Access your Fit Credit Card account online
To log into your Fit Credit Card account, go to fitcreditcard.com and select the login button in the top right corner. Enter your username or email address and password, then click Sign In. If you have enrolled in two-factor authentication, you will receive a code on your phone or email — enter that code to complete login.
Your Fit Credit Card login gives you access to your balance, recent transactions, payment history, and credit limit. You can also update your contact information, set up payment reminders, and read statements from this portal.
Key Takeaways
- Visit fitcreditcard.com and click the login button to enter your username or email and password.
- If you have set up two-factor authentication, you will need to enter a verification code sent to your phone or email.
- From your account dashboard, you can view your balance, make payments, and read statements.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email address.
- You can enroll in paperless statements and payment reminders through your account settings.
What to do if you forget your password
Click the "Forgot Password" link on the Fit Credit Card login page. Enter the email address or username associated with your account. Fit will send you a password reset link to your email inbox — check your spam folder if you do not see it within a few minutes.
Click the reset link and create a new password. Your password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character (such as ! or @). Once you have created your new password, return to the login page and sign in with your new credentials.
Enrolling in two-factor authentication
Two-factor authentication adds a security layer to your account by requiring a second verification step after you enter your password. To set this up, log into your account, go to Settings, and select Security Options. Choose "Enable Two-Factor Authentication."
Fit will ask you to verify your phone number or email address. You will receive a code each time you log in from a new device or browser. This code is valid for a limited time, so enter it promptly. If you do not receive the code, you can request a new one or use a backup method if you have set one up.
Viewing your balance and recent transactions
Once you are logged in, your account dashboard shows your current balance, available credit, and recent transactions. Transactions typically appear within one business day of posting. You can filter transactions by date range or transaction type to find specific charges.
If you see a transaction you do not recognize, contact Fit Credit Card customer service through the Contact Us page in your account portal. Have the transaction date and amount ready when you call. Fit will investigate unauthorized charges and may issue a credit while the investigation is underway.
Making a payment from your account
From your account dashboard, select the Payments tab. Enter the amount you want to pay and choose your payment date. You can pay from a bank account (ACH transfer) or a debit card. Bank transfers typically process within one to three business days; debit card payments usually post the same day.
You can set up automatic recurring payments so your bill is paid on the same date each month. To do this, go to Payments, select "Set Up Automatic Payment," and choose your payment amount and date. You can change or cancel automatic payments at any time from the same menu.
Downloading statements and tax documents
Your account portal stores statements going back several years. To read a statement, go to Statements, select the month and year you need, and click read. Statements are saved as PDF files. You can also enroll in paperless statements so you receive an email notification each time a new statement is ready instead of receiving paper mail.
If you need a tax document such as a 1099 form (if you earned rewards or had interest charged), these are usually available in your account portal under Documents or Tax Information. The timing varies by year — check your portal in January or contact customer service to confirm when tax documents will be posted.
Updating your account information
To change your address, phone number, or email, log in and go to Account Settings or Profile. Update the information you need to change and click Save. Changes to your address or phone number take effect when ready. If you change your email address, Fit may send a confirmation email to both your old and new addresses.
If you need to update your name due to marriage, divorce, or legal change, contact Fit customer service directly. You will need to provide legal documentation such as a marriage certificate or court order. Name changes cannot be made through the online portal.
Troubleshooting login problems
If you cannot log in, first check that you are using the correct website: fitcreditcard.com. Verify that Caps Lock is off and that you are entering your username or email exactly as it appears in your account. If you still cannot log in after checking these details, use the "Forgot Password" link to reset your password.
If your account has been locked due to multiple failed login attempts, wait 15 to 30 minutes before trying again. If you continue to have trouble, contact Fit customer service through the Contact Us link on the login page. Have your account number or the last four digits of your Social Security number ready when you call.
Frequently Asked Questions
Can I log in on my phone or tablet?
Yes. The Fit Credit Card website works on mobile browsers, and Fit also offers a mobile app available on iOS and Android. You can log in using the same username and password on any device. If you use the app, you may be able to use biometric login (fingerprint or face recognition) for faster access.
What should I do if I think someone else logged into my account?
Change your password when ready using the "Forgot Password" link. Then log back in and review your recent transactions and account settings for any unauthorized changes. Contact Fit customer service right away to report the suspected unauthorized access. Fit can review your account activity and help find it.
Why does my login keep timing out?
The Fit portal logs you out after a period of inactivity for security reasons — typically 15 to 30 minutes. If you are logged out while you are actively using your account, clear your browser cache and cookies, then try logging in again. If the problem continues, try a different browser or contact customer service.
Can I use the same password for my Fit account and other accounts?
You can, but it is not recommended. Using the same password across multiple accounts means that if one account is compromised, all your accounts are at risk. Create a unique password for your Fit Credit Card account. Consider using a password manager to store and organize your passwords securely.
How do I log out of my account?
Look for the Sign Out or Logout button, usually in the top right corner of your account dashboard or in the menu. Click it to end your session. Always log out when you are finished, especially if you are using a shared device.