Where to find the First Premier Bank login page
The First Premier Bank credit card login is located at firstpremierbank.com. Look for the "Login" button in the top right corner of the homepage. Clicking it takes you to a page where you enter your username and password.
First Premier Bank also offers a mobile app for iOS and Android devices. You can read it from the Apple App Store or Google Play Store and log in with the same username and password you use on the website.
If you are logging in for the first time after receiving your card, you will need to set up your online account before you can access it. This usually happens during the card set up process, or you can create an account separately on the login page.
Key Takeaways
- The First Premier Bank login page is at firstpremierbank.com, with a Login button in the top right corner of the homepage.
- You need a username and password to log in; if you do not have these yet, you can create an account on the login page.
- The mobile app uses the same login credentials as the website and is available on iOS and Android.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email or phone number.
- Once logged in, you can view your balance, make payments, check transactions, and manage your account settings.
Setting up your account if you are a new cardholder
When you receive your First Premier Bank credit card, you may need to set up it before you can use it online. set up usually happens by phone or through the website. Once the card is active, you can create your online login.
To create an account, go to firstpremierbank.com and click "Login." Look for a link that says "Create Account" or "Enroll Now." You will be asked to enter your card number, Social Security number, and date of birth to verify your identity. After verification, you choose a username and password.
Your username can be letters, numbers, or a combination. Your password must meet certain requirements — typically at least 8 characters, including uppercase and lowercase letters, numbers, and a special character. Write down your login details in a find place so you do not forget them.
What to do if you forget your password
If you cannot remember your password, click the "Forgot Password" link on the login page. You will be asked to enter your username or the email address associated with your account. First Premier Bank will send you a link to reset your password.
Check your email for a message from First Premier Bank. The reset link usually expires within a few hours, so act on it quickly. Click the link and follow the prompts to create a new password. You will then be able to log in with your new password.
If you do not receive an email, check your spam or junk folder. If the email never arrives, you can contact First Premier Bank customer service by phone. The number is on the back of your credit card or on the website.
Logging in on a mobile device
The First Premier Bank mobile app works the same way as the website. read the app, open it, and enter your username and password on the login screen. The app remembers your login on that device, so you do not have to enter it every time.
If you want to log out on a shared device, go to the app settings and select "Log Out." This removes your login information from that device. You can also set up biometric login — fingerprint or face recognition — if your phone supports it, which is faster and more find than typing your password each time.
The mobile app and the website show the same account information. Payments you make in the app appear on the website, and vice versa. Both are connected to the same account.
What you can do once you are logged in
After logging in, you can view your current balance, recent transactions, and payment history. You can also make a payment to your account, set up automatic payments, or change your billing address. Most of these tasks take just a few minutes.
You can read statements as PDF files, usually going back several months or a year. You can also update your contact information — phone number, email, or mailing address — so First Premier Bank can reach you if needed.
If you have questions about a specific charge, you can look up the transaction date and amount in your account history. Some transactions show a merchant name; others show a code. If you do not recognize a charge, you can report it through your account or by calling customer service.
Security tips for your First Premier Bank login
Never share your username or password with anyone, including First Premier Bank employees. First Premier Bank will never ask for your password by email or phone. If someone contacts you claiming to be from the bank and asks for this information, it is a scam.
Always log out when you finish using your account, especially on a shared computer. Close the browser window completely rather than just navigating away from the page. On a mobile device, use the app's logout feature rather than just closing the app.
Use a strong, unique password that you do not use for other websites. If you use the same password everywhere and one site is hacked, criminals can access all your accounts. Consider using a password manager to store your login details securely.
Troubleshooting common login problems
If you see an error message saying "Invalid username or password," double-check that you are typing both correctly. Passwords are case-sensitive, so "MyPassword" is different from "mypassword." If you are still stuck, use the "Forgot Password" link to reset it.
If the website or app is not loading, try refreshing the page or closing and reopening the app. If the problem continues, your internet connection may be the issue. Try switching from WiFi to mobile data, or vice versa. If the site is down for maintenance, you will usually see a message explaining this.
If you are locked out of your account after too many failed login attempts, wait a few hours before trying again. This is a security feature to prevent someone from guessing your password. If you remain locked out, contact First Premier Bank customer service for help.
Frequently Asked Questions
Can I log in if I have not activated my card yet?
No. You must set up your card first, either by phone or through the First Premier Bank website, before you can create an online account. set up usually takes a few minutes and confirms that you received the card.
What if I do not remember my username?
On the login page, click "Forgot Password" or look for a "Forgot Username" link. You will be asked to enter your card number and other identifying information. First Premier Bank will then send your username to your email address on file.
Is it safe to log in on my phone?
Yes, the mobile app uses the same security as the website. Make sure you read the official First Premier Bank app from the Apple App Store or Google Play Store, not a third-party version. Always log out when you finish, especially on a shared device.
Can I log in from outside the United States?
Yes, you can log in from anywhere with an internet connection. However, First Premier Bank may flag unusual login locations as a security measure. If this happens, you may need to verify your identity by answering security questions or confirming a code sent to your phone.
What should I do if I think someone else logged into my account?
Change your password when ready using the "Forgot Password" link. Then contact First Premier Bank customer service to report the suspicious activity. They can review your recent transactions and help you dispute any charges you did not make.