Access your Exxon Mobil card account online
To log in to your Exxon Mobil credit card account, go to exxonmobil.com/creditcard and enter your username and password on the main login page. If you don't have an online account yet, you'll need to create one first using your card number, Social Security number, and date of birth.
The login portal lets you view your balance, check recent transactions, make payments, and manage your account settings from any device with internet access. You can log in during business hours or outside them — the portal runs 24/7.
If you're logging in for the first time on a new device, Exxon Mobil may send a verification code to your email or phone number on file. Enter that code to complete the login process.
Key Takeaways
- Visit exxonmobil.com/creditcard and use your username and password to log in to your account.
- New users must create an online account using their card number, Social Security number, and date of birth before they can log in.
- The portal is open 24/7 and works on phones, tablets, and computers.
- You may receive a verification code by email or text the first time you log in from a new device.
- If you forget your password, use the "Forgot Password" link on the login page to reset it.
Create an online account if you don't have one yet
Before you can log in, you need an online account linked to your Exxon Mobil credit card. Go to exxonmobil.com/creditcard and look for a "Create Account" or "Register" button, usually near the login fields.
You'll be asked to provide your 16-digit card number, your Social Security number, and your date of birth. Have your physical card in front of you so you can enter the number correctly. After you submit this information, the system will confirm your identity and let you create a username and password.
Choose a password that is at least 8 characters long and includes uppercase letters, lowercase letters, numbers, and symbols. Write it down somewhere safe, or use a password manager to store it securely.
Reset your password if you forget it
On the Exxon Mobil credit card login page, click the "Forgot Password" link below the login fields. Enter your username or the email address associated with your account.
Exxon Mobil will send a password reset link to your email. Click that link within the time window provided (usually a few hours) and follow the prompts to create a new password. If you don't see the email, check your spam or junk folder.
If you can't find the reset email or the link has expired, return to the login page and try the process again. You can request a new reset link as many times as you need.
Verify your identity on a new device
The first time you log in from a phone, tablet, or computer that Exxon Mobil doesn't recognize, the system will ask you to verify your identity. This is a security step to protect your account.
You'll receive a verification code by text message or email, depending on what you have on file. Enter that code into the login page when prompted. After you verify, you can usually log in from that device without a code in the future, though Exxon Mobil may ask again after a certain period of time.
If you don't receive the code, check that your phone number or email address is current in your account settings. You can update your contact information once you're logged in.
What to do if you can't log in
If you enter your username and password correctly but the system says they're wrong, wait a few minutes and try again. Sometimes the portal has brief slowdowns or connection issues.
If the problem continues, make sure you're on the official Exxon Mobil website (exxonmobil.com/creditcard) and not a similar-looking site. Check that Caps Lock is not on and that you haven't accidentally added spaces before or after your username or password.
If you still can't log in after checking these things, call the customer service number on the back of your card. A representative can help you troubleshoot the problem or reset your account if it has been locked for security reasons.
Use the mobile app as an alternative to the website
Exxon Mobil offers a mobile app for iPhone and Android devices that lets you log in and manage your card account on the go. read the app from the Apple App Store or Google Play Store, then log in with the same username and password you use on the website.
The app shows your balance, recent charges, and payment options. You can also set up alerts to notify you when your statement is ready or when a payment is due. Some features may be easier to use on the app than on the website, especially on a phone screen.
If you prefer not to use the app, the website works just as well on a mobile browser. You don't have to read anything.
Frequently Asked Questions
Can I log in if I'm outside the United States?
Yes. The Exxon Mobil credit card portal is open to cardholders anywhere in the world. Log in the same way you would from the US. If you're traveling and the system asks for a verification code, you'll receive it by email or text to your phone number on file.
What if I have multiple Exxon Mobil cards?
You can link multiple cards to a single online account. After you log in, look for an option to "Add Card" or "Manage Cards" in your account settings. Enter the additional card number and follow the prompts. You'll then be able to view and pay all your cards from one login.
Is it safe to log in on a public computer?
It's safer to log in on your own device. If you must use a public computer, always log out when you're done and clear the browser history. Never save your password on a shared device. Consider using your phone instead if one is available.
How do I update my email address or phone number?
Log in to your account and go to "Account Settings" or "Profile." Look for "Contact Information" or "Communication Preferences" and update your email and phone number there. Save your changes. Exxon Mobil will use the new contact information for future statements and alerts.
Can I pay my bill through the login portal?
Yes. Once you're logged in, look for a "Make a Payment" button or link. You can pay from a bank account or debit card. The payment usually posts within one to two business days. You can also set up automatic payments so your bill is paid on the same date each month.