Access your First National credit card account online
To log into your First National credit card account, go to the First National Bank website and look for the "Login" or "Sign On" button, usually in the top right corner of the homepage. Enter your username and password, then select "Sign In." If you have not yet created an online account, you will need to register first by providing your card number, Social Security number, and other identifying information.
First National's login portal works on desktop browsers and through their mobile app. The process is the same on both: enter your credentials and proceed. If you are logging in from a new device, the bank may send a verification code to your email or phone number as a security step.
Key Takeaways
- Visit the First National Bank website and click the login button at the top of the page to reach the sign-in screen.
- You will need a username and password; if you do not have an account yet, you must register using your card number and personal information.
- First National may ask you to verify your identity with a code sent to your email or phone when you log in from a new device.
- You can also log in through the First National mobile app using the same username and password as the website.
Create an online account if you do not have one yet
If you have a First National credit card but have never logged in online, you will need to set up an account first. Go to the First National Bank website and select "Enroll" or "Register" — the exact wording depends on which First National location you bank with, as the bank operates in multiple states.
During registration, you will provide your card number, the expiration date, your Social Security number, and your date of birth. First National will verify this information against their records. Once verified, you will create a username and password. Write these down or store them in a password manager so you do not forget them.
After you complete registration, you can log in when ready. Your account will show your current balance, recent transactions, and payment options.
Reset your password if you forget it
On the First National login page, look for a link that says "Forgot Password" or "Forgot Username." Click it and enter the email address or phone number associated with your account. First National will send you a link or code to reset your password.
Follow the link in the email or enter the code on the reset page, then create a new password. Your new password should be at least 8 characters long and include a mix of letters, numbers, and symbols. Once you have set your new password, you can log in as usual.
If you do not receive the reset email within a few minutes, check your spam folder. If you still cannot find it, call the customer service number on the back of your credit card — they can verify your identity and help you reset your password over the phone.
Use two-factor authentication for added security
First National offers the option to turn on two-factor authentication, which adds an extra layer of protection to your account. When this feature is on, you will receive a code via text message or email each time you log in from a new device or browser.
To enable two-factor authentication, log into your account, go to "Settings" or "Security," and look for the option to turn on two-factor verification. Choose whether you want codes sent to your phone or email, then save your choice. From that point forward, you will need to enter the code sent to you before you can access your account on a new device.
This step takes only a few seconds and prevents someone else from logging in even if they have your username and password.
What to do if you cannot log in
If you enter your username and password correctly but the system will not let you in, try clearing your browser's cache and cookies, then log in again. Sometimes stored data from an old session blocks a new login.
If that does not work, check whether your account is locked. First National locks accounts temporarily after several failed login attempts as a security measure. Wait 30 minutes, then try again. If your account remains locked, call the number on the back of your card and speak to a representative who can unlock it.
You may also see an error message if your account has been closed or if there is a problem with your card. The error message usually explains what went wrong. If the message is unclear, customer service can tell you exactly what the issue is and how to fix it.
Log in through the First National mobile app
read the First National Bank mobile app from the Apple App Store or Google Play Store. Open the app and tap "Sign In," then enter your username and password — the same ones you use on the website.
The mobile app shows the same information as the website: your balance, transactions, and payment options. Many people find the app faster for checking their balance or making a quick payment because it is already on their phone. You can also set up push notifications so the app alerts you when a payment is due or when a large charge posts to your card.
Frequently Asked Questions
Do I need a different username and password for the mobile app?
No. The username and password you create for the website work on the mobile app as well. You use the same login credentials for both.
What if I see a message saying my account is locked?
Your account locks temporarily after several incorrect password attempts. Wait 30 minutes and try again. If it stays locked, call the customer service number on your card and a representative will unlock it for you.
Can I log in on someone else's computer?
Yes, but be cautious. If you log in on a shared or public computer, always log out when you are done and clear your browser history. Do not check the "Remember Me" box, as it stores your login information on that device.
Is it safe to save my password in my browser?
It is safer to use a password manager like Bitwarden or 1Password than to let your browser save it. If you must save it in your browser, only do so on a computer that only you use, and never on a shared device.
What should I do if I think someone else logged into my account?
Call the customer service number on the back of your card right away. A representative can review your recent activity, lock your account, and help you change your password. They can also flag any unauthorized charges.