not through Frontier's website.
- You will need your card number and either a PIN or password you created when you first set up online access.
- Your credit card account and your Frontier frequent flyer account are separate and have different logins.
- If you have forgotten your password, Synchrony's site has a reset option that sends a link to your email or phone.
- You can also call Synchrony's customer service number on the back of your card to manage your account by phone.
What you can do after you log in
Once you are logged into your Synchrony account, you can view your current balance, recent transactions, and available credit. You can also set up automatic payments, make a one-time payment, read or view statements, update your contact information, and report a lost or stolen card.
The portal also shows your rewards balance if you have earned any through the card. Frontier Airlines credit card rewards are typically posted as statement credits or miles that can be transferred to your Frontier frequent flyer account, depending on the card terms at the time you opened it.
If you have forgotten your password
On the Synchrony login page, select "Forgot Password?" below the login fields. Synchrony will ask you to enter your card number and either your email address or phone number. They will send a password reset link to whichever you choose.
Click the link in the email or text message and follow the prompts to create a new password. The link usually expires after a few hours, so complete the reset soon after you receive it. If you do not receive the email or text, check your spam folder or request a new link.
If you cannot remember your card number
If you do not have your card with you and cannot remember the number, call the customer service number on your statement or contact Synchrony directly. You will need to verify your identity by providing your Social Security number, date of birth, and other personal information. Once verified, a representative can help you reset your password or retrieve your account information.
You can also log in using your email address instead of your card number on some versions of the Synchrony site, though this depends on how your account was originally set up. If you see an email login option, try that first.
Setting up mobile access
Synchrony offers a mobile app called the Synchrony Mobile App, available on iOS and Android. You can read it from the App Store or Google Play and log in with the same username and password you use on the website. The app lets you check your balance, make payments, and view transactions on the go.
Some cardholders find the app faster than the website for quick tasks like checking a balance or making a payment. You can also set up push notifications so Synchrony alerts you when a payment is due or when a large charge posts to your account.
Linking your credit card to your Frontier frequent flyer account
Your Frontier Airlines credit card and your Frontier frequent flyer account are managed separately, but you can link them so that purchases on the card earn miles in your frequent flyer account. To do this, log into your Frontier frequent flyer account on Frontier's website, find the settings or account section, and look for an option to link a credit card.
You will need your card number and the email address associated with your Synchrony account. Once linked, new purchases should automatically post miles to your frequent flyer account. Check your frequent flyer account a few days after making a purchase to confirm the miles have posted.
Frequently Asked Questions
Is mysynchrony.com the official Synchrony login site?
Yes. Synchrony's official cardholder portal is mysynchrony.com. Be cautious of any other site claiming to be Synchrony's login page, as phishing sites sometimes mimic the real one. Always type the address directly into your browser or use a bookmark you created yourself.
Can I log into my Frontier Airlines credit card through the Frontier website?
No. The Frontier Airlines credit card is issued and managed by Synchrony Bank, not by Frontier Airlines. You must log in through Synchrony's portal at mysynchrony.com. Your Frontier frequent flyer account is separate and has its own login on Frontier's website.
What should I do if I see unauthorized charges on my account?
Log into your Synchrony account and look for a "Report Fraud" or "Dispute a Transaction" option, usually found in the account settings or help section. You can also call the number on the back of your card to report fraud by phone. Synchrony will investigate and may issue a temporary credit while they review the charge.
How do I make a payment from the Synchrony portal?
After logging in, look for a "Make a Payment" button, usually on the account dashboard. You can pay from a bank account, debit card, or sometimes a credit card. Enter the amount and the date you want the payment to post. Payments typically take one to three business days to reach your account.
Can I change my password after I log in?
Yes. Once logged in, go to your account settings or security settings and look for a "Change Password" option. You will need to enter your current password and then create a new one. Make sure your new password is strong and different from passwords you use on other sites.